TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Great way to file taxes! So easy to use and no problems.All you have to do is make sure your forms are ready.
Date published: 2021-03-24
Rated 5 out of 5 by from Perfect and easy My turbo tax live expert made things very easy for me to understand in this pandemic time
Date published: 2021-03-24
Rated 5 out of 5 by from ""Easy peasy, lemon squeezy"! This is my second year using Turbo Tax to file our taxes, instead of paying someone else to charge me by the number of ways they find to get me more money each year. I was still a little nervous about doing it myself, but being able to quickly get professional help almost instantly via live chat. filling this year was so much easier than last year I felt more confident with the knowledge and help from Paris, my live tax help associate. She was very patient and helpful with all my questions and she even helped me research some of my other inquiries, and did I mention that it was all for free! I will continue to use Turbo Tax for our tax filling in the future, and I hope that Turbo Tax keeps this program in the years moving forward as well cause its truly awesome. Thanks again Turbo tax team on such an amazing program, I will definitely recommend it to all my family and friends. See you next year Turbo Tax Team!!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo tax is awesom Very easy to navigate, explanations listed for every question.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is great Every easy to use.. very quick and helpful. Very comfortable.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax makes tax filing possible. Thank you to a great interactive product that completes my taxes so well! I find the specific questions, leads into associated forms, and running quick definitions are time and worry savers. I am confident that my taxes are done right when I file with Turbo Tax!
Date published: 2021-03-24
Rated 5 out of 5 by from great personal help from an agent easy peasy! We will continue to use Turbo tax in coming years.
Date published: 2021-03-24
Rated 4 out of 5 by from Stop "fiddling" Please make only NECESSARY changes in the procedural software. One of the advantages of Turbotax tax prep is my familiarity with the procedures over twenty plus years. If I have to learn software each year, I might as well shop the competition. sorry I can't point to specifics.. just go back 5 years and see for yourselves.
Date published: 2021-03-24
Rated 4 out of 5 by from Form 1099-R and Audit Risk A distribution with tax withholdings reported on a Form 1099-R with a distribution code of 8 should not be flagged as an Audit Risk. The taxable amount is reported on Line 1 of the Form 1040. The Audit Risk criteria thinks that the taxable amount is not included in the return.
Date published: 2021-03-24
Rated 4 out of 5 by from Be clear with your pricing I have done turbotax for more than 5 years and it has consistently waited until you are about to file to inform you of any fees for using turbotax for example i did not know the cost of turbotax live was $155 until the very end. I also did not know that it is an extra $40 to deduct the cost of this fee from your tax return. Just be more transparent with your customer. Let us know what our cost is going to be upfront. no hidden fees. I lose trust when things like this happen.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5370
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great way to file taxes! So easy to use and no problems.All you have to do is make sure your forms are ready.
Date published: 2021-03-24
Rated 5 out of 5 by from Perfect and easy My turbo tax live expert made things very easy for me to understand in this pandemic time
Date published: 2021-03-24
Rated 5 out of 5 by from ""Easy peasy, lemon squeezy"! This is my second year using Turbo Tax to file our taxes, instead of paying someone else to charge me by the number of ways they find to get me more money each year. I was still a little nervous about doing it myself, but being able to quickly get professional help almost instantly via live chat. filling this year was so much easier than last year I felt more confident with the knowledge and help from Paris, my live tax help associate. She was very patient and helpful with all my questions and she even helped me research some of my other inquiries, and did I mention that it was all for free! I will continue to use Turbo Tax for our tax filling in the future, and I hope that Turbo Tax keeps this program in the years moving forward as well cause its truly awesome. Thanks again Turbo tax team on such an amazing program, I will definitely recommend it to all my family and friends. See you next year Turbo Tax Team!!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo tax is awesom Very easy to navigate, explanations listed for every question.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is great Every easy to use.. very quick and helpful. Very comfortable.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax makes tax filing possible. Thank you to a great interactive product that completes my taxes so well! I find the specific questions, leads into associated forms, and running quick definitions are time and worry savers. I am confident that my taxes are done right when I file with Turbo Tax!
Date published: 2021-03-24
Rated 5 out of 5 by from great personal help from an agent easy peasy! We will continue to use Turbo tax in coming years.
Date published: 2021-03-24
Rated 4 out of 5 by from Stop "fiddling" Please make only NECESSARY changes in the procedural software. One of the advantages of Turbotax tax prep is my familiarity with the procedures over twenty plus years. If I have to learn software each year, I might as well shop the competition. sorry I can't point to specifics.. just go back 5 years and see for yourselves.
Date published: 2021-03-24
Rated 4 out of 5 by from Form 1099-R and Audit Risk A distribution with tax withholdings reported on a Form 1099-R with a distribution code of 8 should not be flagged as an Audit Risk. The taxable amount is reported on Line 1 of the Form 1040. The Audit Risk criteria thinks that the taxable amount is not included in the return.
Date published: 2021-03-24
Rated 4 out of 5 by from Be clear with your pricing I have done turbotax for more than 5 years and it has consistently waited until you are about to file to inform you of any fees for using turbotax for example i did not know the cost of turbotax live was $155 until the very end. I also did not know that it is an extra $40 to deduct the cost of this fee from your tax return. Just be more transparent with your customer. Let us know what our cost is going to be upfront. no hidden fees. I lose trust when things like this happen.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5370