TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from I Love Turbo Tax! Organized, quick, easy, thorough! Turbo Tax has been my tax return go to for over 15 years--LOVE it!
Date published: 2023-01-27
Rated 5 out of 5 by from Fantastic 7 years in a row Super convenient with excellent customer support. Highly recommended
Date published: 2023-01-27
Rated 5 out of 5 by from EASY QUICK FREE E FILE I Have used Turbotax for a couple decades and always easy and efficient. Only time there was an error was last year when I was lead to believe i had a bigger refund coming due to a missed stimulus check. IRS notified me of error and refund was adjusted. Just a bit of disappointment. Not a big deal.
Date published: 2023-01-27
Rated 5 out of 5 by from Well Done Great service! The process gets easier to use every year!
Date published: 2023-01-27
Rated 4 out of 5 by from TurboTax is great! Easy to use TurboTax is very easy to use, and is thorough, as well. I trust it every year to be accurate, and have had no issues with it.
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax Always Deliver!!! TurboTax is the best! That's all I can say....i'll be using them every year.
Date published: 2023-01-27
Rated 5 out of 5 by from great awesome costumer services in great time within 10 minutes they got back with me
Date published: 2023-01-27
Rated 5 out of 5 by from TurboTax totally Rocks I had a few questions that were answered right away. Easy walk through with the online representative Rob.
Date published: 2023-01-27
Rated 5 out of 5 by from Quick and easy I've used it for a few years now very easy and quick
Date published: 2023-01-27
Rated 2 out of 5 by from Not so black and white anymore Normally my taxes are pretty simple. I have no children, no properties, no extra add ons etc. This year the only difference is I have two W2s. Once entered, it was asking for itemized deductions to help add more money, which led me having to pay $39 to continue. Didn't want to pay it but it saved me $76 so I figured spending the $39 was a good choice. Well then, I get farther and since I used the deductions above I couldn't file for free and had to pay additional $39. Then I get farther and its an additional $39 for state. It used to be so cheap to file here and pay less than $50 to file everything now i have to pay $117 just to file a simple return that i have to do myself.
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 444
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I Love Turbo Tax! Organized, quick, easy, thorough! Turbo Tax has been my tax return go to for over 15 years--LOVE it!
Date published: 2023-01-27
Rated 5 out of 5 by from Fantastic 7 years in a row Super convenient with excellent customer support. Highly recommended
Date published: 2023-01-27
Rated 5 out of 5 by from EASY QUICK FREE E FILE I Have used Turbotax for a couple decades and always easy and efficient. Only time there was an error was last year when I was lead to believe i had a bigger refund coming due to a missed stimulus check. IRS notified me of error and refund was adjusted. Just a bit of disappointment. Not a big deal.
Date published: 2023-01-27
Rated 5 out of 5 by from Well Done Great service! The process gets easier to use every year!
Date published: 2023-01-27
Rated 4 out of 5 by from TurboTax is great! Easy to use TurboTax is very easy to use, and is thorough, as well. I trust it every year to be accurate, and have had no issues with it.
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax Always Deliver!!! TurboTax is the best! That's all I can say....i'll be using them every year.
Date published: 2023-01-27
Rated 5 out of 5 by from great awesome costumer services in great time within 10 minutes they got back with me
Date published: 2023-01-27
Rated 5 out of 5 by from TurboTax totally Rocks I had a few questions that were answered right away. Easy walk through with the online representative Rob.
Date published: 2023-01-27
Rated 5 out of 5 by from Quick and easy I've used it for a few years now very easy and quick
Date published: 2023-01-27
Rated 2 out of 5 by from Not so black and white anymore Normally my taxes are pretty simple. I have no children, no properties, no extra add ons etc. This year the only difference is I have two W2s. Once entered, it was asking for itemized deductions to help add more money, which led me having to pay $39 to continue. Didn't want to pay it but it saved me $76 so I figured spending the $39 was a good choice. Well then, I get farther and since I used the deductions above I couldn't file for free and had to pay additional $39. Then I get farther and its an additional $39 for state. It used to be so cheap to file here and pay less than $50 to file everything now i have to pay $117 just to file a simple return that i have to do myself.
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 444