TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72148 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Amazing! So easy and helpful! If anyone is still paying someone to file a simple return, I have one question. WHY?? TurboTax walks you through everything. If you can enter basic information, you can handle this! Thank you Turbo Tax for making this busy mom's life so easy!!!
Date published: 2021-03-25
Rated 5 out of 5 by from Thanks TurboTax Super Simple! Super Fast! I have used this for years and it always does a great job!
Date published: 2021-03-25
Rated 5 out of 5 by from Makes doing your own taxes doable! I've been using TurboTax for several years, and it has never let me down. It saves important information from year to year and that saves a ton of times when filing each time.
Date published: 2021-03-25
Rated 1 out of 5 by from User of over 10 years lost to misinformation I have used turbotax over 10 years. You are supposed to have one free state return you CHARGED me. Also you would not let me charge credit card for your fee which was supposed to be free and deducted it plus sur charges from refund, Never Never will I use turbo tax again and I do more than one return. I will tell all of my fellow tax providers what a fraud you turned into. Good luck with your partnering with the bank from California because you will lose a lot of customers next year. There is a lot of competition now but I stayed with you. NO MORE!!!!!!!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax was Great I felt the TurboTax Live experts were great. I felt rushed though, but overall it was great.
Date published: 2021-03-24
Rated 5 out of 5 by from great program I liked the state return it was faster than ever before.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax very helpful Easy to understand and very helpful. When I was in turbo Tax and loooking for m issues it was very easy to understand and to figure out how to fix. Thank you
Date published: 2021-03-24
Rated 5 out of 5 by from Terrific program and it continues to get better I have been using Home and Business for years and I always seem to get the best results for refund of both federal and state taxes paid.
Date published: 2021-03-24
Rated 4 out of 5 by from Turbo my Go-2 program Turbo is easy. I have used it over 10 years and it is still my favorite.
Date published: 2021-03-24
Rated 5 out of 5 by from Was very helpful and easy to use. The turbo tax (Megan) was awesome. Took care of all my question and concerns.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5340
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Amazing! So easy and helpful! If anyone is still paying someone to file a simple return, I have one question. WHY?? TurboTax walks you through everything. If you can enter basic information, you can handle this! Thank you Turbo Tax for making this busy mom's life so easy!!!
Date published: 2021-03-25
Rated 5 out of 5 by from Thanks TurboTax Super Simple! Super Fast! I have used this for years and it always does a great job!
Date published: 2021-03-25
Rated 5 out of 5 by from Makes doing your own taxes doable! I've been using TurboTax for several years, and it has never let me down. It saves important information from year to year and that saves a ton of times when filing each time.
Date published: 2021-03-25
Rated 1 out of 5 by from User of over 10 years lost to misinformation I have used turbotax over 10 years. You are supposed to have one free state return you CHARGED me. Also you would not let me charge credit card for your fee which was supposed to be free and deducted it plus sur charges from refund, Never Never will I use turbo tax again and I do more than one return. I will tell all of my fellow tax providers what a fraud you turned into. Good luck with your partnering with the bank from California because you will lose a lot of customers next year. There is a lot of competition now but I stayed with you. NO MORE!!!!!!!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax was Great I felt the TurboTax Live experts were great. I felt rushed though, but overall it was great.
Date published: 2021-03-24
Rated 5 out of 5 by from great program I liked the state return it was faster than ever before.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax very helpful Easy to understand and very helpful. When I was in turbo Tax and loooking for m issues it was very easy to understand and to figure out how to fix. Thank you
Date published: 2021-03-24
Rated 5 out of 5 by from Terrific program and it continues to get better I have been using Home and Business for years and I always seem to get the best results for refund of both federal and state taxes paid.
Date published: 2021-03-24
Rated 4 out of 5 by from Turbo my Go-2 program Turbo is easy. I have used it over 10 years and it is still my favorite.
Date published: 2021-03-24
Rated 5 out of 5 by from Was very helpful and easy to use. The turbo tax (Megan) was awesome. Took care of all my question and concerns.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5340