TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Prior year tax prep
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Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Allie829 from
Turbo Tax is great!
The live agents were extremely helpful with questions I had.
Date published: 2021-02-28
Rated 5 out of 5 by
Bat7 from
TurboTax get the job done.
TurboTax is easy to use and with live support give confidence that you are filing correctly.
Date published: 2021-02-28
Rated 5 out of 5 by
Nia0729 from
Best experiences ever
the experience was great being my first time using Turbo
Date published: 2021-02-28
Rated 5 out of 5 by
Big Noodle from
Hard to Beat
I am a CPA who has a working knowledge of tax but don't do it for a living. My return is an average return for someone employed with kids and who trades stocks a little on the side. Turbo tax is an easy to understand and quick way to do my taxes. I can skip the things that I don't need help on and just enter them (or get them imported automatically usually!) and spend time learning on tax aspects I am not familiar with. A super product for a reasonable price! I have used it for over a decade.
Date published: 2021-02-28
Rated 5 out of 5 by
Patches 2021 from
Turbo Tax Live Support from Ariel
The live technical support Ariel was awesome, pleasant and patient. Ariel walk me through the process and explained as we went through. Kudos to Ariel you made me feel at ease when I was very frustrated with the Turbo Tax.
Date published: 2021-02-28
Rated 5 out of 5 by
Garyg2021 from
Very user friendly
Easy and Fantastic, highly recommend for everyone!
Date published: 2021-02-28
Rated 5 out of 5 by
JasonTK from
Easy to use
When you mess something up they make you look it over again!
Date published: 2021-02-28
Rated 3 out of 5 by
ouytdf from
it gets the job done
it would have been better if the mortgage averaging code was correct so I didn't have to process my return multiple times to get its to take
Date published: 2021-02-28
Rated 5 out of 5 by
Ace325 from
Super Easy!
This was extremely simple and easy, thought it was going to be quit a bit harder
Date published: 2021-02-28
Rated 2 out of 5 by
TJinTexas from
Used for years but this was worst experience
It skipped items, did not transfer items from federal to state returns. Forced to shift back and forth between "step by step" and "find forms". Requested cryptic data be added during review but never said what or where it should be found. 2 stars only because it did import last years data. Very unpleasant experience
All TurboTax® Offerings Reviews - Page 785
Date published: 2021-02-28
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Allie829 from
Turbo Tax is great!
The live agents were extremely helpful with questions I had.
Date published: 2021-02-28
Rated 5 out of 5 by
Bat7 from
TurboTax get the job done.
TurboTax is easy to use and with live support give confidence that you are filing correctly.
Date published: 2021-02-28
Rated 5 out of 5 by
Nia0729 from
Best experiences ever
the experience was great being my first time using Turbo
Date published: 2021-02-28
Rated 5 out of 5 by
Big Noodle from
Hard to Beat
I am a CPA who has a working knowledge of tax but don't do it for a living. My return is an average return for someone employed with kids and who trades stocks a little on the side. Turbo tax is an easy to understand and quick way to do my taxes. I can skip the things that I don't need help on and just enter them (or get them imported automatically usually!) and spend time learning on tax aspects I am not familiar with. A super product for a reasonable price! I have used it for over a decade.
Date published: 2021-02-28
Rated 5 out of 5 by
Patches 2021 from
Turbo Tax Live Support from Ariel
The live technical support Ariel was awesome, pleasant and patient. Ariel walk me through the process and explained as we went through. Kudos to Ariel you made me feel at ease when I was very frustrated with the Turbo Tax.
Date published: 2021-02-28
Rated 5 out of 5 by
Garyg2021 from
Very user friendly
Easy and Fantastic, highly recommend for everyone!
Date published: 2021-02-28
Rated 5 out of 5 by
JasonTK from
Easy to use
When you mess something up they make you look it over again!
Date published: 2021-02-28
Rated 3 out of 5 by
ouytdf from
it gets the job done
it would have been better if the mortgage averaging code was correct so I didn't have to process my return multiple times to get its to take
Date published: 2021-02-28
Rated 5 out of 5 by
Ace325 from
Super Easy!
This was extremely simple and easy, thought it was going to be quit a bit harder
Date published: 2021-02-28
Rated 2 out of 5 by
TJinTexas from
Used for years but this was worst experience
It skipped items, did not transfer items from federal to state returns. Forced to shift back and forth between "step by step" and "find forms". Requested cryptic data be added during review but never said what or where it should be found. 2 stars only because it did import last years data. Very unpleasant experience
All TurboTax® Offerings Reviews - Page 785
Date published: 2021-02-28