TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is exceptional! TurboTax steps were seamless! Highly recommend it!
Date published: 2022-04-18
Rated 3 out of 5 by from quick and easy but could be more up to date Fast and quick for my business needs. The software could be more user friendly.
Date published: 2022-04-18
Rated 5 out of 5 by from Super Easy Really helpful and made my taxes pretty easy, but a forced review is super annoying. I can't move forward until I've written in this box.
Date published: 2022-04-18
Rated 1 out of 5 by from Filed taxes months ago, but never went through I filed my taxes months ago and even paid for it only for me to get an email close to the last day telling me that my taxes were never filed and now my refund looks smaller than what I remember. We shouldn't pay for this service if it's not going to be sent through in a timely manner.
Date published: 2022-04-18
Rated 4 out of 5 by from turbo tax is relevant It makes things a lot easier. if you need help they are available to help which makes it convenient
Date published: 2022-04-18
Rated 3 out of 5 by from Glitch with turbotax turbotax for donation to private school with married filing separately is wrong again! it only returned the amount for 323 and did not return for the amount for 348! last year it was right. Please advise how I get the $610 back. Thanks!
Date published: 2022-04-18
Rated 4 out of 5 by from Happy customer! Easy to use, have been a customer for over 8 yrs. No issues to speak of.
Date published: 2022-04-18
Rated 5 out of 5 by from 2022 Tax Season First time where I have had to pay back....I was terrified I thought it would be a bad experience but NOPE!! turbotax walked me thru it, and i am confident it will all work out
Date published: 2022-04-18
Rated 4 out of 5 by from TT is helpful It is sort of easy to download if you know how to do application downloads. Helps to have a knowledgeable friend or family member around when getting going. Can't understand why it doesn't load from CD. The stepwise approach is simple. Didn't understand why it was trying to force me to enter child support type questions (I don't have any kids). I guess I skipped something somewhere. Eventually I redid that whole section and it went away.
Date published: 2022-04-18
Rated 5 out of 5 by from user friendly made my tax filing simple and easy to follow and way less stressful to file
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 6728
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is exceptional! TurboTax steps were seamless! Highly recommend it!
Date published: 2022-04-18
Rated 3 out of 5 by from quick and easy but could be more up to date Fast and quick for my business needs. The software could be more user friendly.
Date published: 2022-04-18
Rated 5 out of 5 by from Super Easy Really helpful and made my taxes pretty easy, but a forced review is super annoying. I can't move forward until I've written in this box.
Date published: 2022-04-18
Rated 1 out of 5 by from Filed taxes months ago, but never went through I filed my taxes months ago and even paid for it only for me to get an email close to the last day telling me that my taxes were never filed and now my refund looks smaller than what I remember. We shouldn't pay for this service if it's not going to be sent through in a timely manner.
Date published: 2022-04-18
Rated 4 out of 5 by from turbo tax is relevant It makes things a lot easier. if you need help they are available to help which makes it convenient
Date published: 2022-04-18
Rated 3 out of 5 by from Glitch with turbotax turbotax for donation to private school with married filing separately is wrong again! it only returned the amount for 323 and did not return for the amount for 348! last year it was right. Please advise how I get the $610 back. Thanks!
Date published: 2022-04-18
Rated 4 out of 5 by from Happy customer! Easy to use, have been a customer for over 8 yrs. No issues to speak of.
Date published: 2022-04-18
Rated 5 out of 5 by from 2022 Tax Season First time where I have had to pay back....I was terrified I thought it would be a bad experience but NOPE!! turbotax walked me thru it, and i am confident it will all work out
Date published: 2022-04-18
Rated 4 out of 5 by from TT is helpful It is sort of easy to download if you know how to do application downloads. Helps to have a knowledgeable friend or family member around when getting going. Can't understand why it doesn't load from CD. The stepwise approach is simple. Didn't understand why it was trying to force me to enter child support type questions (I don't have any kids). I guess I skipped something somewhere. Eventually I redid that whole section and it went away.
Date published: 2022-04-18
Rated 5 out of 5 by from user friendly made my tax filing simple and easy to follow and way less stressful to file
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 6728