TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Bdgreen from
Turbo Tax is Awesome
I always stress around this time. I love how Turbo Tax walks me through the whole process. By the end I always get that moment of release. Highly recommend this service for filing your taxes
Date published: 2023-04-18
Rated 1 out of 5 by
Really irritated from
Never can e-file
Never can e-file. What's the point paying to fill out free forms?
Date published: 2023-04-18
Rated 2 out of 5 by
Cali Taxpayer from
Can't handle the CA Tax Refund
Would not let me efile unless I listed my California Middle Class Tax Refund as income even though the form it was asking me to correct said not to since the Refund isn't taxable. Made my federal taxes go up $200.
Date published: 2023-04-18
Rated 5 out of 5 by
Circusdude from
Turbo Tax is Terrific
Turbo Tax came to the rescue again! Customer service was great!
Date published: 2023-04-18
Rated 5 out of 5 by
Cameron Exum from
I must agree excellent
Very helpful and pleasant and nice. She worked with me with patients
Date published: 2023-04-18
Rated 5 out of 5 by
joe757 from
TurboTax is just easy to use
Made everything that would be complicated easy and explained everything in detail. I really appreciate that.
Date published: 2023-04-18
Rated 5 out of 5 by
mnchip from
Good software
Quite simply, it does what it claims it will do. Simple and thorough.
Date published: 2023-04-18
Rated 5 out of 5 by
JohnnyMack from
Thanks again TurboTax Deluxe!
I've found TurboTax Deluxe easy to use, again & again, since 2014.
Date published: 2023-04-18
Rated 4 out of 5 by
null from
Turbo tax is very good and easy to use
I had a problem with my 1099-S. Turbotax still created a 1099-b so im hoping theres not a problem with the filing
Date published: 2023-04-18
Rated 2 out of 5 by
FFFGGGEETYYYYYYY from
NOT ABLE TO HAVE AUTONOMY OVER YOUR TAXES
Too much of this is automatic. You should be able to see your return as you go through the process. The program took deductions I DID NOT WANT and gave me no way to delete them. A lot of the language and explanations are complicated. Overall, this product is getting worse, not better.
All TurboTax® Offerings Reviews - Page 1077
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Bdgreen from
Turbo Tax is Awesome
I always stress around this time. I love how Turbo Tax walks me through the whole process. By the end I always get that moment of release. Highly recommend this service for filing your taxes
Date published: 2023-04-18
Rated 1 out of 5 by
Really irritated from
Never can e-file
Never can e-file. What's the point paying to fill out free forms?
Date published: 2023-04-18
Rated 2 out of 5 by
Cali Taxpayer from
Can't handle the CA Tax Refund
Would not let me efile unless I listed my California Middle Class Tax Refund as income even though the form it was asking me to correct said not to since the Refund isn't taxable. Made my federal taxes go up $200.
Date published: 2023-04-18
Rated 5 out of 5 by
Circusdude from
Turbo Tax is Terrific
Turbo Tax came to the rescue again! Customer service was great!
Date published: 2023-04-18
Rated 5 out of 5 by
Cameron Exum from
I must agree excellent
Very helpful and pleasant and nice. She worked with me with patients
Date published: 2023-04-18
Rated 5 out of 5 by
joe757 from
TurboTax is just easy to use
Made everything that would be complicated easy and explained everything in detail. I really appreciate that.
Date published: 2023-04-18
Rated 5 out of 5 by
mnchip from
Good software
Quite simply, it does what it claims it will do. Simple and thorough.
Date published: 2023-04-18
Rated 5 out of 5 by
JohnnyMack from
Thanks again TurboTax Deluxe!
I've found TurboTax Deluxe easy to use, again & again, since 2014.
Date published: 2023-04-18
Rated 4 out of 5 by
null from
Turbo tax is very good and easy to use
I had a problem with my 1099-S. Turbotax still created a 1099-b so im hoping theres not a problem with the filing
Date published: 2023-04-18
Rated 2 out of 5 by
FFFGGGEETYYYYYYY from
NOT ABLE TO HAVE AUTONOMY OVER YOUR TAXES
Too much of this is automatic. You should be able to see your return as you go through the process. The program took deductions I DID NOT WANT and gave me no way to delete them. A lot of the language and explanations are complicated. Overall, this product is getting worse, not better.
All TurboTax® Offerings Reviews - Page 1077
Date published: 2023-04-18