TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love Turbo Tax is easy to use and fast I love how easy it was too use but i had a little help with my taxes they help me with my issue i had.
Date published: 2021-03-24
Rated 4 out of 5 by from Saved me time, sometimes slower response time. I felt confident in my tax accountant's ability to calculate my return and file accurately. They were friendly and helpful and having them do it definitely saved me time. I would recommend it to others. Knowing that the response time can be delayed between messages sometimes over a day is something that could be improved but otherwise really great service!
Date published: 2021-03-24
Rated 5 out of 5 by from Just the best The forms were very easy to fill out. I did my taxes in 15 minutes. I will always use turbo tax.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is best of all !! Thank you for the opportunity of correcting the error on our return. You are the best !!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo tax representative Ann was great Our tax representative Ann was great. She assisted us from beginning to end gave us the information we needed and showed us the scenarios before and after. We were able to get it done quickly. Ann also answered our questions.
Date published: 2021-03-24
Rated 3 out of 5 by from Took way too long! I completed my taxes and wanted to have my taxes reviewed by a tax expert, but the wait was two weeks. I decided to have a tax expert DO my taxes (so much to of the work was done). It took over one month to actually get my taxes filed from the time I decided to switch services. While I feel the taxes were done properly, it was not prompt. I will not use this service again. I wall pay a bit more with the local accountant.
Date published: 2021-03-24
Rated 3 out of 5 by from Turbo tax is expensive but worth it. I had a great tax expert and he help me with all my issues including technical issues
Date published: 2021-03-24
Rated 5 out of 5 by from Love this product!! TurboTax is great!! I was recommended over 10 yrs ago by a friend to use TurboTax, and have been using them and very happy with the services provided. The folks I have spoken too are friendly and helpful. And it's so easy as you get step by step instructions!!
Date published: 2021-03-24
Rated 5 out of 5 by from Easiest thing ever! TurboTax made doing my taxes so easy. They have so many helpful explanations and resources.
Date published: 2021-03-24
Rated 5 out of 5 by from Taxes Made Simple I had used Turbo Tax software successfully for three years, but this year I couldn't get my disc to work properly. In frustration, I turned to one of your experts (Paula D.). She asked a few questions; I faxed her the necessary documents and we were done.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 6636
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love Turbo Tax is easy to use and fast I love how easy it was too use but i had a little help with my taxes they help me with my issue i had.
Date published: 2021-03-24
Rated 4 out of 5 by from Saved me time, sometimes slower response time. I felt confident in my tax accountant's ability to calculate my return and file accurately. They were friendly and helpful and having them do it definitely saved me time. I would recommend it to others. Knowing that the response time can be delayed between messages sometimes over a day is something that could be improved but otherwise really great service!
Date published: 2021-03-24
Rated 5 out of 5 by from Just the best The forms were very easy to fill out. I did my taxes in 15 minutes. I will always use turbo tax.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is best of all !! Thank you for the opportunity of correcting the error on our return. You are the best !!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo tax representative Ann was great Our tax representative Ann was great. She assisted us from beginning to end gave us the information we needed and showed us the scenarios before and after. We were able to get it done quickly. Ann also answered our questions.
Date published: 2021-03-24
Rated 3 out of 5 by from Took way too long! I completed my taxes and wanted to have my taxes reviewed by a tax expert, but the wait was two weeks. I decided to have a tax expert DO my taxes (so much to of the work was done). It took over one month to actually get my taxes filed from the time I decided to switch services. While I feel the taxes were done properly, it was not prompt. I will not use this service again. I wall pay a bit more with the local accountant.
Date published: 2021-03-24
Rated 3 out of 5 by from Turbo tax is expensive but worth it. I had a great tax expert and he help me with all my issues including technical issues
Date published: 2021-03-24
Rated 5 out of 5 by from Love this product!! TurboTax is great!! I was recommended over 10 yrs ago by a friend to use TurboTax, and have been using them and very happy with the services provided. The folks I have spoken too are friendly and helpful. And it's so easy as you get step by step instructions!!
Date published: 2021-03-24
Rated 5 out of 5 by from Easiest thing ever! TurboTax made doing my taxes so easy. They have so many helpful explanations and resources.
Date published: 2021-03-24
Rated 5 out of 5 by from Taxes Made Simple I had used Turbo Tax software successfully for three years, but this year I couldn't get my disc to work properly. In frustration, I turned to one of your experts (Paula D.). She asked a few questions; I faxed her the necessary documents and we were done.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 6636