TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax Make it so Easy step by step without hassle. I love the Sofware
Date published: 2022-04-04
Rated 5 out of 5 by from Love it Love it thank you for all of your help. I can't wait to use your company next year.
Date published: 2022-04-04
Rated 5 out of 5 by from Excellence with ease I have used HR block for past 5 years and tried Turbo Tax. What a difference!! So much easier to understand, just answer the questions and you are done.
Date published: 2022-04-04
Rated 5 out of 5 by from Quick, Simple, Secure Easiest way to file a return with the comfort of knowing you'll have back up when needed.
Date published: 2022-04-04
Rated 5 out of 5 by from TurboTax takes the worry out of doing my taxes. It covers things you might easily miss out on with the never-ending changes to the tax laws. It also can offer you the option of having them reviewed or even done. The biggest thing for me this year was knowing I would get help from them should I be audited. That is 1 less thing to stress over.
Date published: 2022-04-04
Rated 5 out of 5 by from great but needs clarity we applied before the deadline for the free filing but it wasn't clear if we would have to pay. Thankfully it was grandfathered in because the filing took longer than the deadline to apply but I was worried it wouldn't. Otherwise the service was great and everyone was helpful.
Date published: 2022-04-04
Rated 5 out of 5 by from I always use Turbotax! I use Turbotax every year because it guides you through every step and is easy to use.
Date published: 2022-04-04
Rated 5 out of 5 by from TurboTax is great and easy! It was easy and fast! The steps were simple to follow.
Date published: 2022-04-04
Rated 4 out of 5 by from Good Software: A Suggestion or Two I really like how smoothly this program works. There are no glitches as you work through it. I would like to see the helps provided for the Deluxe version be a little more robust. I do feel that years ago the online helps provided without added cost were more robust. When I called the help line, I found it impossible to get through to a customer representative; the automated assistant did not understand the plain language I was using.I had a question about the consent form. I later figured it out on my own, but easy access to a live person would've helped figure it out more easily and quickly.
Date published: 2022-04-04
Rated 4 out of 5 by from Different this year Initially was a little confused and the Standard deduction and non-standard deduction you used to choose, this year was much longer to get result.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 7003
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Make it so Easy step by step without hassle. I love the Sofware
Date published: 2022-04-04
Rated 5 out of 5 by from Love it Love it thank you for all of your help. I can't wait to use your company next year.
Date published: 2022-04-04
Rated 5 out of 5 by from Excellence with ease I have used HR block for past 5 years and tried Turbo Tax. What a difference!! So much easier to understand, just answer the questions and you are done.
Date published: 2022-04-04
Rated 5 out of 5 by from Quick, Simple, Secure Easiest way to file a return with the comfort of knowing you'll have back up when needed.
Date published: 2022-04-04
Rated 5 out of 5 by from TurboTax takes the worry out of doing my taxes. It covers things you might easily miss out on with the never-ending changes to the tax laws. It also can offer you the option of having them reviewed or even done. The biggest thing for me this year was knowing I would get help from them should I be audited. That is 1 less thing to stress over.
Date published: 2022-04-04
Rated 5 out of 5 by from great but needs clarity we applied before the deadline for the free filing but it wasn't clear if we would have to pay. Thankfully it was grandfathered in because the filing took longer than the deadline to apply but I was worried it wouldn't. Otherwise the service was great and everyone was helpful.
Date published: 2022-04-04
Rated 5 out of 5 by from I always use Turbotax! I use Turbotax every year because it guides you through every step and is easy to use.
Date published: 2022-04-04
Rated 5 out of 5 by from TurboTax is great and easy! It was easy and fast! The steps were simple to follow.
Date published: 2022-04-04
Rated 4 out of 5 by from Good Software: A Suggestion or Two I really like how smoothly this program works. There are no glitches as you work through it. I would like to see the helps provided for the Deluxe version be a little more robust. I do feel that years ago the online helps provided without added cost were more robust. When I called the help line, I found it impossible to get through to a customer representative; the automated assistant did not understand the plain language I was using.I had a question about the consent form. I later figured it out on my own, but easy access to a live person would've helped figure it out more easily and quickly.
Date published: 2022-04-04
Rated 4 out of 5 by from Different this year Initially was a little confused and the Standard deduction and non-standard deduction you used to choose, this year was much longer to get result.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 7003