TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Intuitive and Extremely Helpful Turbo Tax helps guide you through the difficult process of tax filings ensuring to ask all potentially important questions.
Date published: 2023-05-04
Rated 5 out of 5 by from Very Helpful Sorting Out Confusing Items I had a very kind customer service representative walk me through every item and find that I didn't need to do some of the things that were making me late on my return. I feel much more at ease having it in and will keep using TurboTax every year knowing I will be able to find the support necessary to get through tax season.
Date published: 2023-05-04
Rated 5 out of 5 by from Makes taxes simple and easy I've used turbo tax for years, but this service takes the fear of filing incorreclty away by simplifying and speeding up the process. Compaired to doing your taxes on your own, this is a cake walk. Would recomend.
Date published: 2023-05-04
Rated 5 out of 5 by from Very great was helpful. Very great service I suggest everyone use this service for their taxes.
Date published: 2023-05-04
Rated 5 out of 5 by from Great Love Turbo Tax they are Awesome!!! I will continue filing with them on coming years!!
Date published: 2023-05-04
Rated 2 out of 5 by from You dropped the ball on this return I went through all the steps as instructed and came to the end. Apparently the return was never filed and is now late. Please help me correct this.
Date published: 2023-05-04
Rated 5 out of 5 by from TurboTax is Convenient! TurboTax is straight forward for beginners and convenient for those with little time to find a tax preparer.
Date published: 2023-05-04
Rated 1 out of 5 by from Turbo tax deducts fees Its so simple its confusing. I did not have a good time filing my taxes and i didn't appreciate the 200 fee they deducted when i chose the free version.
Date published: 2023-05-04
Rated 4 out of 5 by from Turbo Tax needs fixing. Turbo Tax did not tell me that if I claimed a dependent, the 1095-A for that dependent must me included on my tax return even though the dependent was filing their own tax return. Even when the e-filing for my 1040 was rejected by the IRS for this reason, Turbo Tax mentioned "1095-A", but still in no way identified the reason for the rejection and how to fix it.
Date published: 2023-05-04
Rated 5 out of 5 by from Good, simple, fast Thank you for easy to use and understand the format
Date published: 2023-05-04
All TurboTax® Offerings Reviews - Page 108
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Intuitive and Extremely Helpful Turbo Tax helps guide you through the difficult process of tax filings ensuring to ask all potentially important questions.
Date published: 2023-05-04
Rated 5 out of 5 by from Very Helpful Sorting Out Confusing Items I had a very kind customer service representative walk me through every item and find that I didn't need to do some of the things that were making me late on my return. I feel much more at ease having it in and will keep using TurboTax every year knowing I will be able to find the support necessary to get through tax season.
Date published: 2023-05-04
Rated 5 out of 5 by from Makes taxes simple and easy I've used turbo tax for years, but this service takes the fear of filing incorreclty away by simplifying and speeding up the process. Compaired to doing your taxes on your own, this is a cake walk. Would recomend.
Date published: 2023-05-04
Rated 5 out of 5 by from Very great was helpful. Very great service I suggest everyone use this service for their taxes.
Date published: 2023-05-04
Rated 5 out of 5 by from Great Love Turbo Tax they are Awesome!!! I will continue filing with them on coming years!!
Date published: 2023-05-04
Rated 2 out of 5 by from You dropped the ball on this return I went through all the steps as instructed and came to the end. Apparently the return was never filed and is now late. Please help me correct this.
Date published: 2023-05-04
Rated 5 out of 5 by from TurboTax is Convenient! TurboTax is straight forward for beginners and convenient for those with little time to find a tax preparer.
Date published: 2023-05-04
Rated 1 out of 5 by from Turbo tax deducts fees Its so simple its confusing. I did not have a good time filing my taxes and i didn't appreciate the 200 fee they deducted when i chose the free version.
Date published: 2023-05-04
Rated 4 out of 5 by from Turbo Tax needs fixing. Turbo Tax did not tell me that if I claimed a dependent, the 1095-A for that dependent must me included on my tax return even though the dependent was filing their own tax return. Even when the e-filing for my 1040 was rejected by the IRS for this reason, Turbo Tax mentioned "1095-A", but still in no way identified the reason for the rejection and how to fix it.
Date published: 2023-05-04
Rated 5 out of 5 by from Good, simple, fast Thank you for easy to use and understand the format
Date published: 2023-05-04
All TurboTax® Offerings Reviews - Page 108