TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 2 out of 5 by from Always Trying to Up Sell You I had stopped using TurboTax several years ago and I guess I needed to have a reminder of why, when I decided to use them this year. I am so tired of hearing FREE when unless you are in a small minority of tax filers, it is not free.
Date published: 2022-02-27
Rated 2 out of 5 by from Forced Upgrade Based on Dubious Explanation They forced me to upgrade to Live Premier, claiming it we because I needed to use Schedule D. However, prior years had included this Schedule so I suspect that they forced the upgrade just because my AGI had increased substantially from the prior year due to a stock sell.
Date published: 2022-02-27
Rated 4 out of 5 by from Always helpful and on point Best way to handle my taxes. Clear answers and tips
Date published: 2022-02-27
Rated 3 out of 5 by from Taxes will never be fun! Just have Uncle Sam send me a bill! Forget this paperwork.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax is great Easy step by step I use turbo tax every year filing my taxes.
Date published: 2022-02-27
Rated 5 out of 5 by from great went smooth, great help with what i had to do when i stated my own business
Date published: 2022-02-27
Rated 5 out of 5 by from Thanks I appreciate the simplicity and ease of use your program offers. I also appreciate not having to pay tax preparers for something you have helped me do for myself.
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome Very easy to use I believe that I also got my max refund
Date published: 2022-02-27
Rated 5 out of 5 by from turbo tax was great turbo tax is always easy and guides me through all the steps and when i have a question they have live assistance to help me with my taxes
Date published: 2022-02-27
Rated 4 out of 5 by from TurboTax LIVE I've always enjoyed using the Turbo Tax, this is the first time I have used Turbo Tax LIVE, and after asking more then 3 questions, none in which were answered. The LIVE provided broad questions, nothing to support what I was actually asking.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6894
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Always Trying to Up Sell You I had stopped using TurboTax several years ago and I guess I needed to have a reminder of why, when I decided to use them this year. I am so tired of hearing FREE when unless you are in a small minority of tax filers, it is not free.
Date published: 2022-02-27
Rated 2 out of 5 by from Forced Upgrade Based on Dubious Explanation They forced me to upgrade to Live Premier, claiming it we because I needed to use Schedule D. However, prior years had included this Schedule so I suspect that they forced the upgrade just because my AGI had increased substantially from the prior year due to a stock sell.
Date published: 2022-02-27
Rated 4 out of 5 by from Always helpful and on point Best way to handle my taxes. Clear answers and tips
Date published: 2022-02-27
Rated 3 out of 5 by from Taxes will never be fun! Just have Uncle Sam send me a bill! Forget this paperwork.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax is great Easy step by step I use turbo tax every year filing my taxes.
Date published: 2022-02-27
Rated 5 out of 5 by from great went smooth, great help with what i had to do when i stated my own business
Date published: 2022-02-27
Rated 5 out of 5 by from Thanks I appreciate the simplicity and ease of use your program offers. I also appreciate not having to pay tax preparers for something you have helped me do for myself.
Date published: 2022-02-27
Rated 5 out of 5 by from Awesome Very easy to use I believe that I also got my max refund
Date published: 2022-02-27
Rated 5 out of 5 by from turbo tax was great turbo tax is always easy and guides me through all the steps and when i have a question they have live assistance to help me with my taxes
Date published: 2022-02-27
Rated 4 out of 5 by from TurboTax LIVE I've always enjoyed using the Turbo Tax, this is the first time I have used Turbo Tax LIVE, and after asking more then 3 questions, none in which were answered. The LIVE provided broad questions, nothing to support what I was actually asking.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6894