TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from 2022 tax return I use turbo tax every year. It walks you through each step.
Date published: 2023-04-18
Rated 5 out of 5 by from easy as usual It was better this year. Interface more simple, seemed to be faster.
Date published: 2023-04-18
Rated 4 out of 5 by from first time user I engaged with a few experts. Two were great, three were poor.
Date published: 2023-04-18
Rated 5 out of 5 by from Fantastic! Saved my bacon I thought it would be difficult to explain the changeover from self employed to regularly employed but you had all the tools. Though at the end I didn't opt for text updates because it showed my prior phone # even though I had updated to my new phone #
Date published: 2023-04-18
Rated 1 out of 5 by from NEVER AGAIN!!!!! Turbotax used to be free... I used to love using turbotax.... never using it again.
Date published: 2023-04-18
Rated 5 out of 5 by from Tax done Right! Quick and easy to file every step of the way! Helpful tips about forms and filing documentation during each process. It's bad that I procrastinate till the deadline, but I finished in less than an hour.
Date published: 2023-04-18
Rated 3 out of 5 by from It was ok experience If someone is filing a state tax with you, it would be nice to get a discount on that as well...instead of charging fees that others don't for state tax. All I am doing is using this software and doing most of the work myself. Transfer my crypto was time consuming and I had to buy CoinTracker to do what turbotax made me think they could do for me if I sent/ uploaded CSVs; a complete fail on that part as well. so many errors and wanting me to add the values that CoinTracker automatically did.
Date published: 2023-04-18
Rated 5 out of 5 by from Always Good This year was easier and more user friendly than previous years...
Date published: 2023-04-18
Rated 5 out of 5 by from Super easy for a simple return I'm a student and needed to file returns in my home state and in the state where I go to school. Turbo Tax Online was simple and fast and walked me through every step.
Date published: 2023-04-18
Rated 5 out of 5 by from I Love TurboTax I've used TurboTax for about 10 years and this year was the best yet. Completing my return was much faster and without any problems. I appreciate all the information it provides for each topic, and the fact that I can go back and preview and change previous items without messing up anything. It doesn't hang or lose it's place; a pleasure to use.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1094
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 2022 tax return I use turbo tax every year. It walks you through each step.
Date published: 2023-04-18
Rated 5 out of 5 by from easy as usual It was better this year. Interface more simple, seemed to be faster.
Date published: 2023-04-18
Rated 4 out of 5 by from first time user I engaged with a few experts. Two were great, three were poor.
Date published: 2023-04-18
Rated 5 out of 5 by from Fantastic! Saved my bacon I thought it would be difficult to explain the changeover from self employed to regularly employed but you had all the tools. Though at the end I didn't opt for text updates because it showed my prior phone # even though I had updated to my new phone #
Date published: 2023-04-18
Rated 1 out of 5 by from NEVER AGAIN!!!!! Turbotax used to be free... I used to love using turbotax.... never using it again.
Date published: 2023-04-18
Rated 5 out of 5 by from Tax done Right! Quick and easy to file every step of the way! Helpful tips about forms and filing documentation during each process. It's bad that I procrastinate till the deadline, but I finished in less than an hour.
Date published: 2023-04-18
Rated 3 out of 5 by from It was ok experience If someone is filing a state tax with you, it would be nice to get a discount on that as well...instead of charging fees that others don't for state tax. All I am doing is using this software and doing most of the work myself. Transfer my crypto was time consuming and I had to buy CoinTracker to do what turbotax made me think they could do for me if I sent/ uploaded CSVs; a complete fail on that part as well. so many errors and wanting me to add the values that CoinTracker automatically did.
Date published: 2023-04-18
Rated 5 out of 5 by from Always Good This year was easier and more user friendly than previous years...
Date published: 2023-04-18
Rated 5 out of 5 by from Super easy for a simple return I'm a student and needed to file returns in my home state and in the state where I go to school. Turbo Tax Online was simple and fast and walked me through every step.
Date published: 2023-04-18
Rated 5 out of 5 by from I Love TurboTax I've used TurboTax for about 10 years and this year was the best yet. Completing my return was much faster and without any problems. I appreciate all the information it provides for each topic, and the fact that I can go back and preview and change previous items without messing up anything. It doesn't hang or lose it's place; a pleasure to use.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1094