TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Thank you Taxes done again. No refund, but thanks for the effort...
Date published: 2022-02-28
Rated 5 out of 5 by from Helpful Hints! Actually enjoy doing my taxes thanks to Turbo Tax!
Date published: 2022-02-28
Rated 5 out of 5 by from I like Turbo tax this was very easy I just had to download some form took no time very pleased
Date published: 2022-02-28
Rated 5 out of 5 by from So glad I went with Premier Every year up until this year, I have been using TurboTax self-service. But this past year, I went through a major life change and it got confusing to do things myself. Then when I was able to work with a professional and matched with someone who was an expert, the experience was easy and seamless. I'm so glad I decided to pay for the Premier and will now probably continue to do so after this experience being quick and efficient!
Date published: 2022-02-28
Rated 5 out of 5 by from Get it done! They were very helpful and do not pressure you to get something you do not need. The process is very easy with Turbo Tax.
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax is expensive. It is getting too expensive next year we will use an account.
Date published: 2022-02-28
Rated 5 out of 5 by from Pretty Great Easy to navigate and I requested a live person. Was told I would receive a call within 5 minutes and I actually DID RECEIVE that call. I was impressed with that.
Date published: 2022-02-28
Rated 3 out of 5 by from Do it yourself worthy I’m always on the go and don’t have the access to hire someone to do my taxes. The opportunity to do it myself makes is such a relief. Thank you!
Date published: 2022-02-28
Rated 1 out of 5 by from Add ons and fees for everything Advertise a free return, then can't claim all deductions. To receive a $200 credit for retirement savings, I had to pay $170 for their upgraded tier. All else was standard deduction. If you want to deduct your fees from return, it's another $44. Be careful as you go through because they constantly try to get you to subscribe to their partners and sell your info. Why cant it just be as advertised, filing taxes?
Date published: 2022-02-28
Rated 5 out of 5 by from User-friendly, Great Live Help, and FAST I've been using TurboTax for years now, and even now that my taxes are more complicated, it's still very easy. When I hit roadblocks on my return, I just went to live chat and was able to be connected with someone right away (within 10 minutes) and each time, they were able to solve my problem (on a Sunday after business hours). I'm really impressed with how easy the interface is and how quickly I can get my taxes done without taking a ton of documents to an actual tax accountant. I will definitely continue to use them in the future!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5729
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thank you Taxes done again. No refund, but thanks for the effort...
Date published: 2022-02-28
Rated 5 out of 5 by from Helpful Hints! Actually enjoy doing my taxes thanks to Turbo Tax!
Date published: 2022-02-28
Rated 5 out of 5 by from I like Turbo tax this was very easy I just had to download some form took no time very pleased
Date published: 2022-02-28
Rated 5 out of 5 by from So glad I went with Premier Every year up until this year, I have been using TurboTax self-service. But this past year, I went through a major life change and it got confusing to do things myself. Then when I was able to work with a professional and matched with someone who was an expert, the experience was easy and seamless. I'm so glad I decided to pay for the Premier and will now probably continue to do so after this experience being quick and efficient!
Date published: 2022-02-28
Rated 5 out of 5 by from Get it done! They were very helpful and do not pressure you to get something you do not need. The process is very easy with Turbo Tax.
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax is expensive. It is getting too expensive next year we will use an account.
Date published: 2022-02-28
Rated 5 out of 5 by from Pretty Great Easy to navigate and I requested a live person. Was told I would receive a call within 5 minutes and I actually DID RECEIVE that call. I was impressed with that.
Date published: 2022-02-28
Rated 3 out of 5 by from Do it yourself worthy I’m always on the go and don’t have the access to hire someone to do my taxes. The opportunity to do it myself makes is such a relief. Thank you!
Date published: 2022-02-28
Rated 1 out of 5 by from Add ons and fees for everything Advertise a free return, then can't claim all deductions. To receive a $200 credit for retirement savings, I had to pay $170 for their upgraded tier. All else was standard deduction. If you want to deduct your fees from return, it's another $44. Be careful as you go through because they constantly try to get you to subscribe to their partners and sell your info. Why cant it just be as advertised, filing taxes?
Date published: 2022-02-28
Rated 5 out of 5 by from User-friendly, Great Live Help, and FAST I've been using TurboTax for years now, and even now that my taxes are more complicated, it's still very easy. When I hit roadblocks on my return, I just went to live chat and was able to be connected with someone right away (within 10 minutes) and each time, they were able to solve my problem (on a Sunday after business hours). I'm really impressed with how easy the interface is and how quickly I can get my taxes done without taking a ton of documents to an actual tax accountant. I will definitely continue to use them in the future!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5729