TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great customer support Easy to use and when I had a question, I got a call back immediately. Brian was great with my questions.
Date published: 2021-04-05
Rated 5 out of 5 by from GREAT but Expemsive A lot to pay when you don't get a refund. Prep was easy
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax is easy to use It was easy to follow the directions and everything was very clear.
Date published: 2021-04-05
Rated 5 out of 5 by from Very user friendly This is the third year that I have filed using TurboTax Deluxe and, as usual, found it very easy to use.
Date published: 2021-04-05
Rated 5 out of 5 by from GOOD WAY TO FILE GETTING BETTER EVERY YEAR. OTHER CHARACTER TO MAKE UP THE MINIMUM REQUIRED. SILLY REQUIREMENT.
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax Power My experience was outstanding, easy to navigate and very helpful
Date published: 2021-04-05
Rated 1 out of 5 by from Taxes on Taxes I had to pay with my card and there were taxes on my taxes. But if I had it come out my refund there have been $40 along with $60 and $50 for what, I love that I had help, but charging me that much, are you kidding me!!!!!!!!!!! are you sure it's free free? Or just "free". I think your commercials are very misleading, it's not free free, it's we will charge you $60 and then $50 to do your taxes. I would be fine with the just the $50 but both. No. Just no
Date published: 2021-04-05
Rated 5 out of 5 by from Best Way to File Walks you through each step of the process. If you have any questions, they have the resources to answer them.
Date published: 2021-04-05
Rated 5 out of 5 by from LOVE THE PRODUCT but... it is difficult to navigate back to make updates. also very difficult to change the mobile phone number for contact. i was prevented from doing this multiple times and therefore was delayed in filing.
Date published: 2021-04-05
Rated 5 out of 5 by from TurboTax works well for me I like that I can import some of my financial information
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 7317
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great customer support Easy to use and when I had a question, I got a call back immediately. Brian was great with my questions.
Date published: 2021-04-05
Rated 5 out of 5 by from GREAT but Expemsive A lot to pay when you don't get a refund. Prep was easy
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax is easy to use It was easy to follow the directions and everything was very clear.
Date published: 2021-04-05
Rated 5 out of 5 by from Very user friendly This is the third year that I have filed using TurboTax Deluxe and, as usual, found it very easy to use.
Date published: 2021-04-05
Rated 5 out of 5 by from GOOD WAY TO FILE GETTING BETTER EVERY YEAR. OTHER CHARACTER TO MAKE UP THE MINIMUM REQUIRED. SILLY REQUIREMENT.
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax Power My experience was outstanding, easy to navigate and very helpful
Date published: 2021-04-05
Rated 1 out of 5 by from Taxes on Taxes I had to pay with my card and there were taxes on my taxes. But if I had it come out my refund there have been $40 along with $60 and $50 for what, I love that I had help, but charging me that much, are you kidding me!!!!!!!!!!! are you sure it's free free? Or just "free". I think your commercials are very misleading, it's not free free, it's we will charge you $60 and then $50 to do your taxes. I would be fine with the just the $50 but both. No. Just no
Date published: 2021-04-05
Rated 5 out of 5 by from Best Way to File Walks you through each step of the process. If you have any questions, they have the resources to answer them.
Date published: 2021-04-05
Rated 5 out of 5 by from LOVE THE PRODUCT but... it is difficult to navigate back to make updates. also very difficult to change the mobile phone number for contact. i was prevented from doing this multiple times and therefore was delayed in filing.
Date published: 2021-04-05
Rated 5 out of 5 by from TurboTax works well for me I like that I can import some of my financial information
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 7317