TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Average there were mistakes or missing items when importing information from 1099 forms
Date published: 2021-05-16
Rated 5 out of 5 by from Like Turbo Tax Helpful product. User friendly. Great guide to get you through all that is required
Date published: 2021-05-16
Rated 3 out of 5 by from SOLD YOUR HOUSE? DON'T USE TT. I HAVE ALWAYS USED TURBO TAX AND IN PAST YEARS IT HAS BEEN A BREEZE- WE SOLD OUR HOUSE LAST YEAR AND I HAVE TO SAY- TURBO TAX DOES NOT DO A GOOD JOB WALKING YOU THROUGH THE PAPERWORK. I WAS DISAPPOINTED.
Date published: 2021-05-16
Rated 2 out of 5 by from Turbo Tax is very expensive. Turbo Tax has become too expensive. I will be using another service next year.
Date published: 2021-05-16
Rated 4 out of 5 by from Worked well Good product. Went fast, no issues. I will buy again.
Date published: 2021-05-16
Rated 2 out of 5 by from Exhausting I understand TurboTax wants to be thorough but holy crap this was exhausting. Can you please simplify this and not assume everyone has 1,000 deductions.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax I was nervous to do my own taxes as we usually use an accountant. Turbotax made it super simple and saved me money!
Date published: 2021-05-16
Rated 5 out of 5 by from So Easy! Was a little worried this year as I had a lot of different forms of income - unemployment, early withdrawal from 401k, regular income, and stocks sold. Easy step by step process. Would have been charged over $1000 by an accountant! Love this software!
Date published: 2021-05-16
Rated 4 out of 5 by from Double billed for my State e-file I had to restart my return after attempting to efile, and having paid the $25 for the state e-filing. But there was no way to reference that previous payment. So I was forced to pay a second $25. I will be calling customer support to get my account credited, but there should be an easy way to enter the confirmation code to prevent this
Date published: 2021-05-16
Rated 4 out of 5 by from SOMEWHAT EASY TO USE Somewhat difficult to navigate back, but overall easy to use
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1135
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Average there were mistakes or missing items when importing information from 1099 forms
Date published: 2021-05-16
Rated 5 out of 5 by from Like Turbo Tax Helpful product. User friendly. Great guide to get you through all that is required
Date published: 2021-05-16
Rated 3 out of 5 by from SOLD YOUR HOUSE? DON'T USE TT. I HAVE ALWAYS USED TURBO TAX AND IN PAST YEARS IT HAS BEEN A BREEZE- WE SOLD OUR HOUSE LAST YEAR AND I HAVE TO SAY- TURBO TAX DOES NOT DO A GOOD JOB WALKING YOU THROUGH THE PAPERWORK. I WAS DISAPPOINTED.
Date published: 2021-05-16
Rated 2 out of 5 by from Turbo Tax is very expensive. Turbo Tax has become too expensive. I will be using another service next year.
Date published: 2021-05-16
Rated 4 out of 5 by from Worked well Good product. Went fast, no issues. I will buy again.
Date published: 2021-05-16
Rated 2 out of 5 by from Exhausting I understand TurboTax wants to be thorough but holy crap this was exhausting. Can you please simplify this and not assume everyone has 1,000 deductions.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax I was nervous to do my own taxes as we usually use an accountant. Turbotax made it super simple and saved me money!
Date published: 2021-05-16
Rated 5 out of 5 by from So Easy! Was a little worried this year as I had a lot of different forms of income - unemployment, early withdrawal from 401k, regular income, and stocks sold. Easy step by step process. Would have been charged over $1000 by an accountant! Love this software!
Date published: 2021-05-16
Rated 4 out of 5 by from Double billed for my State e-file I had to restart my return after attempting to efile, and having paid the $25 for the state e-filing. But there was no way to reference that previous payment. So I was forced to pay a second $25. I will be calling customer support to get my account credited, but there should be an easy way to enter the confirmation code to prevent this
Date published: 2021-05-16
Rated 4 out of 5 by from SOMEWHAT EASY TO USE Somewhat difficult to navigate back, but overall easy to use
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1135