TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Turbo Tax was frustrating to use this year. This has not been as easy as it has been in the past and is getting more expensive! I keep having issues logging in and got a rejection which sounds like an error on Turbo Tax’s end.
Date published: 2021-03-12
Rated 5 out of 5 by from SOO easy This was the best experience filing taxes - I was done so quickly and everything was super easy.
Date published: 2021-03-12
Rated 5 out of 5 by from Quick business returns This is probably the best year I have had using Turbo Tax. It appears to me that the company has gotten the right people building the software.
Date published: 2021-03-12
Rated 5 out of 5 by from Excellent free version Easy to use and understand, that why this is my seventh year using Turbo Tax!
Date published: 2021-03-12
Rated 3 out of 5 by from Efile costs good up as it gets closer to dead;line I have used Turbo Tax for over 30 years. I have noticed though, that as you get closer to deadline, the efile cost goes up. I filed my taxes before February and I paid $20 for state return. My fried filed on March 11, and paid $25 for the same state! Turbo Tax has been doing this for years and someone needs to call them out on this! It should be 1 price no matter how close to deadline you file! I think this is a horrible thing they are doing. Don't listen to the commercial, free, free, free, Only if you don't have state taxes! Maybe next year I will try a different company and see how their fees are!
Date published: 2021-03-12
Rated 5 out of 5 by from That Was Smooth It was Smooth sailing all the way through Simple and Easy, I recommend everyone use TT
Date published: 2021-03-12
Rated 4 out of 5 by from Tax Expert never called for schedule appointment I scheduled an appointment to discuss with a tax expert and the person never called me. After 30 minutes of waiting for the call, I decided to file my return.
Date published: 2021-03-12
Rated 5 out of 5 by from Easy! The website is so easy to use and explains everything every step of the way!
Date published: 2021-03-12
Rated 5 out of 5 by from My turbo tax expert is awesome My expert was just awesome. Her name is Nicole. She was extremely patient with me. We can use more people like that!!!!!
Date published: 2021-03-12
Rated 5 out of 5 by from TurboTax is awesome! TurboTax made filing my taxes easy! They kept me well informed about any problems that occurred.
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6728
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Turbo Tax was frustrating to use this year. This has not been as easy as it has been in the past and is getting more expensive! I keep having issues logging in and got a rejection which sounds like an error on Turbo Tax’s end.
Date published: 2021-03-12
Rated 5 out of 5 by from SOO easy This was the best experience filing taxes - I was done so quickly and everything was super easy.
Date published: 2021-03-12
Rated 5 out of 5 by from Quick business returns This is probably the best year I have had using Turbo Tax. It appears to me that the company has gotten the right people building the software.
Date published: 2021-03-12
Rated 5 out of 5 by from Excellent free version Easy to use and understand, that why this is my seventh year using Turbo Tax!
Date published: 2021-03-12
Rated 3 out of 5 by from Efile costs good up as it gets closer to dead;line I have used Turbo Tax for over 30 years. I have noticed though, that as you get closer to deadline, the efile cost goes up. I filed my taxes before February and I paid $20 for state return. My fried filed on March 11, and paid $25 for the same state! Turbo Tax has been doing this for years and someone needs to call them out on this! It should be 1 price no matter how close to deadline you file! I think this is a horrible thing they are doing. Don't listen to the commercial, free, free, free, Only if you don't have state taxes! Maybe next year I will try a different company and see how their fees are!
Date published: 2021-03-12
Rated 5 out of 5 by from That Was Smooth It was Smooth sailing all the way through Simple and Easy, I recommend everyone use TT
Date published: 2021-03-12
Rated 4 out of 5 by from Tax Expert never called for schedule appointment I scheduled an appointment to discuss with a tax expert and the person never called me. After 30 minutes of waiting for the call, I decided to file my return.
Date published: 2021-03-12
Rated 5 out of 5 by from Easy! The website is so easy to use and explains everything every step of the way!
Date published: 2021-03-12
Rated 5 out of 5 by from My turbo tax expert is awesome My expert was just awesome. Her name is Nicole. She was extremely patient with me. We can use more people like that!!!!!
Date published: 2021-03-12
Rated 5 out of 5 by from TurboTax is awesome! TurboTax made filing my taxes easy! They kept me well informed about any problems that occurred.
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 6728