TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Easy, great guidance and quick! I have used for many years, always easy, great guidance and information on the various options and ultimately quicker than going through a service.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax Experience with Turbo Tax experience with Turbo Tax
Date published: 2021-05-16
Rated 1 out of 5 by from what happened to turbo tax in 2020? Unable to deduct charitable contribution, and saw that many others had the same problem. Many things did not carry over from 2019. Turbotax almost cost me1400.00, but i caught the error at the last minute. Makes me wonder what else im losing by using turbo tax?
Date published: 2021-05-16
Rated 2 out of 5 by from TurboTax regressed this year I have been filing my returns annually using TurboTax, first the PC product and then the online product now for over 20 years, without issues. However this year, unfortunately it completely failed me with my 1099. I trade options, and imported my 1099 from my broker; however for every transaction where I had sold the option before it expired, this year it required me to manually go in and review/fix, for tens of such transactions; something that didn't used to happen before. Thus I ended up spending several hours doing my tax return that should have been at most a couple of hours. Also it does not handle international situations, especially addresses very well. I spent a couple of hours with a couple of support specialists to solve above problems, and they couldn't really come up with satisfactory solutions either. Small mercies: the first rep gave me a small discount for my tax fees, though even there the code wouldn't work and I had to open a separate support session to get a new code. Overall, a big fail this year compared to previous years.
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax is amazing Fast and easy! So easy a monkey can do it! Enjoy doing it every year
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is peace of mind Excellent way to take care of compliance and be assured you are maximizing tax advantages at the same time
Date published: 2021-05-16
Rated 4 out of 5 by from great job very helpful when stuck and out of time thank you all
Date published: 2021-05-16
Rated 1 out of 5 by from Crooks Supposed to get one state tax return filed included in my Premier Turbo Tax. Program would not file a California return until I paid $25.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is great Easy to use and explains things well even with unusal situations
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax is simply excellent I usually start my return in late January or early February. Turbo gives me reminders and actually tells me what records to retrieve to complete the task.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1051
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Easy, great guidance and quick! I have used for many years, always easy, great guidance and information on the various options and ultimately quicker than going through a service.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax Experience with Turbo Tax experience with Turbo Tax
Date published: 2021-05-16
Rated 1 out of 5 by from what happened to turbo tax in 2020? Unable to deduct charitable contribution, and saw that many others had the same problem. Many things did not carry over from 2019. Turbotax almost cost me1400.00, but i caught the error at the last minute. Makes me wonder what else im losing by using turbo tax?
Date published: 2021-05-16
Rated 2 out of 5 by from TurboTax regressed this year I have been filing my returns annually using TurboTax, first the PC product and then the online product now for over 20 years, without issues. However this year, unfortunately it completely failed me with my 1099. I trade options, and imported my 1099 from my broker; however for every transaction where I had sold the option before it expired, this year it required me to manually go in and review/fix, for tens of such transactions; something that didn't used to happen before. Thus I ended up spending several hours doing my tax return that should have been at most a couple of hours. Also it does not handle international situations, especially addresses very well. I spent a couple of hours with a couple of support specialists to solve above problems, and they couldn't really come up with satisfactory solutions either. Small mercies: the first rep gave me a small discount for my tax fees, though even there the code wouldn't work and I had to open a separate support session to get a new code. Overall, a big fail this year compared to previous years.
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax is amazing Fast and easy! So easy a monkey can do it! Enjoy doing it every year
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is peace of mind Excellent way to take care of compliance and be assured you are maximizing tax advantages at the same time
Date published: 2021-05-16
Rated 4 out of 5 by from great job very helpful when stuck and out of time thank you all
Date published: 2021-05-16
Rated 1 out of 5 by from Crooks Supposed to get one state tax return filed included in my Premier Turbo Tax. Program would not file a California return until I paid $25.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is great Easy to use and explains things well even with unusal situations
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo tax is simply excellent I usually start my return in late January or early February. Turbo gives me reminders and actually tells me what records to retrieve to complete the task.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1051