TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Griff's It was very fast and easy to use. I really like how TurboTax automatically uploads your tax documents.
Date published: 2021-04-10
Rated 4 out of 5 by from Turbo Tax is just following the program. The review part (yellow pop up page) of the program is very confusing. If you put in the wrong information it is almost impossible to change what you typed in. I probably made 10 mistakes trying to correct things in the review. I have two Master degrees. So I am not stupid. It probably took me 8 hours to make corrections.
Date published: 2021-04-10
Rated 5 out of 5 by from Very easy!! loved how easy it was to use.will use it again next year
Date published: 2021-04-10
Rated 5 out of 5 by from turbo tax is awesome fast, very efficient. i will definitely recommend this company to my family and friends.
Date published: 2021-04-10
Rated 5 out of 5 by from Great Turbo Tax Experts (total of 3) where knowledgeable, polite, and very helpful.
Date published: 2021-04-10
Rated 5 out of 5 by from Gold standard! Easy to work with. Like guarantee. Has everything covered. Price is reasonable. Only improvement would be to add one state efile in package price.
Date published: 2021-04-10
Rated 5 out of 5 by from Very easy to follow This was the first year for using any outside firm. Overall it was a good experience a good experience even through challenging at times. The input of material was surprisingly smooth enough questions without too many. I actually tried another program and became it became trying so many questions that seemed unnecessary. So a friend suggested Turbo Tax. I will be there next year. I was guided at least three times by different Turbo personnel. All of them were very professional and patient I was manually doing the same return. At the end I was off $703. Spend days trying to identify what I was missing. I agreed with all areas except the tax computation. After I saw the return, the difference was one item, Form 8960. I was somewhat familiar but I thought it only included returns with income over #1 million...Guess I have to review that area again. During this process, each helper was professional and patient. Thanks to everyone who helped. Barbara (Became 88 yesterday) Better turn is off ....
Date published: 2021-04-10
Rated 5 out of 5 by from Turbotax is so easy! i had more things to put in my taxes this year. Turbotax made it easy!!
Date published: 2021-04-10
Rated 2 out of 5 by from Switching between turbotax online and Amazon versn Switching between the Amazon software and online version (2019 data download to 2020 software), was not easy. 2019 worksheets were not available. Even though state was included on Amazon product, $25 was charged before submitting online for state filing.
Date published: 2021-04-10
Rated 5 out of 5 by from Easy to use and covers every situation Very easy to use. Step by step walkthrough takes you through every phase of the process. Turbo Tax even had us delay sending our return until the latest changes were made by the IRS. Would recommend to anyone.
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 5858
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Griff's It was very fast and easy to use. I really like how TurboTax automatically uploads your tax documents.
Date published: 2021-04-10
Rated 4 out of 5 by from Turbo Tax is just following the program. The review part (yellow pop up page) of the program is very confusing. If you put in the wrong information it is almost impossible to change what you typed in. I probably made 10 mistakes trying to correct things in the review. I have two Master degrees. So I am not stupid. It probably took me 8 hours to make corrections.
Date published: 2021-04-10
Rated 5 out of 5 by from Very easy!! loved how easy it was to use.will use it again next year
Date published: 2021-04-10
Rated 5 out of 5 by from turbo tax is awesome fast, very efficient. i will definitely recommend this company to my family and friends.
Date published: 2021-04-10
Rated 5 out of 5 by from Great Turbo Tax Experts (total of 3) where knowledgeable, polite, and very helpful.
Date published: 2021-04-10
Rated 5 out of 5 by from Gold standard! Easy to work with. Like guarantee. Has everything covered. Price is reasonable. Only improvement would be to add one state efile in package price.
Date published: 2021-04-10
Rated 5 out of 5 by from Very easy to follow This was the first year for using any outside firm. Overall it was a good experience a good experience even through challenging at times. The input of material was surprisingly smooth enough questions without too many. I actually tried another program and became it became trying so many questions that seemed unnecessary. So a friend suggested Turbo Tax. I will be there next year. I was guided at least three times by different Turbo personnel. All of them were very professional and patient I was manually doing the same return. At the end I was off $703. Spend days trying to identify what I was missing. I agreed with all areas except the tax computation. After I saw the return, the difference was one item, Form 8960. I was somewhat familiar but I thought it only included returns with income over #1 million...Guess I have to review that area again. During this process, each helper was professional and patient. Thanks to everyone who helped. Barbara (Became 88 yesterday) Better turn is off ....
Date published: 2021-04-10
Rated 5 out of 5 by from Turbotax is so easy! i had more things to put in my taxes this year. Turbotax made it easy!!
Date published: 2021-04-10
Rated 2 out of 5 by from Switching between turbotax online and Amazon versn Switching between the Amazon software and online version (2019 data download to 2020 software), was not easy. 2019 worksheets were not available. Even though state was included on Amazon product, $25 was charged before submitting online for state filing.
Date published: 2021-04-10
Rated 5 out of 5 by from Easy to use and covers every situation Very easy to use. Step by step walkthrough takes you through every phase of the process. Turbo Tax even had us delay sending our return until the latest changes were made by the IRS. Would recommend to anyone.
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 5858