TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Awesome Very easy to use. Was able to complete the tax forms quickly.
Date published: 2021-03-17
Rated 5 out of 5 by from Free is Good! I've had some issues with Turbo Tax but so far all issues have been resolved one way or the other.
Date published: 2021-03-17
Rated 4 out of 5 by from awesome great job turbo tax thanks for the help. i appreciate it.
Date published: 2021-03-17
Rated 4 out of 5 by from Turbotax Is excellent! Everything was great with the software, but it "hung-up" right when I was submitting my return! I called support and was on hold for not too long, but it seemed that someone picked up the call, but they weren't really there?
Date published: 2021-03-17
Rated 5 out of 5 by from TURBOTAX IS THE BEST! TURBOTAX IS QUICK AND EASY. THEY WALK YOU THROUGH STEP BY STEP TO MAKE SURE YOUR GET YOUR BIGGEST REFUND POSSIBLE. DEFINITLEY RECOMMEND IT TO ALL MY FRIENDS AND FAMILY.
Date published: 2021-03-17
Rated 5 out of 5 by from Live Help was Awesome! I used the premier version because of extra circumstances this year. I had to file 2 different state forms which were rather confusing. I was able to connect with a live tax expert who reviewed my forms, answered my questions, and was extremely helpful. I felt confident filing when our session was done.
Date published: 2021-03-17
Rated 5 out of 5 by from amazing service and support filing was a breeze even though i had state taxes as well.
Date published: 2021-03-17
Rated 2 out of 5 by from Much more difficult than past versions Even for a simple return, which should be free, the software is more difficult than prior versions. We went to a tax professional for one year, and getting back into TurboTax was not easy - rather than recognizing the gap, it populated with incorrect information. It is full of up-sell suggestions, which are very annoying and cause consternation.....what if you really need to spend more money on an upgraded version? Not likely, but it feel pretty pushy.
Date published: 2021-03-17
Rated 5 out of 5 by from TurboTax was great Easy to use. Fast and effective without shortcuts or ambiguity in regards to the filing process.
Date published: 2021-03-17
Rated 4 out of 5 by from Good Very user friendly and simple to use, was able to get through tax input with little trouble.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 5982
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome Very easy to use. Was able to complete the tax forms quickly.
Date published: 2021-03-17
Rated 5 out of 5 by from Free is Good! I've had some issues with Turbo Tax but so far all issues have been resolved one way or the other.
Date published: 2021-03-17
Rated 4 out of 5 by from awesome great job turbo tax thanks for the help. i appreciate it.
Date published: 2021-03-17
Rated 4 out of 5 by from Turbotax Is excellent! Everything was great with the software, but it "hung-up" right when I was submitting my return! I called support and was on hold for not too long, but it seemed that someone picked up the call, but they weren't really there?
Date published: 2021-03-17
Rated 5 out of 5 by from TURBOTAX IS THE BEST! TURBOTAX IS QUICK AND EASY. THEY WALK YOU THROUGH STEP BY STEP TO MAKE SURE YOUR GET YOUR BIGGEST REFUND POSSIBLE. DEFINITLEY RECOMMEND IT TO ALL MY FRIENDS AND FAMILY.
Date published: 2021-03-17
Rated 5 out of 5 by from Live Help was Awesome! I used the premier version because of extra circumstances this year. I had to file 2 different state forms which were rather confusing. I was able to connect with a live tax expert who reviewed my forms, answered my questions, and was extremely helpful. I felt confident filing when our session was done.
Date published: 2021-03-17
Rated 5 out of 5 by from amazing service and support filing was a breeze even though i had state taxes as well.
Date published: 2021-03-17
Rated 2 out of 5 by from Much more difficult than past versions Even for a simple return, which should be free, the software is more difficult than prior versions. We went to a tax professional for one year, and getting back into TurboTax was not easy - rather than recognizing the gap, it populated with incorrect information. It is full of up-sell suggestions, which are very annoying and cause consternation.....what if you really need to spend more money on an upgraded version? Not likely, but it feel pretty pushy.
Date published: 2021-03-17
Rated 5 out of 5 by from TurboTax was great Easy to use. Fast and effective without shortcuts or ambiguity in regards to the filing process.
Date published: 2021-03-17
Rated 4 out of 5 by from Good Very user friendly and simple to use, was able to get through tax input with little trouble.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 5982