TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is awesome My first time using Turbo Tax and I found it to be step by step easy to follow.
Date published: 2021-03-17
Rated 5 out of 5 by from Friendly user Got a call back pretty quick and CPA helped to solve my problem.
Date published: 2021-03-17
Rated 5 out of 5 by from Very good service! This is the first time I tried to do my taxes online. I was a bit hesitant, but all worked out OK! Very satisfied!
Date published: 2021-03-17
Rated 5 out of 5 by from I love the free version of Turbo Tax The program is easy to use and very thorough. I feel confident that it was done accurately
Date published: 2021-03-17
Rated 5 out of 5 by from Tax Time with little pain Premium saves me hours. will use it next year, Again !
Date published: 2021-03-17
Rated 5 out of 5 by from TurboTax is great! I have always used TurboTax since I started doing my own. Always easy to use. Will only use this for my tax filing!
Date published: 2021-03-17
Rated 4 out of 5 by from yay way to go................................................
Date published: 2021-03-17
Rated 5 out of 5 by from Super Special! The only reason I didn't give it six stars is because it didn't read my mind. That and there are only five stars.
Date published: 2021-03-17
Rated 4 out of 5 by from TurboTax is Very, Very Good I've been using TurboTax almost since its inception. Every year has been an improvement, with few exceptions. I had issues with this year's product, however, concerning the treatment of "Foreign Tax Paid"-I became so frustrated and confused that I dropped the whole thing and decided to just pay tax on the amount, which was only $51.00 and not worth the angst. You have some work to do to make that section livable for the average taxpayer. It's just too complicated, and the terminology is unfamiliar.
Date published: 2021-03-17
Rated 2 out of 5 by from Bugs issues and upgrades required all the time Because I had to file a 1099, I had to upgrade to the self-employed version which cost $120 which I was totally fine with. Then I had an issue with my schedule c section and when tried to contact a live agent, required an upgrade to $200 (and extra $80 for some assistance.) I looked around online to see how to fix it and apparently it's a bug in their system that they still haven't fixed?? Also when I got to the checkout, they were charging me an additional $40 to pay using my tax return which I thought was ridiculous!
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 5989
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is awesome My first time using Turbo Tax and I found it to be step by step easy to follow.
Date published: 2021-03-17
Rated 5 out of 5 by from Friendly user Got a call back pretty quick and CPA helped to solve my problem.
Date published: 2021-03-17
Rated 5 out of 5 by from Very good service! This is the first time I tried to do my taxes online. I was a bit hesitant, but all worked out OK! Very satisfied!
Date published: 2021-03-17
Rated 5 out of 5 by from I love the free version of Turbo Tax The program is easy to use and very thorough. I feel confident that it was done accurately
Date published: 2021-03-17
Rated 5 out of 5 by from Tax Time with little pain Premium saves me hours. will use it next year, Again !
Date published: 2021-03-17
Rated 5 out of 5 by from TurboTax is great! I have always used TurboTax since I started doing my own. Always easy to use. Will only use this for my tax filing!
Date published: 2021-03-17
Rated 4 out of 5 by from yay way to go................................................
Date published: 2021-03-17
Rated 5 out of 5 by from Super Special! The only reason I didn't give it six stars is because it didn't read my mind. That and there are only five stars.
Date published: 2021-03-17
Rated 4 out of 5 by from TurboTax is Very, Very Good I've been using TurboTax almost since its inception. Every year has been an improvement, with few exceptions. I had issues with this year's product, however, concerning the treatment of "Foreign Tax Paid"-I became so frustrated and confused that I dropped the whole thing and decided to just pay tax on the amount, which was only $51.00 and not worth the angst. You have some work to do to make that section livable for the average taxpayer. It's just too complicated, and the terminology is unfamiliar.
Date published: 2021-03-17
Rated 2 out of 5 by from Bugs issues and upgrades required all the time Because I had to file a 1099, I had to upgrade to the self-employed version which cost $120 which I was totally fine with. Then I had an issue with my schedule c section and when tried to contact a live agent, required an upgrade to $200 (and extra $80 for some assistance.) I looked around online to see how to fix it and apparently it's a bug in their system that they still haven't fixed?? Also when I got to the checkout, they were charging me an additional $40 to pay using my tax return which I thought was ridiculous!
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 5989