TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72146 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax is awesome Definitly will recommend to all family, great service.
Date published: 2021-05-04
Rated 4 out of 5 by from TurboTax is Great Very good and smooth experience by checking and rechecking our work.
Date published: 2021-05-04
Rated 5 out of 5 by from Roxan was FANTASTIC! I cannot say enough about turbo tax. ALWAYS helps me and every single agent that has helped my ESPECIALLY this year going over 2020, has been more than helpful. Relatable, kind and very patient. THANK YOU THANK YOU!!!!
Date published: 2021-05-04
Rated 3 out of 5 by from It's been a bit. I tried a couple of tax app and programs and ended up with Turbo. It's been a couple of years, and had to use it again because of the Non-resident form. Well, I learned that not all tax programs offers the Non-resident. I wanted to file all in one so I had to pay more upfront. Note, use a credit card to avoid the extra $40 if you use your refund to pay for your filing fee. You don't see that $40 additional fee until you check out. It's there. I ended up paying $170 from $130. But I paid for it. Good thing, I don't owe anything taxes. It's been a rough year and saving money is a must. Turbo is easy to use and can be difficult if the instructions are not clear. There are tax experts for support and yes, you do have to pay for it. It's $0 for federal, state, and filing if you have simple returns. I miss those days. Anyway, I would recommend Turbo for the quick transfer on my w2 and 1099 R form. I did get stuck on the Non-resident and the allocated days but I figured it out. Make sure you know how many days you worked in the city and how many vacation and paid days, sick days you had. I had to do some quick math and data but it was gather. And now, my taxes are done. Thank you and good day. 3 stars out of 5 because it took a bit and I need more time to get use to it.
Date published: 2021-05-04
Rated 5 out of 5 by from Mr Very satisfied with the services provided would recommend
Date published: 2021-05-04
Rated 4 out of 5 by from Very simple Great support, i was able to search for what i was looking for
Date published: 2021-05-04
Rated 5 out of 5 by from The standard for the industry. I have been using TurboTax for years and it gets better and more user friendly every year.
Date published: 2021-05-04
Rated 3 out of 5 by from Improve the e-filing Final click to submit via e-file, then transmission failed because there was a Turbotax update. After the install of updates, I needed to re-enter info. Updates should always be checked upon opening a file.
Date published: 2021-05-04
Rated 5 out of 5 by from The Best I have used TurboTax for years now and I have never had any issues. This product has saved me a lot of headaches.
Date published: 2021-05-04
Rated 1 out of 5 by from MAKE THE MAC VERSION !!! YOU HAD THE MAC VERSION AND NOW ONLY PC VERSION FOR CORPORATE?????
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 5856
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is awesome Definitly will recommend to all family, great service.
Date published: 2021-05-04
Rated 4 out of 5 by from TurboTax is Great Very good and smooth experience by checking and rechecking our work.
Date published: 2021-05-04
Rated 5 out of 5 by from Roxan was FANTASTIC! I cannot say enough about turbo tax. ALWAYS helps me and every single agent that has helped my ESPECIALLY this year going over 2020, has been more than helpful. Relatable, kind and very patient. THANK YOU THANK YOU!!!!
Date published: 2021-05-04
Rated 3 out of 5 by from It's been a bit. I tried a couple of tax app and programs and ended up with Turbo. It's been a couple of years, and had to use it again because of the Non-resident form. Well, I learned that not all tax programs offers the Non-resident. I wanted to file all in one so I had to pay more upfront. Note, use a credit card to avoid the extra $40 if you use your refund to pay for your filing fee. You don't see that $40 additional fee until you check out. It's there. I ended up paying $170 from $130. But I paid for it. Good thing, I don't owe anything taxes. It's been a rough year and saving money is a must. Turbo is easy to use and can be difficult if the instructions are not clear. There are tax experts for support and yes, you do have to pay for it. It's $0 for federal, state, and filing if you have simple returns. I miss those days. Anyway, I would recommend Turbo for the quick transfer on my w2 and 1099 R form. I did get stuck on the Non-resident and the allocated days but I figured it out. Make sure you know how many days you worked in the city and how many vacation and paid days, sick days you had. I had to do some quick math and data but it was gather. And now, my taxes are done. Thank you and good day. 3 stars out of 5 because it took a bit and I need more time to get use to it.
Date published: 2021-05-04
Rated 5 out of 5 by from Mr Very satisfied with the services provided would recommend
Date published: 2021-05-04
Rated 4 out of 5 by from Very simple Great support, i was able to search for what i was looking for
Date published: 2021-05-04
Rated 5 out of 5 by from The standard for the industry. I have been using TurboTax for years and it gets better and more user friendly every year.
Date published: 2021-05-04
Rated 3 out of 5 by from Improve the e-filing Final click to submit via e-file, then transmission failed because there was a Turbotax update. After the install of updates, I needed to re-enter info. Updates should always be checked upon opening a file.
Date published: 2021-05-04
Rated 5 out of 5 by from The Best I have used TurboTax for years now and I have never had any issues. This product has saved me a lot of headaches.
Date published: 2021-05-04
Rated 1 out of 5 by from MAKE THE MAC VERSION !!! YOU HAD THE MAC VERSION AND NOW ONLY PC VERSION FOR CORPORATE?????
Date published: 2021-05-04
All TurboTax® Offerings Reviews - Page 5856