TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simplified, just like I like it I'm grateful for the prompts. The process is really idiot-proof. I find that there's some redundancy, but that just gives me more chances to get it right. You can't be too careful when dealing with the IRS.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo tax help me a lot made doing my taxes easy t The lady was very nice and help me with all my questions I’m so sorry I forgot her name
Date published: 2023-03-23
Rated 5 out of 5 by from Turbotax is gret I have been with Turbotax for several years now. Very easy and helpful.
Date published: 2023-03-23
Rated 5 out of 5 by from Great! Great experience! User friendly! Easy instructions! Recommended!
Date published: 2023-03-23
Rated 5 out of 5 by from Rock n Roll Easy to use, quick filing. Would recommend to all my friends
Date published: 2023-03-23
Rated 5 out of 5 by from The greatest thing since the telephone!!! Just wonderfully easy, and accurate , thanks Turbo tax!!
Date published: 2023-03-23
Rated 5 out of 5 by from great was an amazing east experience, did not have the headache i thought i would.
Date published: 2023-03-23
Rated 5 out of 5 by from easy to use and gives peace of mind I have used Turbo tax for 5 years because of the ease of the process. It is also helpful to be able to view previous returns online at any time.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax is so helpful Turbo Tax is great! It is so easy to navigate! I plan on using it again next year!
Date published: 2023-03-23
Rated 3 out of 5 by from Not as simple as they would have you believe! I have used TurboTax for a long time - probably 15+ years. Mostly it works fine, but there always a couple extra questions at the time of review that I do not understand. I look everywhere for answers and end up guessing at the answer. These things should be asked DURING the program, not when it is being checked. Also, I was under the impression it would autosave. NO! You must manually save the data. I entered almost all my data only to try to log onto ItsDeductible and the computer froze asking for the keychain password. I had to force close TurboTax and nothing had been saved. The program should prompt to save it right after entering name and address then every 30 minutes it should autosave. Seems a simple thing to add to the program.
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5982
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simplified, just like I like it I'm grateful for the prompts. The process is really idiot-proof. I find that there's some redundancy, but that just gives me more chances to get it right. You can't be too careful when dealing with the IRS.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo tax help me a lot made doing my taxes easy t The lady was very nice and help me with all my questions I’m so sorry I forgot her name
Date published: 2023-03-23
Rated 5 out of 5 by from Turbotax is gret I have been with Turbotax for several years now. Very easy and helpful.
Date published: 2023-03-23
Rated 5 out of 5 by from Great! Great experience! User friendly! Easy instructions! Recommended!
Date published: 2023-03-23
Rated 5 out of 5 by from Rock n Roll Easy to use, quick filing. Would recommend to all my friends
Date published: 2023-03-23
Rated 5 out of 5 by from The greatest thing since the telephone!!! Just wonderfully easy, and accurate , thanks Turbo tax!!
Date published: 2023-03-23
Rated 5 out of 5 by from great was an amazing east experience, did not have the headache i thought i would.
Date published: 2023-03-23
Rated 5 out of 5 by from easy to use and gives peace of mind I have used Turbo tax for 5 years because of the ease of the process. It is also helpful to be able to view previous returns online at any time.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax is so helpful Turbo Tax is great! It is so easy to navigate! I plan on using it again next year!
Date published: 2023-03-23
Rated 3 out of 5 by from Not as simple as they would have you believe! I have used TurboTax for a long time - probably 15+ years. Mostly it works fine, but there always a couple extra questions at the time of review that I do not understand. I look everywhere for answers and end up guessing at the answer. These things should be asked DURING the program, not when it is being checked. Also, I was under the impression it would autosave. NO! You must manually save the data. I entered almost all my data only to try to log onto ItsDeductible and the computer froze asking for the keychain password. I had to force close TurboTax and nothing had been saved. The program should prompt to save it right after entering name and address then every 30 minutes it should autosave. Seems a simple thing to add to the program.
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5982