TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax is user friendly for such an important process
Date published: 2022-10-16
Rated 4 out of 5 by from Great software great software. A few too many advertisements, trying to upsell your services
Date published: 2022-10-16
Rated 3 out of 5 by from Disappointed 1.Disappointed that programming errors in Farm Expense worksheet that were identified last year have not been corrected. 2. Unhappy that I have to spend $150 to purchase Business addition to file a simple Trust return. Should be included in Home and Business edition
Date published: 2022-10-16
Rated 4 out of 5 by from Turbo Tax Is Great At times it was confusing with regards to work expenses it would allow 4 lines.
Date published: 2022-10-15
Rated 5 out of 5 by from TurboTax is easy to use! TurboTax is very accurate and easy to use. That is all I have to say.
Date published: 2022-10-15
Rated 4 out of 5 by from Easy with straight forward files This was an easier experience than previous. It mentioned helping with a 1099 but didn't take me through the paperwork. Some glitches.
Date published: 2022-10-15
Rated 4 out of 5 by from thank you, turbo tax, I have used turbo tax to do the taxes for many years. And each year I learn something new. I would like to see a more detailed layman's term explanation on most of the info. Easier and simpler explanations.
Date published: 2022-10-15
Rated 4 out of 5 by from Lots of problems again this year Several problems. -MT state taxes, TT unable to fill out long form of est-i-1 for interest of underpayment penalty. Instead we spent HOURS filling in the complicated form. -MT state taxes, required the upload of K-1 .pdf. I have four and it only allowed one to be attached. -2nd year in the row the IRS rejected my efile REPEATEDLY, FOR DAYS for incorrect AGI from previous year. It WAS correct. After much research to troubleshoot, the solution was to enter 0. Federal taxes- TT gave unreasonable errors during final check for K-1 (form1065) line 20 entry Z 'had no amount entered.' It was entered both during box entries and on Statement A. Probably won't use Turbo Tax next year. Kept having to go to Forms to correct/fill in missing entries
Date published: 2022-10-15
Rated 4 out of 5 by from Retired I have used TurboTax for several years. I find that once I have all of the supporting documents the preparation of my tax returns is quite easy. e-filing is also a plus.
Date published: 2022-10-15
Rated 2 out of 5 by from LOTS OF HIDDEN FEES THIS YEAR I LIKE USING TURBO TAX AND HAVE DONE SO FOR MANY YEARS. THIS YEAR WAS FRUSTRATING WITH ALL THE FEES ASSOCIATED WITH E-FILING.
Date published: 2022-10-15
All TurboTax® Offerings Reviews - Page 5467
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax is user friendly for such an important process
Date published: 2022-10-16
Rated 4 out of 5 by from Great software great software. A few too many advertisements, trying to upsell your services
Date published: 2022-10-16
Rated 3 out of 5 by from Disappointed 1.Disappointed that programming errors in Farm Expense worksheet that were identified last year have not been corrected. 2. Unhappy that I have to spend $150 to purchase Business addition to file a simple Trust return. Should be included in Home and Business edition
Date published: 2022-10-16
Rated 4 out of 5 by from Turbo Tax Is Great At times it was confusing with regards to work expenses it would allow 4 lines.
Date published: 2022-10-15
Rated 5 out of 5 by from TurboTax is easy to use! TurboTax is very accurate and easy to use. That is all I have to say.
Date published: 2022-10-15
Rated 4 out of 5 by from Easy with straight forward files This was an easier experience than previous. It mentioned helping with a 1099 but didn't take me through the paperwork. Some glitches.
Date published: 2022-10-15
Rated 4 out of 5 by from thank you, turbo tax, I have used turbo tax to do the taxes for many years. And each year I learn something new. I would like to see a more detailed layman's term explanation on most of the info. Easier and simpler explanations.
Date published: 2022-10-15
Rated 4 out of 5 by from Lots of problems again this year Several problems. -MT state taxes, TT unable to fill out long form of est-i-1 for interest of underpayment penalty. Instead we spent HOURS filling in the complicated form. -MT state taxes, required the upload of K-1 .pdf. I have four and it only allowed one to be attached. -2nd year in the row the IRS rejected my efile REPEATEDLY, FOR DAYS for incorrect AGI from previous year. It WAS correct. After much research to troubleshoot, the solution was to enter 0. Federal taxes- TT gave unreasonable errors during final check for K-1 (form1065) line 20 entry Z 'had no amount entered.' It was entered both during box entries and on Statement A. Probably won't use Turbo Tax next year. Kept having to go to Forms to correct/fill in missing entries
Date published: 2022-10-15
Rated 4 out of 5 by from Retired I have used TurboTax for several years. I find that once I have all of the supporting documents the preparation of my tax returns is quite easy. e-filing is also a plus.
Date published: 2022-10-15
Rated 2 out of 5 by from LOTS OF HIDDEN FEES THIS YEAR I LIKE USING TURBO TAX AND HAVE DONE SO FOR MANY YEARS. THIS YEAR WAS FRUSTRATING WITH ALL THE FEES ASSOCIATED WITH E-FILING.
Date published: 2022-10-15
All TurboTax® Offerings Reviews - Page 5467