TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72146 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbotax rating Super fast and very easy to file taxes. Amazing results
Date published: 2021-04-17
Rated 5 out of 5 by from Takes all the guesswork out of tax preparation TurboTax asks you all the right questions about your situation and then guides you through each relevant section. Every year the tool gets better and better.
Date published: 2021-04-17
Rated 5 out of 5 by from Sigh of relief I use Turbo Tax every year and it's so easy! I don't know how they even did it in the olden days lol. I will keep using it every year I'm sure.
Date published: 2021-04-17
Rated 5 out of 5 by from Well made, easy, and free! TurboTax basically did all the work for me. I just copied and pasted some pdf files, checked a few boxes, typed in some basic information, and done!. Not only that, the tax exemption assessment is extremely thorough and efficient. With the free option, I still get all of my returns. All of that in an seemingly flawless program. Not the level of quality I was expecting from a big name brand for a free service with such a high market demand. It's a way better program then the old $120+ TurboTax CD's from not that long ago. A free tax filing program that takes a cut of 0% and is of this quality makes me question the state of big business. This is an absolutely fantastic service provided by TurboTax.
Date published: 2021-04-17
Rated 4 out of 5 by from turbotax is great. :) turbotax is great! i was able to complete my tax return without any issues. :)
Date published: 2021-04-17
Rated 5 out of 5 by from 10 years in a row and better each year. Thanks. No need to talk to tax expert this year. Seems like a lot of progress was made on the notes and popup help windows. Examples could use more work to cover wider range of situations ie...Schedule-K and Business section. Lastly, it seems the tables in the donation section for charitable contributions has not changed at all in 10 years to help place a value on donated goods as well as the categories. That is the most time consuming area in Turbo tax in trying to deal with descriptions and terms that look like they have been around and not modernized in the last 10 to 15 years.
Date published: 2021-04-17
Rated 5 out of 5 by from Simple and Easy Wonderful product for everyone filing taxes, most especially for firs time filer like me.
Date published: 2021-04-17
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax helps simplify the process. It walks you through each step.
Date published: 2021-04-17
Rated 5 out of 5 by from Very Good They help a lot They was very knowing off what I need to do.
Date published: 2021-04-17
Rated 4 out of 5 by from Difficulty with E-File For some reason Turbo Tax doesn't want to accept my AGI. So, it won't let me efile which is extremely irritating.
Date published: 2021-04-17
All TurboTax® Offerings Reviews - Page 7158
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax rating Super fast and very easy to file taxes. Amazing results
Date published: 2021-04-17
Rated 5 out of 5 by from Takes all the guesswork out of tax preparation TurboTax asks you all the right questions about your situation and then guides you through each relevant section. Every year the tool gets better and better.
Date published: 2021-04-17
Rated 5 out of 5 by from Sigh of relief I use Turbo Tax every year and it's so easy! I don't know how they even did it in the olden days lol. I will keep using it every year I'm sure.
Date published: 2021-04-17
Rated 5 out of 5 by from Well made, easy, and free! TurboTax basically did all the work for me. I just copied and pasted some pdf files, checked a few boxes, typed in some basic information, and done!. Not only that, the tax exemption assessment is extremely thorough and efficient. With the free option, I still get all of my returns. All of that in an seemingly flawless program. Not the level of quality I was expecting from a big name brand for a free service with such a high market demand. It's a way better program then the old $120+ TurboTax CD's from not that long ago. A free tax filing program that takes a cut of 0% and is of this quality makes me question the state of big business. This is an absolutely fantastic service provided by TurboTax.
Date published: 2021-04-17
Rated 4 out of 5 by from turbotax is great. :) turbotax is great! i was able to complete my tax return without any issues. :)
Date published: 2021-04-17
Rated 5 out of 5 by from 10 years in a row and better each year. Thanks. No need to talk to tax expert this year. Seems like a lot of progress was made on the notes and popup help windows. Examples could use more work to cover wider range of situations ie...Schedule-K and Business section. Lastly, it seems the tables in the donation section for charitable contributions has not changed at all in 10 years to help place a value on donated goods as well as the categories. That is the most time consuming area in Turbo tax in trying to deal with descriptions and terms that look like they have been around and not modernized in the last 10 to 15 years.
Date published: 2021-04-17
Rated 5 out of 5 by from Simple and Easy Wonderful product for everyone filing taxes, most especially for firs time filer like me.
Date published: 2021-04-17
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax helps simplify the process. It walks you through each step.
Date published: 2021-04-17
Rated 5 out of 5 by from Very Good They help a lot They was very knowing off what I need to do.
Date published: 2021-04-17
Rated 4 out of 5 by from Difficulty with E-File For some reason Turbo Tax doesn't want to accept my AGI. So, it won't let me efile which is extremely irritating.
Date published: 2021-04-17
All TurboTax® Offerings Reviews - Page 7158