TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Generally a good product. Most fields were obvious on what to fill-in. There were a few that were not so obvious and the program "info" button did always offer clear instructions. Further, there is no easy online chat forum to get help when stuck.
Date published: 2021-04-12
Rated 5 out of 5 by from My Preferred Way to File I've used TurboTax for decades and after a bit of a bumpy start this year, I upgraded to Live and received excellent guidance on a sticky bit of entry. Love the fact that the program saves my info and automatically generates it when needed.
Date published: 2021-04-12
Rated 1 out of 5 by from Not really free 150 to file my taxes with no help from professionals. I could pay a tax account the same amount of money to file my taxes.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo tax is awesome It is very good I wouldn't go any where else they are the best
Date published: 2021-04-12
Rated 5 out of 5 by from My Turbo Been using TT for a few years, it is great for my taxes. Sometimes the work can be scary but I always find a way to get an answer from TT. Good product for my purpose, plus it has options on how what you need
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is so helpful! Thank you Turbo Tax for making my first experience filing taxes ever a breeze!
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax seems thorough Turbo Tax went over many details about income. May tax was somewhat complex and took a lot of time
Date published: 2021-04-12
Rated 4 out of 5 by from Still the best I was disappointed to find my Windows 7 PC could not be used. Instead I used a Laptop with Windows 10 but could not find where you had anticipated that many people were confronted with accessing 2019 data from their "old" PC.
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax is PEACE-of-MIND!!! I'm pretty sure this is our 6th year using TurboTax and I woudln't consider going anywhere else. I feel like I'm sitting with someone peronally as I go through the steps. My chat questions are answered right away and I am confident the process is throrough and complete to the utmost degree.
Date published: 2021-04-12
Rated 1 out of 5 by from Very easy to use Turbo Tax application. I didn't have to work with any of the Turbo Tax Associates because the application itself did all the work for me.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5601
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Generally a good product. Most fields were obvious on what to fill-in. There were a few that were not so obvious and the program "info" button did always offer clear instructions. Further, there is no easy online chat forum to get help when stuck.
Date published: 2021-04-12
Rated 5 out of 5 by from My Preferred Way to File I've used TurboTax for decades and after a bit of a bumpy start this year, I upgraded to Live and received excellent guidance on a sticky bit of entry. Love the fact that the program saves my info and automatically generates it when needed.
Date published: 2021-04-12
Rated 1 out of 5 by from Not really free 150 to file my taxes with no help from professionals. I could pay a tax account the same amount of money to file my taxes.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo tax is awesome It is very good I wouldn't go any where else they are the best
Date published: 2021-04-12
Rated 5 out of 5 by from My Turbo Been using TT for a few years, it is great for my taxes. Sometimes the work can be scary but I always find a way to get an answer from TT. Good product for my purpose, plus it has options on how what you need
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is so helpful! Thank you Turbo Tax for making my first experience filing taxes ever a breeze!
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax seems thorough Turbo Tax went over many details about income. May tax was somewhat complex and took a lot of time
Date published: 2021-04-12
Rated 4 out of 5 by from Still the best I was disappointed to find my Windows 7 PC could not be used. Instead I used a Laptop with Windows 10 but could not find where you had anticipated that many people were confronted with accessing 2019 data from their "old" PC.
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax is PEACE-of-MIND!!! I'm pretty sure this is our 6th year using TurboTax and I woudln't consider going anywhere else. I feel like I'm sitting with someone peronally as I go through the steps. My chat questions are answered right away and I am confident the process is throrough and complete to the utmost degree.
Date published: 2021-04-12
Rated 1 out of 5 by from Very easy to use Turbo Tax application. I didn't have to work with any of the Turbo Tax Associates because the application itself did all the work for me.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5601