TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Student
Rated 4 out of 5 by from Turbo tax is amazing Knowledgeable staff. Clear and easy to follow technically.
Date published: 2021-03-10
Rated 4 out of 5 by from No refunds for accidental duplicate downloads I have been using TurboTax for some years. I also run a self-made Excel spreadsheet in parallel to help understand better what and why. When the two agree, it gives me confidence. If not, I learn something in the reconciliation process. My regret: I purchased my copy to download from Amazon (as I have done previously), but accidentally downloaded a second copy through confusion with the Amazon purchasing UI. Neither Amazon nor TurboTax were helpful in securing a refund for my useless, unused copy. It was a costly mistake. So be careful with this process.
Date published: 2021-03-10
Rated 5 out of 5 by from Another tax year closes accurately... Once again, Turbotax has proven to be a great tool for quickly getting complex taxes done with accuracy. Turbo tax will remain our "old reliable" for years to come!
Date published: 2021-03-10
Rated 5 out of 5 by from 2020 Taxes Thanks for helping me understand the stimulus payment.
Date published: 2021-03-10
Rated 3 out of 5 by from Running in circles The user interface is easy until its not, I had no issue putting in information but when I went to e-file it gave me issues I couldn't solve unless I restarted.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax is simply amazing I have used turbo tax for 3 years and won’t ever use another method to file. I cannot believe how simple they make the process!!!
Date published: 2021-03-10
Rated 5 out of 5 by from Thorough!! Easy to peruse through the forms. Asks the right questions. Easy to manuever through the forms manually.
Date published: 2021-03-10
Rated 4 out of 5 by from CNA good fast and easy. Thank you for your time. Will do it again.
Date published: 2021-03-10
Rated 4 out of 5 by from I count on TurboTax Every Year I've used TurboTax for years, and I have been generally very pleased. This year I had a few glitches. I had a question and was not able to connect with a live expert. I wanted to sign up for TurboTax advantage, but had no prompt to enter my Intuit ID; the system wanted me to create a new account, instead, so I had to forego signing up.
Date published: 2021-03-10
Rated 5 out of 5 by from turbo tax they have great Customer support. I had contacted them a few times for help, and they made sure I knew what I was doing. They were very kind, understanding and patient.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 6872
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo tax is amazing Knowledgeable staff. Clear and easy to follow technically.
Date published: 2021-03-10
Rated 4 out of 5 by from No refunds for accidental duplicate downloads I have been using TurboTax for some years. I also run a self-made Excel spreadsheet in parallel to help understand better what and why. When the two agree, it gives me confidence. If not, I learn something in the reconciliation process. My regret: I purchased my copy to download from Amazon (as I have done previously), but accidentally downloaded a second copy through confusion with the Amazon purchasing UI. Neither Amazon nor TurboTax were helpful in securing a refund for my useless, unused copy. It was a costly mistake. So be careful with this process.
Date published: 2021-03-10
Rated 5 out of 5 by from Another tax year closes accurately... Once again, Turbotax has proven to be a great tool for quickly getting complex taxes done with accuracy. Turbo tax will remain our "old reliable" for years to come!
Date published: 2021-03-10
Rated 5 out of 5 by from 2020 Taxes Thanks for helping me understand the stimulus payment.
Date published: 2021-03-10
Rated 3 out of 5 by from Running in circles The user interface is easy until its not, I had no issue putting in information but when I went to e-file it gave me issues I couldn't solve unless I restarted.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax is simply amazing I have used turbo tax for 3 years and won’t ever use another method to file. I cannot believe how simple they make the process!!!
Date published: 2021-03-10
Rated 5 out of 5 by from Thorough!! Easy to peruse through the forms. Asks the right questions. Easy to manuever through the forms manually.
Date published: 2021-03-10
Rated 4 out of 5 by from CNA good fast and easy. Thank you for your time. Will do it again.
Date published: 2021-03-10
Rated 4 out of 5 by from I count on TurboTax Every Year I've used TurboTax for years, and I have been generally very pleased. This year I had a few glitches. I had a question and was not able to connect with a live expert. I wanted to sign up for TurboTax advantage, but had no prompt to enter my Intuit ID; the system wanted me to create a new account, instead, so I had to forego signing up.
Date published: 2021-03-10
Rated 5 out of 5 by from turbo tax they have great Customer support. I had contacted them a few times for help, and they made sure I knew what I was doing. They were very kind, understanding and patient.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 6872