TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TURBO TAX IS GOOD This is the first time I have ever used turbo tax, my son told me to use it because he uses it as well, so far I like it Thank you
Date published: 2021-04-09
Rated 2 out of 5 by from is not free not as simple as you make it sound and not free free free like it says on tv
Date published: 2021-04-09
Rated 4 out of 5 by from Pretty easy to use first time For a first-time user, all went very well, only had to answer questions asked. Only hang-up was in finding how to do depreciation on a basement apartment in my home that I rented out mid-2018. Once that was resolved (no big deal) the rest went very smoothly. Will definitely use TurboTax from now on!
Date published: 2021-04-09
Rated 5 out of 5 by from great is all good very good sefvice and easy 2 navigate..
Date published: 2021-04-09
Rated 5 out of 5 by from VERY HELPFUL, AWESOME They were all very helpful for using turbo tax and nice.
Date published: 2021-04-09
Rated 5 out of 5 by from Even Gen Z can do their own taxes Taxes can seem really scary to anyone 25 and under, but TurboTax made it really simple to file both federal and state taxes. They guide you through every step and you don't leave feeling like you missed something. I would recommend their service to all my college aged, and older, friends.
Date published: 2021-04-09
Rated 5 out of 5 by from Always easier than I expect I put off doing my taxes every year, but Turbo Tax makes it so much easier.
Date published: 2021-04-09
Rated 5 out of 5 by from Another Year of TurboTax Followed step by step instructions with no issues or questions
Date published: 2021-04-09
Rated 4 out of 5 by from Still really good, but ... Been using the program for 20 years. Overall it continues to be is quite good, and addresses most issues well. However, there is continues to need to be a place where a user/taxpayer statement can be included as part of the return. 2020 was a difficult year, and there is not sufficient assistance relating to Net Operating Losses. And the search function is not adequately user friendly and not sufficiently broad.
Date published: 2021-04-09
Rated 5 out of 5 by from Taxes are Done! Very Easy to file, no problems, just followed the prompts.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 6673
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX IS GOOD This is the first time I have ever used turbo tax, my son told me to use it because he uses it as well, so far I like it Thank you
Date published: 2021-04-09
Rated 2 out of 5 by from is not free not as simple as you make it sound and not free free free like it says on tv
Date published: 2021-04-09
Rated 4 out of 5 by from Pretty easy to use first time For a first-time user, all went very well, only had to answer questions asked. Only hang-up was in finding how to do depreciation on a basement apartment in my home that I rented out mid-2018. Once that was resolved (no big deal) the rest went very smoothly. Will definitely use TurboTax from now on!
Date published: 2021-04-09
Rated 5 out of 5 by from great is all good very good sefvice and easy 2 navigate..
Date published: 2021-04-09
Rated 5 out of 5 by from VERY HELPFUL, AWESOME They were all very helpful for using turbo tax and nice.
Date published: 2021-04-09
Rated 5 out of 5 by from Even Gen Z can do their own taxes Taxes can seem really scary to anyone 25 and under, but TurboTax made it really simple to file both federal and state taxes. They guide you through every step and you don't leave feeling like you missed something. I would recommend their service to all my college aged, and older, friends.
Date published: 2021-04-09
Rated 5 out of 5 by from Always easier than I expect I put off doing my taxes every year, but Turbo Tax makes it so much easier.
Date published: 2021-04-09
Rated 5 out of 5 by from Another Year of TurboTax Followed step by step instructions with no issues or questions
Date published: 2021-04-09
Rated 4 out of 5 by from Still really good, but ... Been using the program for 20 years. Overall it continues to be is quite good, and addresses most issues well. However, there is continues to need to be a place where a user/taxpayer statement can be included as part of the return. 2020 was a difficult year, and there is not sufficient assistance relating to Net Operating Losses. And the search function is not adequately user friendly and not sufficiently broad.
Date published: 2021-04-09
Rated 5 out of 5 by from Taxes are Done! Very Easy to file, no problems, just followed the prompts.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 6673