TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome Easy, helpful, convenient, and accurate way to file taxes.
Date published: 2021-03-10
Rated 3 out of 5 by from Most likely correct, but unnerving to get there! This program ties a lot of stuff together, and I've been trusting it for more than 10 years. This year, for some reason, I had to battle with special allocations. Also, the program took a couple of assets out of the QuickBooks balance sheet (!!!) and included them in the return, causing an error (I'm not required to include a balance sheet in my return). It gave me the feeling that there was a bug somewhere in the program. I eventually got everything straightened out so the assets didn't show up, but it's terrifying. I just want my taxes to be correct and stay under the radar of the IRS.
Date published: 2021-03-10
Rated 5 out of 5 by from AWESOME AWESOME. VERY HELPFUL AND SUPER EASY. TAKES NO TIME
Date published: 2021-03-10
Rated 5 out of 5 by from Speedy and Simple I enjoy using TurboTax over the other tax prep softwares!
Date published: 2021-03-10
Rated 5 out of 5 by from AWESOME EASY, UNDERSTANDABLE, HELPFUL. I WOULD DEFINIETLY USE AGAIN
Date published: 2021-03-10
Rated 4 out of 5 by from Helpful Tax experts I was able to work through the process, with a few exceptions. On those exceptions, I used the Tax expert to get help. I got all of my questions answered.
Date published: 2021-03-10
Rated 2 out of 5 by from Turbo Tax Bugs After @ 25+ years using Turbo Tax, expected bugs to be fixed. Weren't. Use Mac OS. Won't save files automatically, or otherwise. Have to resort to work-arounds. Has been a problem for at least 2 years. Others have had the same problem --- with no Intuit fix. Won't transmit TN return via E-file. Program keeps saying I have to enter information that is already in the program: I checked. Naturally, charged me for that service. If I get no response from Intuit, this will be my last year using this product.
Date published: 2021-03-10
Rated 5 out of 5 by from Awesome!!!! Easy as pie!! I loved it!! Everyone should try it.
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax is awesome It was my firts time, and it was really easy. Thank you.
Date published: 2021-03-10
Rated 5 out of 5 by from great Did my own taxes was taxes it was very easy to do by
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7085
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome Easy, helpful, convenient, and accurate way to file taxes.
Date published: 2021-03-10
Rated 3 out of 5 by from Most likely correct, but unnerving to get there! This program ties a lot of stuff together, and I've been trusting it for more than 10 years. This year, for some reason, I had to battle with special allocations. Also, the program took a couple of assets out of the QuickBooks balance sheet (!!!) and included them in the return, causing an error (I'm not required to include a balance sheet in my return). It gave me the feeling that there was a bug somewhere in the program. I eventually got everything straightened out so the assets didn't show up, but it's terrifying. I just want my taxes to be correct and stay under the radar of the IRS.
Date published: 2021-03-10
Rated 5 out of 5 by from AWESOME AWESOME. VERY HELPFUL AND SUPER EASY. TAKES NO TIME
Date published: 2021-03-10
Rated 5 out of 5 by from Speedy and Simple I enjoy using TurboTax over the other tax prep softwares!
Date published: 2021-03-10
Rated 5 out of 5 by from AWESOME EASY, UNDERSTANDABLE, HELPFUL. I WOULD DEFINIETLY USE AGAIN
Date published: 2021-03-10
Rated 4 out of 5 by from Helpful Tax experts I was able to work through the process, with a few exceptions. On those exceptions, I used the Tax expert to get help. I got all of my questions answered.
Date published: 2021-03-10
Rated 2 out of 5 by from Turbo Tax Bugs After @ 25+ years using Turbo Tax, expected bugs to be fixed. Weren't. Use Mac OS. Won't save files automatically, or otherwise. Have to resort to work-arounds. Has been a problem for at least 2 years. Others have had the same problem --- with no Intuit fix. Won't transmit TN return via E-file. Program keeps saying I have to enter information that is already in the program: I checked. Naturally, charged me for that service. If I get no response from Intuit, this will be my last year using this product.
Date published: 2021-03-10
Rated 5 out of 5 by from Awesome!!!! Easy as pie!! I loved it!! Everyone should try it.
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax is awesome It was my firts time, and it was really easy. Thank you.
Date published: 2021-03-10
Rated 5 out of 5 by from great Did my own taxes was taxes it was very easy to do by
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 7085