TURBOTAX LIVE CUSTOMER REVIEWS
TurboTax Live Reviews
TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
James Rosolanka from
Intuit Turbotax Premier 2021
Been using TURBOTAX for 20 years and am satisfied as always. Keep up
Date published: 2022-05-27
Rated 1 out of 5 by
Kart86 from
Turbotax has too many extras
We've used turbotax for the last few years with little to no issue but this year has been the exception. We apparently didn't file our taxes on tax day as we were led to believe by the website. We provided our credit card to pay our taxes with the thought our taxes were filed. We even received confirmation from turbotax they charged us their fee. This gives a false impression that taxes were filed. Turbotax is too worried about trying to sell their products instead of ensuring the customer has filed their taxes. We were never notified until the 27th of April that our taxes were not filed and that was our only notification. This is very frustrating because of all the screens you have to go through to file our taxes. Too many offers and confirmations to ensure your taxes are ready causes a false sense that taxes were being filed. I consider this a lesson learned and not to purchase the products that Turbotax offers as it did nothing to ensure my taxes were filed rather to cover turbotaxes liability.
Date published: 2022-05-27
Rated 1 out of 5 by
SukhiP from
Sneaky..hidden fees
You advertised your service as free, but it was expensive, and I had the most basic return, no frills or heavy lifting involved. Very frustrated that that wasn't clear and, it was sneaky that they included the premium services charge to pay with the federal refund. That should be stated to the consumer right away when they're deciding between the two.
Date published: 2022-05-27
Rated 4 out of 5 by
Elti from
No follow-up after filing.
Easy process, used Turbo Tax for 7 consecutive years now. But other than "Your tax form was accepted", there has been no notification at all if the IRS has reviewed it, or if my return passed and a refund has been issued. I would love it if Turbo Tax can include some follow-up to their program.
Date published: 2022-05-27
Rated 5 out of 5 by
Guocai from
Turbo Tax is excellent
Turbo Tax is easy to use. It is an excellent Product.
Date published: 2022-05-27
Rated 4 out of 5 by
A Benita from
I love Turbo Tax
I’ve been using it for years. It’s my go to and I trust it!
Date published: 2022-05-26
Rated 1 out of 5 by
Gake123 from
This was the worst experience ever
I guess that’s why they’re known for software and not for being good tax accountants.
Date published: 2022-05-26
Rated 5 out of 5 by
Laralara24 from
Was great awesome very good
Was really good and happy that turbo was there for me Ian very happy extremely proud of turbotax
Date published: 2022-05-26
Rated 5 out of 5 by
Dnice1203 from
Turbo Tax Rating
Turbo Tax is easy to follow and offers help when you are not sure what to do. My tax lady didn't do taxes last year so I had to do them on my own and this is the second time I have done them and it's very easy to follow and fix if there are issues
Date published: 2022-05-26
Rated 5 out of 5 by
not disgrujntled from
Let them do it you will be happy
Let an expert do it and save time and your nerves.
All TurboTax® Offerings Reviews - Page 115
Date published: 2022-05-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
James Rosolanka from
Intuit Turbotax Premier 2021
Been using TURBOTAX for 20 years and am satisfied as always. Keep up
Date published: 2022-05-27
Rated 1 out of 5 by
Kart86 from
Turbotax has too many extras
We've used turbotax for the last few years with little to no issue but this year has been the exception. We apparently didn't file our taxes on tax day as we were led to believe by the website. We provided our credit card to pay our taxes with the thought our taxes were filed. We even received confirmation from turbotax they charged us their fee. This gives a false impression that taxes were filed. Turbotax is too worried about trying to sell their products instead of ensuring the customer has filed their taxes. We were never notified until the 27th of April that our taxes were not filed and that was our only notification. This is very frustrating because of all the screens you have to go through to file our taxes. Too many offers and confirmations to ensure your taxes are ready causes a false sense that taxes were being filed. I consider this a lesson learned and not to purchase the products that Turbotax offers as it did nothing to ensure my taxes were filed rather to cover turbotaxes liability.
Date published: 2022-05-27
Rated 1 out of 5 by
SukhiP from
Sneaky..hidden fees
You advertised your service as free, but it was expensive, and I had the most basic return, no frills or heavy lifting involved. Very frustrated that that wasn't clear and, it was sneaky that they included the premium services charge to pay with the federal refund. That should be stated to the consumer right away when they're deciding between the two.
Date published: 2022-05-27
Rated 4 out of 5 by
Elti from
No follow-up after filing.
Easy process, used Turbo Tax for 7 consecutive years now. But other than "Your tax form was accepted", there has been no notification at all if the IRS has reviewed it, or if my return passed and a refund has been issued. I would love it if Turbo Tax can include some follow-up to their program.
Date published: 2022-05-27
Rated 5 out of 5 by
Guocai from
Turbo Tax is excellent
Turbo Tax is easy to use. It is an excellent Product.
Date published: 2022-05-27
Rated 4 out of 5 by
A Benita from
I love Turbo Tax
I’ve been using it for years. It’s my go to and I trust it!
Date published: 2022-05-26
Rated 1 out of 5 by
Gake123 from
This was the worst experience ever
I guess that’s why they’re known for software and not for being good tax accountants.
Date published: 2022-05-26
Rated 5 out of 5 by
Laralara24 from
Was great awesome very good
Was really good and happy that turbo was there for me Ian very happy extremely proud of turbotax
Date published: 2022-05-26
Rated 5 out of 5 by
Dnice1203 from
Turbo Tax Rating
Turbo Tax is easy to follow and offers help when you are not sure what to do. My tax lady didn't do taxes last year so I had to do them on my own and this is the second time I have done them and it's very easy to follow and fix if there are issues
Date published: 2022-05-26
Rated 5 out of 5 by
not disgrujntled from
Let them do it you will be happy
Let an expert do it and save time and your nerves.
All TurboTax® Offerings Reviews - Page 115
Date published: 2022-05-26