TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax is the Best I have used Turbo Tax for many years. I tried others but Turbo is the best. I always get all the answers I need if I have questions. Turbo makes it easy to do my taxes.
Date published: 2023-04-18
Rated 4 out of 5 by from Works for us, every year!! Appreciate all the step by step instructions, questions, and double checks. Completed our complicated return - multiple W2, self employment income and expenses, military, etc - and e-filed with confidence.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy Peasy It was relatively easy. I really don't like having to leave a minimum of words to leave a review.
Date published: 2023-04-18
Rated 1 out of 5 by from Misleading extra fees to file state taxes When purchasing the software it says you get federal and 1 state return, but then when you go to file the state return at the very end you are charged another $25 so misleading what a grab to get extra fees. Someone should file a class action lawsuit.
Date published: 2023-04-18
Rated 5 out of 5 by from Using it from last 4 years, and no hiccups. User experience is pretty amazing. I love the help it provides on each point. For me it's not just a tool to file income taxes, but it helps me keep myself upto date with all the tax related changes in that year. Learning something new everytime i file income tax through it.
Date published: 2023-04-18
Rated 2 out of 5 by from turbotax really just snatching money Everything was so out of order, had to go to google to get some answers and even after doing that turbotax decided to still charge for the minimal help they offered for their "premium services". Was way more expensive than the quote I got with an an actual in-person accountant.
Date published: 2023-04-18
Rated 4 out of 5 by from worked great Worked great Never done my own taxes online before.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy I always use Turbo. Easy to use the website. I can review and take the time to file the taxes. I will come back for next year!
Date published: 2023-04-18
Rated 5 out of 5 by from Easy as a drive through Absolutely straight forward and simple. And when stumped the help is A1 and clears things up quickly. No better tax service in the blessed u.s. of a. Great job to everyone at turbo tax.
Date published: 2023-04-18
Rated 3 out of 5 by from Super Frustr There are so many entries on forms that you either can't find the data source and/or there are no instructions for the line in question.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1097
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is the Best I have used Turbo Tax for many years. I tried others but Turbo is the best. I always get all the answers I need if I have questions. Turbo makes it easy to do my taxes.
Date published: 2023-04-18
Rated 4 out of 5 by from Works for us, every year!! Appreciate all the step by step instructions, questions, and double checks. Completed our complicated return - multiple W2, self employment income and expenses, military, etc - and e-filed with confidence.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy Peasy It was relatively easy. I really don't like having to leave a minimum of words to leave a review.
Date published: 2023-04-18
Rated 1 out of 5 by from Misleading extra fees to file state taxes When purchasing the software it says you get federal and 1 state return, but then when you go to file the state return at the very end you are charged another $25 so misleading what a grab to get extra fees. Someone should file a class action lawsuit.
Date published: 2023-04-18
Rated 5 out of 5 by from Using it from last 4 years, and no hiccups. User experience is pretty amazing. I love the help it provides on each point. For me it's not just a tool to file income taxes, but it helps me keep myself upto date with all the tax related changes in that year. Learning something new everytime i file income tax through it.
Date published: 2023-04-18
Rated 2 out of 5 by from turbotax really just snatching money Everything was so out of order, had to go to google to get some answers and even after doing that turbotax decided to still charge for the minimal help they offered for their "premium services". Was way more expensive than the quote I got with an an actual in-person accountant.
Date published: 2023-04-18
Rated 4 out of 5 by from worked great Worked great Never done my own taxes online before.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy I always use Turbo. Easy to use the website. I can review and take the time to file the taxes. I will come back for next year!
Date published: 2023-04-18
Rated 5 out of 5 by from Easy as a drive through Absolutely straight forward and simple. And when stumped the help is A1 and clears things up quickly. No better tax service in the blessed u.s. of a. Great job to everyone at turbo tax.
Date published: 2023-04-18
Rated 3 out of 5 by from Super Frustr There are so many entries on forms that you either can't find the data source and/or there are no instructions for the line in question.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1097