TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Turbo tax works great I love turbo tax and it works great For doing your taxes .
Date published: 2021-07-21
Rated 5 out of 5 by from Curtis Butterick Easy as pie, I really didn't think that it would be so easy
Date published: 2021-07-21
Rated 5 out of 5 by from AWSOME I didn't engaged with a life person. Don't understand why I have to do a long review.
Date published: 2021-07-21
Rated 4 out of 5 by from Turbo tax easy to use Easy to use right off of my Ipad i highly recommend using turbo tax
Date published: 2021-07-21
Rated 5 out of 5 by from Straightforward, helpful, and easy to use! I find the cost of using Turbo Tax well worth it. This software makes filing much simpler and saves time.
Date published: 2021-07-21
Rated 4 out of 5 by from Great It was easy and fast! Great tax software. I would definitely recommend!
Date published: 2021-07-21
Rated 5 out of 5 by from LOVE IT. Been using it for several years now point and click, if/then, and yes/no. LOVE how simple the complicated tax system is, when i use turbo tax
Date published: 2021-07-20
Rated 5 out of 5 by from awesome we have used turbotax for last 5 years no problems
Date published: 2021-07-20
Rated 4 out of 5 by from Mostly Quite Good Good other than that some of the investment income had inadequate information to really figure out - I was pretty much stuck with having to truse.
Date published: 2021-07-20
Rated 1 out of 5 by from Turbo tax is not REALLY free I did turbo tax to file my 2020 federal & state. I was told I need to upgrade $60 to file federal return because of a tax credit. I could only get the tax credit if I upgraded. I was angry but felt I had no choice. After returns were ready a new screen pops up showing my fees: $60 federal upgrade & $50 state upgrade ( broke even with the state). Again could not go back or find a way to remove state upgrade. Plus, trying to get me to upgrade again for $80. Also, said didn't need to pay now, fee will be taken from return. At the end of this whole process a fee schedule shows up again & shows the $110 upgrade fees NOW has a $40 fee to take the fees from return. Again no way to go back & change this. So my "FREE" tax return this year cost me $150. I will DEFINATELY be going back to my accountant next year.
Date published: 2021-07-20
All TurboTax® Offerings Reviews - Page 115
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo tax works great I love turbo tax and it works great For doing your taxes .
Date published: 2021-07-21
Rated 5 out of 5 by from Curtis Butterick Easy as pie, I really didn't think that it would be so easy
Date published: 2021-07-21
Rated 5 out of 5 by from AWSOME I didn't engaged with a life person. Don't understand why I have to do a long review.
Date published: 2021-07-21
Rated 4 out of 5 by from Turbo tax easy to use Easy to use right off of my Ipad i highly recommend using turbo tax
Date published: 2021-07-21
Rated 5 out of 5 by from Straightforward, helpful, and easy to use! I find the cost of using Turbo Tax well worth it. This software makes filing much simpler and saves time.
Date published: 2021-07-21
Rated 4 out of 5 by from Great It was easy and fast! Great tax software. I would definitely recommend!
Date published: 2021-07-21
Rated 5 out of 5 by from LOVE IT. Been using it for several years now point and click, if/then, and yes/no. LOVE how simple the complicated tax system is, when i use turbo tax
Date published: 2021-07-20
Rated 5 out of 5 by from awesome we have used turbotax for last 5 years no problems
Date published: 2021-07-20
Rated 4 out of 5 by from Mostly Quite Good Good other than that some of the investment income had inadequate information to really figure out - I was pretty much stuck with having to truse.
Date published: 2021-07-20
Rated 1 out of 5 by from Turbo tax is not REALLY free I did turbo tax to file my 2020 federal & state. I was told I need to upgrade $60 to file federal return because of a tax credit. I could only get the tax credit if I upgraded. I was angry but felt I had no choice. After returns were ready a new screen pops up showing my fees: $60 federal upgrade & $50 state upgrade ( broke even with the state). Again could not go back or find a way to remove state upgrade. Plus, trying to get me to upgrade again for $80. Also, said didn't need to pay now, fee will be taken from return. At the end of this whole process a fee schedule shows up again & shows the $110 upgrade fees NOW has a $40 fee to take the fees from return. Again no way to go back & change this. So my "FREE" tax return this year cost me $150. I will DEFINATELY be going back to my accountant next year.
Date published: 2021-07-20
All TurboTax® Offerings Reviews - Page 115