TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Super easy to use Easy to use, step by step instruction ... will use and recommend to everyone
Date published: 2021-04-09
Rated 5 out of 5 by from Simple, easy, should have done it a long time ago What can I say? We've used private tax services for years. Turbo Tax made it simple, easy, a cost-effective. Should've made the switch years ago!
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax is great Great. This was really great. I thought it was awesome.
Date published: 2021-04-09
Rated 5 out of 5 by from The Big TT I have been using Turbo Tax for eight years and greatly appreciate how easy it is to use,
Date published: 2021-04-09
Rated 5 out of 5 by from no problem I had no problems with using turbotax. I will use turbo tax again next year
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax works great. Been using Turbo Tax for many years. Never been disappointed with the results. Have used the Live Chat feature, which is good help.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax Turbo Tax is a Great Way to do your taxes if you're not a person that's a professional. It finds all the issues that might be overseen. It is just GREAT!
Date published: 2021-04-09
Rated 5 out of 5 by from Cant Beat the Cost - FREE! all I have is a singular W2, it took me 5 minutes to complete and file my taxes
Date published: 2021-04-09
Rated 3 out of 5 by from something new next year Not sure why we need last year's to file this year's. Also, why can I not ask for direct deposit with a paper file and I can do that when an accountant files with paper?
Date published: 2021-04-09
Rated 2 out of 5 by from TurboTax Could be Better I have used Turbo Tax for years. This year was horrible. the system kept trying to upgrade after I declined. Somehow I ended up on Turbo Tax Deluxe with was completely unnecessary for me. I searched to find a way to downgrade back to free and the option wasn't there. I ended up having to clear all my data to start over which was a waste of the times I had used the first round. It seems the system is just trying to get customers to pay for unless services. There should be a downgrade option.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 6131
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super easy to use Easy to use, step by step instruction ... will use and recommend to everyone
Date published: 2021-04-09
Rated 5 out of 5 by from Simple, easy, should have done it a long time ago What can I say? We've used private tax services for years. Turbo Tax made it simple, easy, a cost-effective. Should've made the switch years ago!
Date published: 2021-04-09
Rated 5 out of 5 by from TurboTax is great Great. This was really great. I thought it was awesome.
Date published: 2021-04-09
Rated 5 out of 5 by from The Big TT I have been using Turbo Tax for eight years and greatly appreciate how easy it is to use,
Date published: 2021-04-09
Rated 5 out of 5 by from no problem I had no problems with using turbotax. I will use turbo tax again next year
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax works great. Been using Turbo Tax for many years. Never been disappointed with the results. Have used the Live Chat feature, which is good help.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax Turbo Tax is a Great Way to do your taxes if you're not a person that's a professional. It finds all the issues that might be overseen. It is just GREAT!
Date published: 2021-04-09
Rated 5 out of 5 by from Cant Beat the Cost - FREE! all I have is a singular W2, it took me 5 minutes to complete and file my taxes
Date published: 2021-04-09
Rated 3 out of 5 by from something new next year Not sure why we need last year's to file this year's. Also, why can I not ask for direct deposit with a paper file and I can do that when an accountant files with paper?
Date published: 2021-04-09
Rated 2 out of 5 by from TurboTax Could be Better I have used Turbo Tax for years. This year was horrible. the system kept trying to upgrade after I declined. Somehow I ended up on Turbo Tax Deluxe with was completely unnecessary for me. I searched to find a way to downgrade back to free and the option wasn't there. I ended up having to clear all my data to start over which was a waste of the times I had used the first round. It seems the system is just trying to get customers to pay for unless services. There should be a downgrade option.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 6131