TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 3 out of 5 by from Had problem with MI tax filing Spent a great deal of time with a specialist, then was disconnected. Spent much less time with the second specialist, and she solved the problem.
Date published: 2022-03-10
Rated 5 out of 5 by from TurboTax is super helpful. Great help in filing taxes. I am highly satisfied with the service.
Date published: 2022-03-10
Rated 4 out of 5 by from Filing made easy! I just appreciate how it guides you through every step and gives information needed about unique items that may effect you.
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo tax is awesome Excellent services and excellent tax service and Donald was superb
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo tax refi/solar I had both a refi on my home and a solar rebate to complete. I needed a pro to do the taxes. I trust turbo tax because they have done my taxes most years.
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo Tax I have used turbo tax for years and never had a problem so far. The best by far. The more you use the services, the more you seem to pay in the end. Nice to have the option to pay out of refund money. Otherwise no complaints yet!!!
Date published: 2022-03-10
Rated 4 out of 5 by from Review I thought it was gonna gonna be free but I guess I was wrong but everything was easy and fast so it is what it is.
Date published: 2022-03-10
Rated 2 out of 5 by from Turbo Tax Needs to Fix Mortgage Interest Software I was very disappointed in how difficult it was to work around the bug in your 2021 Turbo Tax software that was incorrectly limiting our ability to obtain full deduction credit for our mortgage interest. I hope you send out the necessary updates soon and warn your customers in the meantime of the flaw before they file their returns.
Date published: 2022-03-10
Rated 2 out of 5 by from Turbo Tax Has Problems Always had Turbo Tax retrieve information from various financial institutions. At the beginning, it was asking us to enter information by hand, then switched later to retrieving the information automatically. The program asked us many, many times to let the program retrieve the information from the financial institutions when when pressing review!!!!
Date published: 2022-03-10
Rated 4 out of 5 by from Good, Not Perfect Once you start using Turbo Tax, it gets easier -- except of course for IRS / Congressional complications. All would have been in order for a five star review, but when I tried to E-file, TT produced a "Validation Failure" message. No simple solution, but I tried several and ultimately it did work. Apparently it's somehow related to Downloaded, not pure online versions. I had all updates up to date -- more than four times.
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 5189
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Had problem with MI tax filing Spent a great deal of time with a specialist, then was disconnected. Spent much less time with the second specialist, and she solved the problem.
Date published: 2022-03-10
Rated 5 out of 5 by from TurboTax is super helpful. Great help in filing taxes. I am highly satisfied with the service.
Date published: 2022-03-10
Rated 4 out of 5 by from Filing made easy! I just appreciate how it guides you through every step and gives information needed about unique items that may effect you.
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo tax is awesome Excellent services and excellent tax service and Donald was superb
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo tax refi/solar I had both a refi on my home and a solar rebate to complete. I needed a pro to do the taxes. I trust turbo tax because they have done my taxes most years.
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo Tax I have used turbo tax for years and never had a problem so far. The best by far. The more you use the services, the more you seem to pay in the end. Nice to have the option to pay out of refund money. Otherwise no complaints yet!!!
Date published: 2022-03-10
Rated 4 out of 5 by from Review I thought it was gonna gonna be free but I guess I was wrong but everything was easy and fast so it is what it is.
Date published: 2022-03-10
Rated 2 out of 5 by from Turbo Tax Needs to Fix Mortgage Interest Software I was very disappointed in how difficult it was to work around the bug in your 2021 Turbo Tax software that was incorrectly limiting our ability to obtain full deduction credit for our mortgage interest. I hope you send out the necessary updates soon and warn your customers in the meantime of the flaw before they file their returns.
Date published: 2022-03-10
Rated 2 out of 5 by from Turbo Tax Has Problems Always had Turbo Tax retrieve information from various financial institutions. At the beginning, it was asking us to enter information by hand, then switched later to retrieving the information automatically. The program asked us many, many times to let the program retrieve the information from the financial institutions when when pressing review!!!!
Date published: 2022-03-10
Rated 4 out of 5 by from Good, Not Perfect Once you start using Turbo Tax, it gets easier -- except of course for IRS / Congressional complications. All would have been in order for a five star review, but when I tried to E-file, TT produced a "Validation Failure" message. No simple solution, but I tried several and ultimately it did work. Apparently it's somehow related to Downloaded, not pure online versions. I had all updates up to date -- more than four times.
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 5189