TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 3 out of 5 by from Pushy Product kept pushing upgraded version for more money. Deluxe indicates there is a less expensive simpler version, and I didn't find one. There use to be, not any more. And complicated - sometimes the software took me in circles. I guess I wasn't meant to enter that information, so I didn't; then I could move forward. Seems counter-intuitive. But Okay.
Date published: 2021-05-15
Rated 5 out of 5 by from MARVELOUS TurboTax is the most helpful program very precise and so easy to use no doubt I will use it again.
Date published: 2021-05-15
Rated 4 out of 5 by from Easy as long as you have all necessary docs ready. Patience in preparing and reviewing your returns makes e-filing effective.
Date published: 2021-05-15
Rated 4 out of 5 by from Used for Years The more we use Turbo Tax the easier it seems to get. Most of the items are the same if you answer then the same as last year.
Date published: 2021-05-15
Rated 1 out of 5 by from Nothing But Problems Very frustrating this year. I had to call Support three times while try to use the program and spent over an hour with support just to get the program to e-file my returns. Awful experience and no where near what I expect from TurboTax. I have used TurboTax for years and have never encountered a problem until this year.
Date published: 2021-05-15
Rated 5 out of 5 by from Easy and Quick I filed for my son and myself. It was easy and efficient.
Date published: 2021-05-15
Rated 5 out of 5 by from Easy to use This is the 10th year we have used TurboTax and could not be easier even with the confusing tax laws
Date published: 2021-05-15
Rated 5 out of 5 by from The best Non confusing instructions. Lots of information so you can educate yourself on how to do your own taxes
Date published: 2021-05-15
Rated 1 out of 5 by from added fees this year Not only do you charge me $60 to use your product, you charge me another $40 for a processing fee of the $60 charge. Last year I'll use turbotax.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is better than H&R Block TurboTax is awesome and made our tax experience 100times better than our experience with H&R block, if your thinking about using them DO IT !!! This was the fastest & easiest doing taxes has ever been for us. Thank you TurboTax!!!
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1150
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Pushy Product kept pushing upgraded version for more money. Deluxe indicates there is a less expensive simpler version, and I didn't find one. There use to be, not any more. And complicated - sometimes the software took me in circles. I guess I wasn't meant to enter that information, so I didn't; then I could move forward. Seems counter-intuitive. But Okay.
Date published: 2021-05-15
Rated 5 out of 5 by from MARVELOUS TurboTax is the most helpful program very precise and so easy to use no doubt I will use it again.
Date published: 2021-05-15
Rated 4 out of 5 by from Easy as long as you have all necessary docs ready. Patience in preparing and reviewing your returns makes e-filing effective.
Date published: 2021-05-15
Rated 4 out of 5 by from Used for Years The more we use Turbo Tax the easier it seems to get. Most of the items are the same if you answer then the same as last year.
Date published: 2021-05-15
Rated 1 out of 5 by from Nothing But Problems Very frustrating this year. I had to call Support three times while try to use the program and spent over an hour with support just to get the program to e-file my returns. Awful experience and no where near what I expect from TurboTax. I have used TurboTax for years and have never encountered a problem until this year.
Date published: 2021-05-15
Rated 5 out of 5 by from Easy and Quick I filed for my son and myself. It was easy and efficient.
Date published: 2021-05-15
Rated 5 out of 5 by from Easy to use This is the 10th year we have used TurboTax and could not be easier even with the confusing tax laws
Date published: 2021-05-15
Rated 5 out of 5 by from The best Non confusing instructions. Lots of information so you can educate yourself on how to do your own taxes
Date published: 2021-05-15
Rated 1 out of 5 by from added fees this year Not only do you charge me $60 to use your product, you charge me another $40 for a processing fee of the $60 charge. Last year I'll use turbotax.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is better than H&R Block TurboTax is awesome and made our tax experience 100times better than our experience with H&R block, if your thinking about using them DO IT !!! This was the fastest & easiest doing taxes has ever been for us. Thank you TurboTax!!!
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1150