TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is great! The live agents were extremely helpful with questions I had.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax get the job done. TurboTax is easy to use and with live support give confidence that you are filing correctly.
Date published: 2021-02-28
Rated 5 out of 5 by from Best experiences ever the experience was great being my first time using Turbo
Date published: 2021-02-28
Rated 5 out of 5 by from Hard to Beat I am a CPA who has a working knowledge of tax but don't do it for a living. My return is an average return for someone employed with kids and who trades stocks a little on the side. Turbo tax is an easy to understand and quick way to do my taxes. I can skip the things that I don't need help on and just enter them (or get them imported automatically usually!) and spend time learning on tax aspects I am not familiar with. A super product for a reasonable price! I have used it for over a decade.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax Live Support from Ariel The live technical support Ariel was awesome, pleasant and patient. Ariel walk me through the process and explained as we went through. Kudos to Ariel you made me feel at ease when I was very frustrated with the Turbo Tax.
Date published: 2021-02-28
Rated 5 out of 5 by from Very user friendly Easy and Fantastic, highly recommend for everyone!
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use When you mess something up they make you look it over again!
Date published: 2021-02-28
Rated 3 out of 5 by from it gets the job done it would have been better if the mortgage averaging code was correct so I didn't have to process my return multiple times to get its to take
Date published: 2021-02-28
Rated 5 out of 5 by from Super Easy! This was extremely simple and easy, thought it was going to be quit a bit harder
Date published: 2021-02-28
Rated 2 out of 5 by from Used for years but this was worst experience It skipped items, did not transfer items from federal to state returns. Forced to shift back and forth between "step by step" and "find forms". Requested cryptic data be added during review but never said what or where it should be found. 2 stars only because it did import last years data. Very unpleasant experience
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 785
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is great! The live agents were extremely helpful with questions I had.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax get the job done. TurboTax is easy to use and with live support give confidence that you are filing correctly.
Date published: 2021-02-28
Rated 5 out of 5 by from Best experiences ever the experience was great being my first time using Turbo
Date published: 2021-02-28
Rated 5 out of 5 by from Hard to Beat I am a CPA who has a working knowledge of tax but don't do it for a living. My return is an average return for someone employed with kids and who trades stocks a little on the side. Turbo tax is an easy to understand and quick way to do my taxes. I can skip the things that I don't need help on and just enter them (or get them imported automatically usually!) and spend time learning on tax aspects I am not familiar with. A super product for a reasonable price! I have used it for over a decade.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax Live Support from Ariel The live technical support Ariel was awesome, pleasant and patient. Ariel walk me through the process and explained as we went through. Kudos to Ariel you made me feel at ease when I was very frustrated with the Turbo Tax.
Date published: 2021-02-28
Rated 5 out of 5 by from Very user friendly Easy and Fantastic, highly recommend for everyone!
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use When you mess something up they make you look it over again!
Date published: 2021-02-28
Rated 3 out of 5 by from it gets the job done it would have been better if the mortgage averaging code was correct so I didn't have to process my return multiple times to get its to take
Date published: 2021-02-28
Rated 5 out of 5 by from Super Easy! This was extremely simple and easy, thought it was going to be quit a bit harder
Date published: 2021-02-28
Rated 2 out of 5 by from Used for years but this was worst experience It skipped items, did not transfer items from federal to state returns. Forced to shift back and forth between "step by step" and "find forms". Requested cryptic data be added during review but never said what or where it should be found. 2 stars only because it did import last years data. Very unpleasant experience
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 785