TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 2 out of 5 by from Constant upsell and bad faith set-up I guess most of these are terrible, but the constant upsell and the fact that it does include the sale of stock in the "Deluxe" is a joke
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is easy Peasy Using for 7years, easiest program I've used to date.
Date published: 2021-05-16
Rated 5 out of 5 by from Quick & Super Simple to understand !! I Always file with TurboTax I would't trust any other place!
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is DYNAMIC! Turbo Tax is a helpful took that I have used to prepare my taxes for the last 20 years. It is easy to use and very user friendly. The product allows you to work at your own level of expertise by asking detailed questions and/or allowing you to explore on your own,
Date published: 2021-05-16
Rated 5 out of 5 by from Very helpful! I have enjoyed using Turbo Tax for years, but this year I paid a little more so I could get live tax advice. This was incredibly helpful! I chatted with 3 advisors for 3 separate issues, but the last recommended we speak in person and asked if she could call me. We spent about 20 minute going over my daughter's college tuition and it was so great to get solid advice! Thank you
Date published: 2021-05-16
Rated 5 out of 5 by from Awesome The online version of TurboTax is awesome. It was quick and easy to use.
Date published: 2021-05-16
Rated 4 out of 5 by from Fairly easy to use Fairly easy to use for the first time doing it online
Date published: 2021-05-16
Rated 5 out of 5 by from Never a problem I have used Turbo Tax for years and have never had a problem. I really like the hints and links if I want an explanation. I go through every step to avoid skipping something even though it may take a little longer. I have tried another "top rated" program one time and was very disappointed. I expected to have a problem filing this year due to my spouse passing away and having unusual income; however, Turbo tax made everything fast and easy. Great job! See you next year.
Date published: 2021-05-16
Rated 2 out of 5 by from No Crypto help on desktop :( would like parity with the web product. Otherwise the product works!
Date published: 2021-05-16
Rated 3 out of 5 by from Inexplicable need to provide info TurboTax already I did my taxes using Turbo Tax last year (and the year before). When I started this year I imported my 2019 tax return. However, the program kept asking to get info from last year's tax return, specific info from specific lines. Turbo Tax should have this info and I shouldn't have needed to type in info from last year's return. Also needed to add in my bank info 2 separate times (each time I needed to provide the info twice to confirm accuracy).
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1094
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Constant upsell and bad faith set-up I guess most of these are terrible, but the constant upsell and the fact that it does include the sale of stock in the "Deluxe" is a joke
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is easy Peasy Using for 7years, easiest program I've used to date.
Date published: 2021-05-16
Rated 5 out of 5 by from Quick & Super Simple to understand !! I Always file with TurboTax I would't trust any other place!
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is DYNAMIC! Turbo Tax is a helpful took that I have used to prepare my taxes for the last 20 years. It is easy to use and very user friendly. The product allows you to work at your own level of expertise by asking detailed questions and/or allowing you to explore on your own,
Date published: 2021-05-16
Rated 5 out of 5 by from Very helpful! I have enjoyed using Turbo Tax for years, but this year I paid a little more so I could get live tax advice. This was incredibly helpful! I chatted with 3 advisors for 3 separate issues, but the last recommended we speak in person and asked if she could call me. We spent about 20 minute going over my daughter's college tuition and it was so great to get solid advice! Thank you
Date published: 2021-05-16
Rated 5 out of 5 by from Awesome The online version of TurboTax is awesome. It was quick and easy to use.
Date published: 2021-05-16
Rated 4 out of 5 by from Fairly easy to use Fairly easy to use for the first time doing it online
Date published: 2021-05-16
Rated 5 out of 5 by from Never a problem I have used Turbo Tax for years and have never had a problem. I really like the hints and links if I want an explanation. I go through every step to avoid skipping something even though it may take a little longer. I have tried another "top rated" program one time and was very disappointed. I expected to have a problem filing this year due to my spouse passing away and having unusual income; however, Turbo tax made everything fast and easy. Great job! See you next year.
Date published: 2021-05-16
Rated 2 out of 5 by from No Crypto help on desktop :( would like parity with the web product. Otherwise the product works!
Date published: 2021-05-16
Rated 3 out of 5 by from Inexplicable need to provide info TurboTax already I did my taxes using Turbo Tax last year (and the year before). When I started this year I imported my 2019 tax return. However, the program kept asking to get info from last year's tax return, specific info from specific lines. Turbo Tax should have this info and I shouldn't have needed to type in info from last year's return. Also needed to add in my bank info 2 separate times (each time I needed to provide the info twice to confirm accuracy).
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1094