TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Missed a question The process was very good as experienced in past years. However, you missed asking me for my IP Pin, I had to do this manually!
Date published: 2021-05-15
Rated 5 out of 5 by from Best way to file your taxes I was amazed to see the detailed questions from TurboTax to extract from me every eligible deductions can apply to my tax, they are very professional tax preparers.
Date published: 2021-05-15
Rated 5 out of 5 by from Solid as Always Easy to use, great help database. Also used the live consultant. They were on the phone in 5 minutes and verified my actions quickly.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax was Very Easy to Use I continue to use TurboTax after more than decade of using it each year because it is easy to use and I find it very informative when I have questions.
Date published: 2021-05-15
Rated 2 out of 5 by from TurboTax is NOTHING without an expert to talk to It was a nightmare working with TurboTax without having access to an expert over the phone.
Date published: 2021-05-15
Rated 1 out of 5 by from Took too long and lack of response It took 7 days to do a service that takes couple hours in person, I asked direct questions why it was taking too long and it took 4 days for the agent to reply, I payed more cuz I have a newborn from 2020 just to make sure all the credits applied for my daughter in 2020 since she was not included in my 2019 taxes, ended up paying more for a lesser service, very very disappointed, and this is not a made up review, maybe it was my bad luck with a bad service but I would not recommend nor will be paying for this service next year
Date published: 2021-05-15
Rated 5 out of 5 by from Excelent and Getting Better I had to file and amended return because a corrected 1099 after I filed; TurboTax made it easy.
Date published: 2021-05-15
Rated 5 out of 5 by from Tax nice good cool awesome very nice good recommend yes
Date published: 2021-05-15
Rated 2 out of 5 by from frustrted Tried to signup for Turbo Tax Advantage and the wording for the email received was not clear.
Date published: 2021-05-15
Rated 5 out of 5 by from thumbs up simple and fast, walked me through everything in short order
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1063
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Missed a question The process was very good as experienced in past years. However, you missed asking me for my IP Pin, I had to do this manually!
Date published: 2021-05-15
Rated 5 out of 5 by from Best way to file your taxes I was amazed to see the detailed questions from TurboTax to extract from me every eligible deductions can apply to my tax, they are very professional tax preparers.
Date published: 2021-05-15
Rated 5 out of 5 by from Solid as Always Easy to use, great help database. Also used the live consultant. They were on the phone in 5 minutes and verified my actions quickly.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax was Very Easy to Use I continue to use TurboTax after more than decade of using it each year because it is easy to use and I find it very informative when I have questions.
Date published: 2021-05-15
Rated 2 out of 5 by from TurboTax is NOTHING without an expert to talk to It was a nightmare working with TurboTax without having access to an expert over the phone.
Date published: 2021-05-15
Rated 1 out of 5 by from Took too long and lack of response It took 7 days to do a service that takes couple hours in person, I asked direct questions why it was taking too long and it took 4 days for the agent to reply, I payed more cuz I have a newborn from 2020 just to make sure all the credits applied for my daughter in 2020 since she was not included in my 2019 taxes, ended up paying more for a lesser service, very very disappointed, and this is not a made up review, maybe it was my bad luck with a bad service but I would not recommend nor will be paying for this service next year
Date published: 2021-05-15
Rated 5 out of 5 by from Excelent and Getting Better I had to file and amended return because a corrected 1099 after I filed; TurboTax made it easy.
Date published: 2021-05-15
Rated 5 out of 5 by from Tax nice good cool awesome very nice good recommend yes
Date published: 2021-05-15
Rated 2 out of 5 by from frustrted Tried to signup for Turbo Tax Advantage and the wording for the email received was not clear.
Date published: 2021-05-15
Rated 5 out of 5 by from thumbs up simple and fast, walked me through everything in short order
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1063