TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Excellent and reliable I have been using Turbo Tax for the last 15 years or more. I can rely on Turbo tax while I check the on-line brochure for certain critical stuffs. The developer did an excellent job. With all the necessary documents ready, I can complete the filing in a few hours.
Date published: 2023-04-18
Rated 5 out of 5 by from Worked again Seems like the simplest way to do this, I need 12 more characters.
Date published: 2023-04-18
Rated 3 out of 5 by from Gets the job done, but doesn’t inspire confidence Seems to skip around and feels like it might be missing things. Like my schedule E. Whenever you change something, it involves a lot of going over the same ground again, and that’s both annoying and disconcerting. The entry fields for my credit card number etc. didn’t work properly with the form filler on iPad/chrome - I’ve never seen that behavior on other sites. Overall, seems a bit buggy and user hostile.
Date published: 2023-04-18
Rated 2 out of 5 by from Too many ads, not as easy now I did not find this year's experience as seamless. There used to be more explanations throughout the filing process using the basic product. Now it felt like every step of the way I was being pushed to purchase more. Will probably use a different product next year.
Date published: 2023-04-18
Rated 5 out of 5 by from Makes Filing Taxes Easy The user experience design is smart - easy to follow, conversational tone.
Date published: 2023-04-18
Rated 1 out of 5 by from May God have mercy on your soul. I sincerely hope that when our species ventures beyond this planet and journeys to the stars, we leave TurboTax behind. Never had I had such sheer displeasure and agony from filing paperwork which I had to pay (too much for) to file documents I LEGALLY have to file.
Date published: 2023-04-18
Rated 3 out of 5 by from Too Expensive The program itself is great, as far as making sure you get your highest refund possible, and following all the tax laws between federal and state. It's way too expensive though, considering how you can't just upload all documents you could possibly need to.
Date published: 2023-04-18
Rated 4 out of 5 by from Solid It's taxes, meh--. Oh, need to eat up characters..
Date published: 2023-04-18
Rated 5 out of 5 by from HIGHLY RECOMMEND TURBO TAX WE HAVE BEEN USING THIS PRODUCT FOR YEARS AND IT JUST GETS BETTER WITH TIME. THEY FIND DEDUCTIONS BY ASKING SIMPLE EASY TO UNDERSTAND QUESTIONS AND REVIEW ALWAYS GIVE US CONFIDENCE IN OUR FILING
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Really Helps Taxes are so confusing. Turbo Tax really does help to take the guess work out.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1136
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent and reliable I have been using Turbo Tax for the last 15 years or more. I can rely on Turbo tax while I check the on-line brochure for certain critical stuffs. The developer did an excellent job. With all the necessary documents ready, I can complete the filing in a few hours.
Date published: 2023-04-18
Rated 5 out of 5 by from Worked again Seems like the simplest way to do this, I need 12 more characters.
Date published: 2023-04-18
Rated 3 out of 5 by from Gets the job done, but doesn’t inspire confidence Seems to skip around and feels like it might be missing things. Like my schedule E. Whenever you change something, it involves a lot of going over the same ground again, and that’s both annoying and disconcerting. The entry fields for my credit card number etc. didn’t work properly with the form filler on iPad/chrome - I’ve never seen that behavior on other sites. Overall, seems a bit buggy and user hostile.
Date published: 2023-04-18
Rated 2 out of 5 by from Too many ads, not as easy now I did not find this year's experience as seamless. There used to be more explanations throughout the filing process using the basic product. Now it felt like every step of the way I was being pushed to purchase more. Will probably use a different product next year.
Date published: 2023-04-18
Rated 5 out of 5 by from Makes Filing Taxes Easy The user experience design is smart - easy to follow, conversational tone.
Date published: 2023-04-18
Rated 1 out of 5 by from May God have mercy on your soul. I sincerely hope that when our species ventures beyond this planet and journeys to the stars, we leave TurboTax behind. Never had I had such sheer displeasure and agony from filing paperwork which I had to pay (too much for) to file documents I LEGALLY have to file.
Date published: 2023-04-18
Rated 3 out of 5 by from Too Expensive The program itself is great, as far as making sure you get your highest refund possible, and following all the tax laws between federal and state. It's way too expensive though, considering how you can't just upload all documents you could possibly need to.
Date published: 2023-04-18
Rated 4 out of 5 by from Solid It's taxes, meh--. Oh, need to eat up characters..
Date published: 2023-04-18
Rated 5 out of 5 by from HIGHLY RECOMMEND TURBO TAX WE HAVE BEEN USING THIS PRODUCT FOR YEARS AND IT JUST GETS BETTER WITH TIME. THEY FIND DEDUCTIONS BY ASKING SIMPLE EASY TO UNDERSTAND QUESTIONS AND REVIEW ALWAYS GIVE US CONFIDENCE IN OUR FILING
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Really Helps Taxes are so confusing. Turbo Tax really does help to take the guess work out.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1136