TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Fast, Easy, and Informative Not much you can say about turbo tax except how easy it is to use!
Date published: 2023-04-18
Rated 5 out of 5 by from Great experience Easy to use and fast. It was a great experience from start to finish.
Date published: 2023-04-18
Rated 5 out of 5 by from Always great! Turbo tax make this very stressful time of the year more manageable.
Date published: 2023-04-18
Rated 3 out of 5 by from Unlike any other filing year I usually look forward to using turbo tax. this year seemed to filled with double-speak and way too confusing even after reading the ques.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Great service, very easy, good value, lots of selections
Date published: 2023-04-18
Rated 4 out of 5 by from Did the job prompts were easy to respond to and covered all necessary areas
Date published: 2023-04-18
Rated 2 out of 5 by from Tech glitches and buggy This year's software had more glitches and bugs than previous years - issues with filing 1099-K and not well connected to other IRS forms that are needed and lack of help available to troubleshoot the issues. The state software also did not retrieve previous year's information like before. I felt the overall quality has decreased. Perhaps Intuit is too focused on its Online service or selling their other services. May need to look for other solutions this year.
Date published: 2023-04-18
Rated 1 out of 5 by from Return kept getting rejected Had a major issue with my 2022 taxes, they kept getting rejected for a issue paperwork issue, paperwork that I don't even use, and TurboTax and it's professionals were no help at all this is the last year I use this service.
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent! Nine Years Running The User Interface is spectacular: makes an byzantine error-prone process tolerable, even fun! And saves me a day's time, too.
Date published: 2023-04-18
Rated 1 out of 5 by from Needs easier guidance on app Needs simpler rules and prompts to guide thru return processes easier Not surprising extra charges when information is input It’s already frustrating to get this in and filed timely
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1068
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast, Easy, and Informative Not much you can say about turbo tax except how easy it is to use!
Date published: 2023-04-18
Rated 5 out of 5 by from Great experience Easy to use and fast. It was a great experience from start to finish.
Date published: 2023-04-18
Rated 5 out of 5 by from Always great! Turbo tax make this very stressful time of the year more manageable.
Date published: 2023-04-18
Rated 3 out of 5 by from Unlike any other filing year I usually look forward to using turbo tax. this year seemed to filled with double-speak and way too confusing even after reading the ques.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Great service, very easy, good value, lots of selections
Date published: 2023-04-18
Rated 4 out of 5 by from Did the job prompts were easy to respond to and covered all necessary areas
Date published: 2023-04-18
Rated 2 out of 5 by from Tech glitches and buggy This year's software had more glitches and bugs than previous years - issues with filing 1099-K and not well connected to other IRS forms that are needed and lack of help available to troubleshoot the issues. The state software also did not retrieve previous year's information like before. I felt the overall quality has decreased. Perhaps Intuit is too focused on its Online service or selling their other services. May need to look for other solutions this year.
Date published: 2023-04-18
Rated 1 out of 5 by from Return kept getting rejected Had a major issue with my 2022 taxes, they kept getting rejected for a issue paperwork issue, paperwork that I don't even use, and TurboTax and it's professionals were no help at all this is the last year I use this service.
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent! Nine Years Running The User Interface is spectacular: makes an byzantine error-prone process tolerable, even fun! And saves me a day's time, too.
Date published: 2023-04-18
Rated 1 out of 5 by from Needs easier guidance on app Needs simpler rules and prompts to guide thru return processes easier Not surprising extra charges when information is input It’s already frustrating to get this in and filed timely
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1068