TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from TurboTax 2020 - not as good as it used to be. All of the prompts for "Experts" and additional money for "feature not included" very annoying. Process is no longer as easy as it has been in the past. The "logical flow" thru the process is not good... confusing and difficult to use. OTR truckers better know what they're allowed to do and what not to do, because TTax will never bring it up. NO LONGER HAPPY WITH TURBOTAX, VERY DISAPPOINTED. Will be shopping for another product if you don't make it as good as it used to be.
Date published: 2021-05-14
Rated 1 out of 5 by from WORST EVEVR I've been using this program practically since it came out. I will NEVER do so again. It was the most frustrating thing ever. You dropped the ball Turbo Ta. Moving on from your hot mess
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax Is Great I love it it. Makes taxes easy. I do it every year because they have all last years info.
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax wins again! I had such a great experience filing with TurboTax this year. Typically I do my taxes myself but due to me living in multiple states last year I got stumped. That is when I decided to try this e-filing option with an agent online. My agent was very attentive to my situation and was able to get the most out of my refund. I will definitely use this service again next year.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax simple easy to use made self preparing less complicates.
Date published: 2021-05-14
Rated 4 out of 5 by from Very Good but Can Improve! TurboTax is awesome however there is room for improvement. One area in particular is the inability to view my tax report of as I go. The program only makes it available at the end prior to filing. I would like to have the option to see my reports at any time by the click of a button.
Date published: 2021-05-14
Rated 5 out of 5 by from Been using for years works well for me will continue to use in the future
Date published: 2021-05-14
Rated 5 out of 5 by from Always fast and Easy Been using turbotax for many years and love the simplicity and ease of use.
Date published: 2021-05-14
Rated 5 out of 5 by from great experience easy to use always a great experiences been a loyal customers for 8 years
Date published: 2021-05-14
Rated 3 out of 5 by from Not good on some computers! not good from the start. could not download state return, even after making several calls to the help desk.. took my old computer to get fixed and downloaded turbo tax no problem Windows 10
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1136
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from TurboTax 2020 - not as good as it used to be. All of the prompts for "Experts" and additional money for "feature not included" very annoying. Process is no longer as easy as it has been in the past. The "logical flow" thru the process is not good... confusing and difficult to use. OTR truckers better know what they're allowed to do and what not to do, because TTax will never bring it up. NO LONGER HAPPY WITH TURBOTAX, VERY DISAPPOINTED. Will be shopping for another product if you don't make it as good as it used to be.
Date published: 2021-05-14
Rated 1 out of 5 by from WORST EVEVR I've been using this program practically since it came out. I will NEVER do so again. It was the most frustrating thing ever. You dropped the ball Turbo Ta. Moving on from your hot mess
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax Is Great I love it it. Makes taxes easy. I do it every year because they have all last years info.
Date published: 2021-05-14
Rated 5 out of 5 by from TurboTax wins again! I had such a great experience filing with TurboTax this year. Typically I do my taxes myself but due to me living in multiple states last year I got stumped. That is when I decided to try this e-filing option with an agent online. My agent was very attentive to my situation and was able to get the most out of my refund. I will definitely use this service again next year.
Date published: 2021-05-14
Rated 4 out of 5 by from Turbo Tax simple easy to use made self preparing less complicates.
Date published: 2021-05-14
Rated 4 out of 5 by from Very Good but Can Improve! TurboTax is awesome however there is room for improvement. One area in particular is the inability to view my tax report of as I go. The program only makes it available at the end prior to filing. I would like to have the option to see my reports at any time by the click of a button.
Date published: 2021-05-14
Rated 5 out of 5 by from Been using for years works well for me will continue to use in the future
Date published: 2021-05-14
Rated 5 out of 5 by from Always fast and Easy Been using turbotax for many years and love the simplicity and ease of use.
Date published: 2021-05-14
Rated 5 out of 5 by from great experience easy to use always a great experiences been a loyal customers for 8 years
Date published: 2021-05-14
Rated 3 out of 5 by from Not good on some computers! not good from the start. could not download state return, even after making several calls to the help desk.. took my old computer to get fixed and downloaded turbo tax no problem Windows 10
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1136