TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo Tax is Great ! We usually do our own taxes through Turbo Tax, but Christian made it a whole lot easier and made us confident the paperwork was done right.
Date published: 2022-03-01
Rated 2 out of 5 by from Hidden Fees Every time I file with Turbo Tax it is just fee after fee. The convenience of the Turbo Tax software is really questionable with so many competitors now. $20 for state e-return, log in, at checkout $25 state e-return. Disgusting. Very shady practices. Frustrating to say the least. You should check out the subreddit dedicated to TurboTax.
Date published: 2022-03-01
Rated 5 out of 5 by from Relatively easy Have used TurboTax Business for many years. It is detailed and relatively easy for someone with very little tax knowledge.
Date published: 2022-03-01
Rated 1 out of 5 by from Horrific experience! I bought turbotax from Sam's club, it says it right on the CD that the file is included. Turbotax software did not let me file and asked for payment. Called Intuit, first was unable to help. Second charged me $50.83 but I was still unable to file. The software was asking for $20 to file. Representative claimed she'll credit the $50.83 after unlocking my software. She wasn't able to unlock or refund. Now I've paid twice yet am unable to file still. Called again, spent 2 hours on the phone with CPA who spoke to tier2 and sent a link to download state. Now it's asking for $25 instead of the original $20. Mind you, I've paid twice already... UGh.
Date published: 2022-03-01
Rated 5 out of 5 by from GREAT, SIMPLE, AND EASY USE TURBO TAX EACH AND EVERY YEAR GREAT PROGRAM AND SO SIMPLE TO USE
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo Tax was so easy! I don't have to worry about begrudgingly doing my taxes every year. I enjoy the ease of use and the detailed questions w/explanations!
Date published: 2022-03-01
Rated 5 out of 5 by from Amazing and very helpful Very engaged with you while helping and they made sure that my taxes were done right
Date published: 2022-03-01
Rated 5 out of 5 by from Turbotax explain a lot I was worried at first but everything was clearly explained to me.
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo Tax was wonderful Very easy to use. It was so simple that a child could use this.
Date published: 2022-03-01
Rated 5 out of 5 by from TurboTax is great! The filing process was easy and quick! It took all the stress away.
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 5361
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Great ! We usually do our own taxes through Turbo Tax, but Christian made it a whole lot easier and made us confident the paperwork was done right.
Date published: 2022-03-01
Rated 2 out of 5 by from Hidden Fees Every time I file with Turbo Tax it is just fee after fee. The convenience of the Turbo Tax software is really questionable with so many competitors now. $20 for state e-return, log in, at checkout $25 state e-return. Disgusting. Very shady practices. Frustrating to say the least. You should check out the subreddit dedicated to TurboTax.
Date published: 2022-03-01
Rated 5 out of 5 by from Relatively easy Have used TurboTax Business for many years. It is detailed and relatively easy for someone with very little tax knowledge.
Date published: 2022-03-01
Rated 1 out of 5 by from Horrific experience! I bought turbotax from Sam's club, it says it right on the CD that the file is included. Turbotax software did not let me file and asked for payment. Called Intuit, first was unable to help. Second charged me $50.83 but I was still unable to file. The software was asking for $20 to file. Representative claimed she'll credit the $50.83 after unlocking my software. She wasn't able to unlock or refund. Now I've paid twice yet am unable to file still. Called again, spent 2 hours on the phone with CPA who spoke to tier2 and sent a link to download state. Now it's asking for $25 instead of the original $20. Mind you, I've paid twice already... UGh.
Date published: 2022-03-01
Rated 5 out of 5 by from GREAT, SIMPLE, AND EASY USE TURBO TAX EACH AND EVERY YEAR GREAT PROGRAM AND SO SIMPLE TO USE
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo Tax was so easy! I don't have to worry about begrudgingly doing my taxes every year. I enjoy the ease of use and the detailed questions w/explanations!
Date published: 2022-03-01
Rated 5 out of 5 by from Amazing and very helpful Very engaged with you while helping and they made sure that my taxes were done right
Date published: 2022-03-01
Rated 5 out of 5 by from Turbotax explain a lot I was worried at first but everything was clearly explained to me.
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo Tax was wonderful Very easy to use. It was so simple that a child could use this.
Date published: 2022-03-01
Rated 5 out of 5 by from TurboTax is great! The filing process was easy and quick! It took all the stress away.
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 5361