TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Holly V from
I Love Turbo Tax!
Organized, quick, easy, thorough! Turbo Tax has been my tax return go to for over 15 years--LOVE it!
Date published: 2023-01-27
Rated 5 out of 5 by
Devastatedmasses from
Fantastic 7 years in a row
Super convenient with excellent customer support. Highly recommended
Date published: 2023-01-27
Rated 5 out of 5 by
Beetlebotzer from
EASY QUICK FREE E FILE
I Have used Turbotax for a couple decades and always easy and efficient. Only time there was an error was last year when I was lead to believe i had a bigger refund coming due to a missed stimulus check. IRS notified me of error and refund was adjusted. Just a bit of disappointment. Not a big deal.
Date published: 2023-01-27
Rated 5 out of 5 by
Bill Gi from
Well Done
Great service! The process gets easier to use every year!
Date published: 2023-01-27
Rated 4 out of 5 by
K Heff from
TurboTax is great! Easy to use
TurboTax is very easy to use, and is thorough, as well. I trust it every year to be accurate, and have had no issues with it.
Date published: 2023-01-27
Rated 5 out of 5 by
Bingo5759 from
Turbo Tax Always Deliver!!!
TurboTax is the best! That's all I can say....i'll be using them every year.
Date published: 2023-01-27
Rated 5 out of 5 by
luke duke 95 from
great
awesome costumer services in great time within 10 minutes they got back with me
Date published: 2023-01-27
Rated 5 out of 5 by
Leo Roehl Jr from
TurboTax totally Rocks
I had a few questions that were answered right away. Easy walk through with the online representative Rob.
Date published: 2023-01-27
Rated 5 out of 5 by
Jencatlady77 from
Quick and easy
I've used it for a few years now very easy and quick
Date published: 2023-01-27
Rated 2 out of 5 by
ROXW from
Not so black and white anymore
Normally my taxes are pretty simple. I have no children, no properties, no extra add ons etc. This year the only difference is I have two W2s. Once entered, it was asking for itemized deductions to help add more money, which led me having to pay $39 to continue. Didn't want to pay it but it saved me $76 so I figured spending the $39 was a good choice. Well then, I get farther and since I used the deductions above I couldn't file for free and had to pay additional $39. Then I get farther and its an additional $39 for state. It used to be so cheap to file here and pay less than $50 to file everything now i have to pay $117 just to file a simple return that i have to do myself.
All TurboTax® Offerings Reviews - Page 444
Date published: 2023-01-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Holly V from
I Love Turbo Tax!
Organized, quick, easy, thorough! Turbo Tax has been my tax return go to for over 15 years--LOVE it!
Date published: 2023-01-27
Rated 5 out of 5 by
Devastatedmasses from
Fantastic 7 years in a row
Super convenient with excellent customer support. Highly recommended
Date published: 2023-01-27
Rated 5 out of 5 by
Beetlebotzer from
EASY QUICK FREE E FILE
I Have used Turbotax for a couple decades and always easy and efficient. Only time there was an error was last year when I was lead to believe i had a bigger refund coming due to a missed stimulus check. IRS notified me of error and refund was adjusted. Just a bit of disappointment. Not a big deal.
Date published: 2023-01-27
Rated 5 out of 5 by
Bill Gi from
Well Done
Great service! The process gets easier to use every year!
Date published: 2023-01-27
Rated 4 out of 5 by
K Heff from
TurboTax is great! Easy to use
TurboTax is very easy to use, and is thorough, as well. I trust it every year to be accurate, and have had no issues with it.
Date published: 2023-01-27
Rated 5 out of 5 by
Bingo5759 from
Turbo Tax Always Deliver!!!
TurboTax is the best! That's all I can say....i'll be using them every year.
Date published: 2023-01-27
Rated 5 out of 5 by
luke duke 95 from
great
awesome costumer services in great time within 10 minutes they got back with me
Date published: 2023-01-27
Rated 5 out of 5 by
Leo Roehl Jr from
TurboTax totally Rocks
I had a few questions that were answered right away. Easy walk through with the online representative Rob.
Date published: 2023-01-27
Rated 5 out of 5 by
Jencatlady77 from
Quick and easy
I've used it for a few years now very easy and quick
Date published: 2023-01-27
Rated 2 out of 5 by
ROXW from
Not so black and white anymore
Normally my taxes are pretty simple. I have no children, no properties, no extra add ons etc. This year the only difference is I have two W2s. Once entered, it was asking for itemized deductions to help add more money, which led me having to pay $39 to continue. Didn't want to pay it but it saved me $76 so I figured spending the $39 was a good choice. Well then, I get farther and since I used the deductions above I couldn't file for free and had to pay additional $39. Then I get farther and its an additional $39 for state. It used to be so cheap to file here and pay less than $50 to file everything now i have to pay $117 just to file a simple return that i have to do myself.
All TurboTax® Offerings Reviews - Page 444
Date published: 2023-01-27