TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy! TurboTax made it very easy to file my return, too many things in life are full of red tape and very frustrating
Date published: 2021-04-28
Rated 4 out of 5 by from turbo tax is great I love turbo tax of course. They make it very simple. however, may be too simple sometimes - it took me a while to figure out my HSA deductions, and why it was that number. I had to take a deep dive into the IRS and figure out it was form 8889 that they were using to come up with that particular number. this was not apparent even in the "help" section.
Date published: 2021-04-28
Rated 5 out of 5 by from So easy to use I love that you're guided on every page with helpful info of what and why you should put something down
Date published: 2021-04-28
Rated 5 out of 5 by from TurboTax Filing. Easy to use step by step and explanations clear to understand.
Date published: 2021-04-28
Rated 5 out of 5 by from Love the Simplicity!!! It has always be an awesome experience using the Turbo Tax online services. It is very assuring and having peace of mind is everything!!!
Date published: 2021-04-28
Rated 4 out of 5 by from Estimated tax from last yr ignored Althoguh you know the est tax you calculated last year, you never asked that question whether I paid that in 4 instalments. You also have discouraging tone when I entered that manually. I use TurboTax for many years, sometime I use H&R. One lack of transparency is you do not show the calc details, the specific numbers step by step, of how you arrive at the final number. Calc details are not always easy to understand. Sometimes it is not all clear why you are asking certain questions.
Date published: 2021-04-28
Rated 5 out of 5 by from Turbotax is easy Love the way it pulls thru prior info and asks you questions
Date published: 2021-04-28
Rated 3 out of 5 by from Disappointing... I've been using TurboTax for years. This time, my whole tax experience was pretty bad, but the most confusing part was the State tax filing. For some crazy reason, I elected to obtain an actual C/D to help with my filing. I have no idea why I had to call a number for help. What the heck? And then, they sent you to a site that is not helpful at all !!! I will have to rethink the TurboTax (so called Deluxe) version in the future!!
Date published: 2021-04-28
Rated 5 out of 5 by from Turbotax is awesome! Very knowledgeable and responsive tax experts! Really helped make the whole process very easy and clear.
Date published: 2021-04-28
Rated 5 out of 5 by from Turbo Tax is Excelleny I have been uising TurboTax for over 20 years. It has always been easy to use and fille my taxes
Date published: 2021-04-28
All TurboTax® Offerings Reviews - Page 6894
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy! TurboTax made it very easy to file my return, too many things in life are full of red tape and very frustrating
Date published: 2021-04-28
Rated 4 out of 5 by from turbo tax is great I love turbo tax of course. They make it very simple. however, may be too simple sometimes - it took me a while to figure out my HSA deductions, and why it was that number. I had to take a deep dive into the IRS and figure out it was form 8889 that they were using to come up with that particular number. this was not apparent even in the "help" section.
Date published: 2021-04-28
Rated 5 out of 5 by from So easy to use I love that you're guided on every page with helpful info of what and why you should put something down
Date published: 2021-04-28
Rated 5 out of 5 by from TurboTax Filing. Easy to use step by step and explanations clear to understand.
Date published: 2021-04-28
Rated 5 out of 5 by from Love the Simplicity!!! It has always be an awesome experience using the Turbo Tax online services. It is very assuring and having peace of mind is everything!!!
Date published: 2021-04-28
Rated 4 out of 5 by from Estimated tax from last yr ignored Althoguh you know the est tax you calculated last year, you never asked that question whether I paid that in 4 instalments. You also have discouraging tone when I entered that manually. I use TurboTax for many years, sometime I use H&R. One lack of transparency is you do not show the calc details, the specific numbers step by step, of how you arrive at the final number. Calc details are not always easy to understand. Sometimes it is not all clear why you are asking certain questions.
Date published: 2021-04-28
Rated 5 out of 5 by from Turbotax is easy Love the way it pulls thru prior info and asks you questions
Date published: 2021-04-28
Rated 3 out of 5 by from Disappointing... I've been using TurboTax for years. This time, my whole tax experience was pretty bad, but the most confusing part was the State tax filing. For some crazy reason, I elected to obtain an actual C/D to help with my filing. I have no idea why I had to call a number for help. What the heck? And then, they sent you to a site that is not helpful at all !!! I will have to rethink the TurboTax (so called Deluxe) version in the future!!
Date published: 2021-04-28
Rated 5 out of 5 by from Turbotax is awesome! Very knowledgeable and responsive tax experts! Really helped make the whole process very easy and clear.
Date published: 2021-04-28
Rated 5 out of 5 by from Turbo Tax is Excelleny I have been uising TurboTax for over 20 years. It has always been easy to use and fille my taxes
Date published: 2021-04-28
All TurboTax® Offerings Reviews - Page 6894