TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from THE BEST I've used Turbo Tx since 2013 and have never had a problem until this year. Turns out the problem with due to the IRS's back log of entering 2019 data and not the Turbo Tax product. Staff figured out the problem and worked out a way around it!
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax is Great! Thanks Turbo Tax for making it super easy to complete my 2021 tax forms! Thanks for free e-file! I will continue to use Turbo Tax in the future!
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax is fast & efficient! Gets the job done! Turbo Tax is fast, accurate, & efficient! Gets the job done every time!! I have not had a single issue yet and I've been using them over 5 years now.
Date published: 2021-03-19
Rated 2 out of 5 by from Electronically Filing Illinois is HORRIBLE E-filing an Illinois return is next to impossible, because it is required that you have a state generated eight digit PIN to sign your return. The Illinois State returns get rejected, while the federal return gets accepted. When you go back to try again, Illinois wont allow you to E-file, because Turbo Tax wont release the federal return since it has been accepted already. I paid $25 - 3 times, and still had to mail each one! No REFUNDS! Turbo Tax doesn't even mention the PIN! What a shame!
Date published: 2021-03-19
Rated 4 out of 5 by from it was easy and fast... It was painless and simple. Very easy to follow. Thanks you!
Date published: 2021-03-19
Rated 5 out of 5 by from Very easy and got the biggest refund! I compared my refund to other tax prep systems and turbo tax beat them all.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbotax is awesome Turbotax is quick, easy, and fast. They help you to file your tax step by step ,which make it less stressful on you. Awesome experience.
Date published: 2021-03-19
Rated 4 out of 5 by from Good Great, easy, direct and straight forward and clear
Date published: 2021-03-19
Rated 5 out of 5 by from TURBO TAX IS EXCELLENT TURBO TAX IS VERY EASY TO WORK WITH. INFORMATION IS UNDERSTANDABLE AND PROFESSIONAL
Date published: 2021-03-19
Rated 5 out of 5 by from Super easy filing with Turbo!! TurboTax software has made filing taxes, it was my first time using it, and yet everything was easy to understand. TurboTax explained all the terms as well with nice pointers and hover over descriptions.
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5729
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from THE BEST I've used Turbo Tx since 2013 and have never had a problem until this year. Turns out the problem with due to the IRS's back log of entering 2019 data and not the Turbo Tax product. Staff figured out the problem and worked out a way around it!
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax is Great! Thanks Turbo Tax for making it super easy to complete my 2021 tax forms! Thanks for free e-file! I will continue to use Turbo Tax in the future!
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax is fast & efficient! Gets the job done! Turbo Tax is fast, accurate, & efficient! Gets the job done every time!! I have not had a single issue yet and I've been using them over 5 years now.
Date published: 2021-03-19
Rated 2 out of 5 by from Electronically Filing Illinois is HORRIBLE E-filing an Illinois return is next to impossible, because it is required that you have a state generated eight digit PIN to sign your return. The Illinois State returns get rejected, while the federal return gets accepted. When you go back to try again, Illinois wont allow you to E-file, because Turbo Tax wont release the federal return since it has been accepted already. I paid $25 - 3 times, and still had to mail each one! No REFUNDS! Turbo Tax doesn't even mention the PIN! What a shame!
Date published: 2021-03-19
Rated 4 out of 5 by from it was easy and fast... It was painless and simple. Very easy to follow. Thanks you!
Date published: 2021-03-19
Rated 5 out of 5 by from Very easy and got the biggest refund! I compared my refund to other tax prep systems and turbo tax beat them all.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbotax is awesome Turbotax is quick, easy, and fast. They help you to file your tax step by step ,which make it less stressful on you. Awesome experience.
Date published: 2021-03-19
Rated 4 out of 5 by from Good Great, easy, direct and straight forward and clear
Date published: 2021-03-19
Rated 5 out of 5 by from TURBO TAX IS EXCELLENT TURBO TAX IS VERY EASY TO WORK WITH. INFORMATION IS UNDERSTANDABLE AND PROFESSIONAL
Date published: 2021-03-19
Rated 5 out of 5 by from Super easy filing with Turbo!! TurboTax software has made filing taxes, it was my first time using it, and yet everything was easy to understand. TurboTax explained all the terms as well with nice pointers and hover over descriptions.
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5729