TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from NOT as a good this year 2021 there was a bug in the balance sheet form 1120. It reported the figures on the wrong lines. It put the net building value after depreciation into the line of the original building value before depreciation which made a huge negative balance of buildings and assets and put the balance sheet out of balance. I had to put the correct figures in the wrong boxes to make it report correctly.
Date published: 2022-03-02
Rated 5 out of 5 by from TurboTax is Awesome Easy and Fast Tax filing. Smooth, easy to understand, and easy to see the whole picture.
Date published: 2022-03-02
Rated 5 out of 5 by from Customer service on point Love dealing with TurboTax customer service there always super friendly know exactly what they’re talking about I was able to help me glad I use them for my taxes
Date published: 2022-03-02
Rated 4 out of 5 by from easy to follow filing was easy waiting to see if IRS has any problems
Date published: 2022-03-02
Rated 4 out of 5 by from Decent Have used turbotax for over two decades. Always very intuitive. However, this year we had a couple of hang ups related to late payment interest calculations. The software wanted to bring forward prior year unused charitable donations for my state return which would be very appropriate, however, my prior year charitable donations were already used. I knew I should not use them, and talked it through with an on line adviser who affirmed my suspicions. The adviser reported that this issue would be corrected with updates that occur on almost a daily basis.
Date published: 2022-03-02
Rated 5 out of 5 by from Used Turbo Tax for 5 years now. lSuper program! Used Turbo Tax for 5 years now. Super program! Will continue to use it for 2022 tax season..
Date published: 2022-03-02
Rated 4 out of 5 by from Good value Not too much wait time. Seemed competent. Said my issue was a "bug" that would be corrected in a few days.
Date published: 2022-03-02
Rated 5 out of 5 by from TurboTax Got Me Money! TurboTax simplified taxes as much as they could and has made it possible to adult responsibly on our own!
Date published: 2022-03-02
Rated 4 out of 5 by from Good Using for many years Good except need to revisit medical for it to show on State Return
Date published: 2022-03-02
Rated 4 out of 5 by from Turbo Tax was good Overall my experience was really good. It was done in a timely manner.
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5856
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from NOT as a good this year 2021 there was a bug in the balance sheet form 1120. It reported the figures on the wrong lines. It put the net building value after depreciation into the line of the original building value before depreciation which made a huge negative balance of buildings and assets and put the balance sheet out of balance. I had to put the correct figures in the wrong boxes to make it report correctly.
Date published: 2022-03-02
Rated 5 out of 5 by from TurboTax is Awesome Easy and Fast Tax filing. Smooth, easy to understand, and easy to see the whole picture.
Date published: 2022-03-02
Rated 5 out of 5 by from Customer service on point Love dealing with TurboTax customer service there always super friendly know exactly what they’re talking about I was able to help me glad I use them for my taxes
Date published: 2022-03-02
Rated 4 out of 5 by from easy to follow filing was easy waiting to see if IRS has any problems
Date published: 2022-03-02
Rated 4 out of 5 by from Decent Have used turbotax for over two decades. Always very intuitive. However, this year we had a couple of hang ups related to late payment interest calculations. The software wanted to bring forward prior year unused charitable donations for my state return which would be very appropriate, however, my prior year charitable donations were already used. I knew I should not use them, and talked it through with an on line adviser who affirmed my suspicions. The adviser reported that this issue would be corrected with updates that occur on almost a daily basis.
Date published: 2022-03-02
Rated 5 out of 5 by from Used Turbo Tax for 5 years now. lSuper program! Used Turbo Tax for 5 years now. Super program! Will continue to use it for 2022 tax season..
Date published: 2022-03-02
Rated 4 out of 5 by from Good value Not too much wait time. Seemed competent. Said my issue was a "bug" that would be corrected in a few days.
Date published: 2022-03-02
Rated 5 out of 5 by from TurboTax Got Me Money! TurboTax simplified taxes as much as they could and has made it possible to adult responsibly on our own!
Date published: 2022-03-02
Rated 4 out of 5 by from Good Using for many years Good except need to revisit medical for it to show on State Return
Date published: 2022-03-02
Rated 4 out of 5 by from Turbo Tax was good Overall my experience was really good. It was done in a timely manner.
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5856