TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from There great It's the easiest and most efficient way to file taxes awesome job guys
Date published: 2022-03-09
Rated 4 out of 5 by from Turbo tax 7 years plus I like turbo tax's real life customer service, they are helpful, professional and polite. I like "live" customer service vs computer. Turbo tax could improve by reducing costs for additional state purchases or offer significant cost savings to repeat customers. But I have tried other tax programs and I find this program best for use with my family.
Date published: 2022-03-09
Rated 3 out of 5 by from Not happy this year with Turbo Tax Already encountered two problems. I live in KS but do my niece's tax return, also. She lives in NY. After I did my return, I noticed that Turbo Tax added NY to my return with no income and no tax due. After almost 2 hours, I can't delete the NY addition. I can only opt for the NY tax return to be filed by mail. Won't need to do that because it is all zero. Additionally, when I started on my niece's return (NY), it added CA to her states. I am unable to figure out how to delete that mess, also. I have used Turbo Tax for at least 15 years and this is the first time I have seen anything this sloppy emanating from your program. Next year, I may revert to pencil and paper.
Date published: 2022-03-09
Rated 5 out of 5 by from dope AF my go too easy to use , flowed like a river to my mula cant wait to spend my money on a trip !!
Date published: 2022-03-09
Rated 5 out of 5 by from So helpful! I've used Turbo for several years and for someone who isn't a tax expert, I feel confident with all the tools provided.
Date published: 2022-03-09
Rated 5 out of 5 by from Very useful an the best I've found The process is very thorough, much more thorough then other services I've used. The support staff is very helpful as well. I submitted a feedback survey and received a phone call the next day from a live person to answer my questions! They can also walk you through the website live and show you where to find what you're looking for.
Date published: 2022-03-09
Rated 5 out of 5 by from Easy and quick Easy to use with quick entry. no deductions so quick calculation.
Date published: 2022-03-09
Rated 5 out of 5 by from Easy My third-year with TurboTax I love it they make it easy for you to phone
Date published: 2022-03-09
Rated 1 out of 5 by from You garbage company shouldn't exist garbage just garbage, do not use, try anyone else!
Date published: 2022-03-09
Rated 5 out of 5 by from TurboTax is great!! Quick and easy, even for people like me that are not great at doing taxes
Date published: 2022-03-09
All TurboTax® Offerings Reviews - Page 4793
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from There great It's the easiest and most efficient way to file taxes awesome job guys
Date published: 2022-03-09
Rated 4 out of 5 by from Turbo tax 7 years plus I like turbo tax's real life customer service, they are helpful, professional and polite. I like "live" customer service vs computer. Turbo tax could improve by reducing costs for additional state purchases or offer significant cost savings to repeat customers. But I have tried other tax programs and I find this program best for use with my family.
Date published: 2022-03-09
Rated 3 out of 5 by from Not happy this year with Turbo Tax Already encountered two problems. I live in KS but do my niece's tax return, also. She lives in NY. After I did my return, I noticed that Turbo Tax added NY to my return with no income and no tax due. After almost 2 hours, I can't delete the NY addition. I can only opt for the NY tax return to be filed by mail. Won't need to do that because it is all zero. Additionally, when I started on my niece's return (NY), it added CA to her states. I am unable to figure out how to delete that mess, also. I have used Turbo Tax for at least 15 years and this is the first time I have seen anything this sloppy emanating from your program. Next year, I may revert to pencil and paper.
Date published: 2022-03-09
Rated 5 out of 5 by from dope AF my go too easy to use , flowed like a river to my mula cant wait to spend my money on a trip !!
Date published: 2022-03-09
Rated 5 out of 5 by from So helpful! I've used Turbo for several years and for someone who isn't a tax expert, I feel confident with all the tools provided.
Date published: 2022-03-09
Rated 5 out of 5 by from Very useful an the best I've found The process is very thorough, much more thorough then other services I've used. The support staff is very helpful as well. I submitted a feedback survey and received a phone call the next day from a live person to answer my questions! They can also walk you through the website live and show you where to find what you're looking for.
Date published: 2022-03-09
Rated 5 out of 5 by from Easy and quick Easy to use with quick entry. no deductions so quick calculation.
Date published: 2022-03-09
Rated 5 out of 5 by from Easy My third-year with TurboTax I love it they make it easy for you to phone
Date published: 2022-03-09
Rated 1 out of 5 by from You garbage company shouldn't exist garbage just garbage, do not use, try anyone else!
Date published: 2022-03-09
Rated 5 out of 5 by from TurboTax is great!! Quick and easy, even for people like me that are not great at doing taxes
Date published: 2022-03-09
All TurboTax® Offerings Reviews - Page 4793