TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Student
Rated 4 out of 5 by from It is good enough I got audited for 2017 and 2018.. Thank God I found my old software. I made an error on my 2017 form that moved to my 2018 form which could have been solved with better answer links in the software. Your "what's this" links do not provide nearly enough information. You should include additional links within the answers for those of us who have big questions. I found the answer online 2 years too late.
Date published: 2021-02-25
Rated 5 out of 5 by from it is wonderful very good. My chat assist person was really helpful
Date published: 2021-02-25
Rated 5 out of 5 by from Very easy to work thru Everything was easy & very helpful. Easy to navigate through
Date published: 2021-02-25
Rated 5 out of 5 by from Fast, and Easy As usual Turbo Tax is Easy and Love how fast it get it all done.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy To File Easy and Does a Great Job. Got all my deductions and Audit Protection.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is good as usual Easy to use and complete, have used it for many years. State versions are far too expensive.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax Got Me Through I've used Turbo Tax in the past and was always satisfied. This year I decided to use them again. I'm so glad I did. There was always a pro ready and willing to help when I had a question. On the three times I asked for help they were willing and able to help above and beyond what asked. I think I won't question who I'll use next year and in the further future. It'll be Turbo Tax!
Date published: 2021-02-25
Rated 5 out of 5 by from Easy and fast and great features It was great that I could file and pay [unfortunately] all at one time with direct debit
Date published: 2021-02-25
Rated 5 out of 5 by from Easy way Turbo tax is the cheapest way to file your taxes and not be taken for a ride by other services.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax was GREAT! Process was every easy and easy to understand each question. I did run into one question but it was quickly solve by the live Contact Customer Service. I received a call in 5 mins.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 924
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from It is good enough I got audited for 2017 and 2018.. Thank God I found my old software. I made an error on my 2017 form that moved to my 2018 form which could have been solved with better answer links in the software. Your "what's this" links do not provide nearly enough information. You should include additional links within the answers for those of us who have big questions. I found the answer online 2 years too late.
Date published: 2021-02-25
Rated 5 out of 5 by from it is wonderful very good. My chat assist person was really helpful
Date published: 2021-02-25
Rated 5 out of 5 by from Very easy to work thru Everything was easy & very helpful. Easy to navigate through
Date published: 2021-02-25
Rated 5 out of 5 by from Fast, and Easy As usual Turbo Tax is Easy and Love how fast it get it all done.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy To File Easy and Does a Great Job. Got all my deductions and Audit Protection.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is good as usual Easy to use and complete, have used it for many years. State versions are far too expensive.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax Got Me Through I've used Turbo Tax in the past and was always satisfied. This year I decided to use them again. I'm so glad I did. There was always a pro ready and willing to help when I had a question. On the three times I asked for help they were willing and able to help above and beyond what asked. I think I won't question who I'll use next year and in the further future. It'll be Turbo Tax!
Date published: 2021-02-25
Rated 5 out of 5 by from Easy and fast and great features It was great that I could file and pay [unfortunately] all at one time with direct debit
Date published: 2021-02-25
Rated 5 out of 5 by from Easy way Turbo tax is the cheapest way to file your taxes and not be taken for a ride by other services.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax was GREAT! Process was every easy and easy to understand each question. I did run into one question but it was quickly solve by the live Contact Customer Service. I received a call in 5 mins.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 924