TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Overpriced Felt that I did not get enough bang for the amount of money that was charged.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax Expert was awesome He worked through the taxes knowing that it was my first time with this complication and was patient to the end,
Date published: 2022-04-11
Rated 5 out of 5 by from most complicated return ever ...and I got it done in a few hours with TurboTax Premier. Big refund too!
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax Assistance Patricia was fantastic! She explained in great detail how turbo tax computed my taxable income. I had questions and concerns if I had made the correct entrees. Patricia walked me through the process to insure I did everything correctly. Patricia is a true professional, I am now confident that my tax return is 100% accurate. I found this years software to be more complicated, so having experts available is a big plus.
Date published: 2022-04-11
Rated 5 out of 5 by from simple, easy, stress-free I felt guided, supported and hand-held through the whole thing. Thank you.
Date published: 2022-04-11
Rated 5 out of 5 by from Wouldn't use anything else! Turbo Tax is so easy to use. It asks the questions that need to be asked and always finds more tax breaks than I know to get.
Date published: 2022-04-11
Rated 5 out of 5 by from Good job Good job no problem and was done in 50 minute great job
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is so easy to use! I love how Turbo Tax walks you through your tax documents and remembers your info from year to year to make filing easier.
Date published: 2022-04-11
Rated 1 out of 5 by from A let down I used turbotax last year and had no problems and had a great experience. This year, when filing my 2021 taxes, Turbotax made people who received unemployment pay for their non-free version. Because of this, I also has to pay for my state taxes. Why? If state is free in the free version and I received unemployment from the gov/federal, why should i pay an extra FIFTY dollars to file my state taxes? And why should I pay at all when last year was free? Charging people who received UNEMPLOYMENT to file? Are you kidding me? Turbotax thinks it's doing the people a favor but clearly not.
Date published: 2022-04-11
Rated 5 out of 5 by from Great and Helpful Really help since this is my first time as self employee and so easy to work
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 6673
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Overpriced Felt that I did not get enough bang for the amount of money that was charged.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax Expert was awesome He worked through the taxes knowing that it was my first time with this complication and was patient to the end,
Date published: 2022-04-11
Rated 5 out of 5 by from most complicated return ever ...and I got it done in a few hours with TurboTax Premier. Big refund too!
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax Assistance Patricia was fantastic! She explained in great detail how turbo tax computed my taxable income. I had questions and concerns if I had made the correct entrees. Patricia walked me through the process to insure I did everything correctly. Patricia is a true professional, I am now confident that my tax return is 100% accurate. I found this years software to be more complicated, so having experts available is a big plus.
Date published: 2022-04-11
Rated 5 out of 5 by from simple, easy, stress-free I felt guided, supported and hand-held through the whole thing. Thank you.
Date published: 2022-04-11
Rated 5 out of 5 by from Wouldn't use anything else! Turbo Tax is so easy to use. It asks the questions that need to be asked and always finds more tax breaks than I know to get.
Date published: 2022-04-11
Rated 5 out of 5 by from Good job Good job no problem and was done in 50 minute great job
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is so easy to use! I love how Turbo Tax walks you through your tax documents and remembers your info from year to year to make filing easier.
Date published: 2022-04-11
Rated 1 out of 5 by from A let down I used turbotax last year and had no problems and had a great experience. This year, when filing my 2021 taxes, Turbotax made people who received unemployment pay for their non-free version. Because of this, I also has to pay for my state taxes. Why? If state is free in the free version and I received unemployment from the gov/federal, why should i pay an extra FIFTY dollars to file my state taxes? And why should I pay at all when last year was free? Charging people who received UNEMPLOYMENT to file? Are you kidding me? Turbotax thinks it's doing the people a favor but clearly not.
Date published: 2022-04-11
Rated 5 out of 5 by from Great and Helpful Really help since this is my first time as self employee and so easy to work
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 6673