TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Used TT for years. It is very eay Would like to see some explanation of Effective tax rates, versus your tax bracket.
Date published: 2023-01-26
Rated 3 out of 5 by from TurboTax had what I needed at a price. I have used TurboTax for four years. Even when I was a student worker, I used the software. I have been at my current job for two years and it has gotten the job done. However, I do not like that I have to pay to add my retirement account information. It feels wrong to charge people for declaring they do have a retirement account on their own or through their employer. I think it should be included in the basic plan.
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo tax was amazing experience. The live support really helped me, even tho I was so confused. They were patient. Thanks to Milynn for helping me finish even tho it took days to get it all correct and finished.
Date published: 2023-01-26
Rated 5 out of 5 by from turbo tax Turbo tax is easy to use and walks you through everything love it
Date published: 2023-01-26
Rated 5 out of 5 by from Always been amazing for me! I've been using TurboTax for the last 10 years and they have always been incredibly simple. I own a business and do independent contract work and work for a company, yet it was still incredibly simple to file. The few times I did need help, they were right on top of it and help me fix whatever issue I had within the hour. Excellent service. Highly recommend!
Date published: 2023-01-26
Rated 5 out of 5 by from Once again, TurboTax came through with excellent!! Once again, TurboTax came through with excellent!! Can't express enough how simple and wonderful the service truly is!!
Date published: 2023-01-26
Rated 5 out of 5 by from EASY as always This is a wonderful service I use year in and year out
Date published: 2023-01-26
Rated 5 out of 5 by from turbo tax is the best turbo tax is the best easy to comprehend. I would recommend turbo tax to my family and friends
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo Tax is Great Just What the Doctor Ordered - Easy step by step. Even i couldn't screw it up!
Date published: 2023-01-26
Rated 5 out of 5 by from Love using turbotax..simple and easy Have been using Turbotax for 5 yeaars now..completely satisfied.
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 5338
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Used TT for years. It is very eay Would like to see some explanation of Effective tax rates, versus your tax bracket.
Date published: 2023-01-26
Rated 3 out of 5 by from TurboTax had what I needed at a price. I have used TurboTax for four years. Even when I was a student worker, I used the software. I have been at my current job for two years and it has gotten the job done. However, I do not like that I have to pay to add my retirement account information. It feels wrong to charge people for declaring they do have a retirement account on their own or through their employer. I think it should be included in the basic plan.
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo tax was amazing experience. The live support really helped me, even tho I was so confused. They were patient. Thanks to Milynn for helping me finish even tho it took days to get it all correct and finished.
Date published: 2023-01-26
Rated 5 out of 5 by from turbo tax Turbo tax is easy to use and walks you through everything love it
Date published: 2023-01-26
Rated 5 out of 5 by from Always been amazing for me! I've been using TurboTax for the last 10 years and they have always been incredibly simple. I own a business and do independent contract work and work for a company, yet it was still incredibly simple to file. The few times I did need help, they were right on top of it and help me fix whatever issue I had within the hour. Excellent service. Highly recommend!
Date published: 2023-01-26
Rated 5 out of 5 by from Once again, TurboTax came through with excellent!! Once again, TurboTax came through with excellent!! Can't express enough how simple and wonderful the service truly is!!
Date published: 2023-01-26
Rated 5 out of 5 by from EASY as always This is a wonderful service I use year in and year out
Date published: 2023-01-26
Rated 5 out of 5 by from turbo tax is the best turbo tax is the best easy to comprehend. I would recommend turbo tax to my family and friends
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo Tax is Great Just What the Doctor Ordered - Easy step by step. Even i couldn't screw it up!
Date published: 2023-01-26
Rated 5 out of 5 by from Love using turbotax..simple and easy Have been using Turbotax for 5 yeaars now..completely satisfied.
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 5338