TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX RULES ANTIONETTE IS A ROCKSTAR AND TURBO TAX IS THE FUTURE
Date published: 2022-03-21
Rated 5 out of 5 by from Easy to use. Step by step questions makes it so easy to understand and use.
Date published: 2022-03-21
Rated 5 out of 5 by from Thorough This family of programs is thorough and accurate. I would appreciate simpler explanations in certain help screens, but for basic tax filings it is terrific.
Date published: 2022-03-21
Rated 5 out of 5 by from Easy to do Taxes with Turbo My experience with Turbotax was positive. I was able to work with both tax experts and felt comfortable sharing my situation with everyone involved. Jeffery and Scholastica were very helpful with preparing my taxes and making sure I got a refund. Only downside is that I thought I qualified for the 0 dollar taxes but ended up paying more than expected but I am happy to pay because last year I did my taxes on my own and I messed up so knowing that they reviewed and prepared my taxes made me feel more secure.
Date published: 2022-03-21
Rated 4 out of 5 by from Turbo Tax is Great turbo tax is the best to get it done right and fast, but cheaper options are available.
Date published: 2022-03-21
Rated 5 out of 5 by from Thanks TurboTax I wasn’t able to access previous years documents and a tax expert was able to easily navigate me through the process of retrieval. Very pleased!
Date published: 2022-03-21
Rated 5 out of 5 by from Good Product Used for 4 years without a problem and will continue to use.
Date published: 2022-03-21
Rated 3 out of 5 by from TURBO TAX IS A CHALLENGE FOR SENIORS Since I could not open the turbo tax disc purchased at office max, as I have been able to for the past 9 years, I had to do the return online. It seemed much more difficult and complicated than in previous years. (I used to do taxes for H&R Block so I have had a lot of tax prep experience.
Date published: 2022-03-21
Rated 5 out of 5 by from Full Service Tax filing experience I had filed with full service Turbo Tax last year and was very happy with the work that the accountant Jennifer did. Initially Turbo Tax randomly assigned me to a different person. Continuity in my accountant is important to me. I am glad that TurboTax found the same accountant as last year full service. I think she did a great job. IMPORTANT: TurboTax should offer an option to full service customers to continue working with the same person as previous year at the start of Tax season.
Date published: 2022-03-21
Rated 4 out of 5 by from Turbo tax is great This was my first time using Turbo tax and I couldn't believe how easy it was.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4365
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX RULES ANTIONETTE IS A ROCKSTAR AND TURBO TAX IS THE FUTURE
Date published: 2022-03-21
Rated 5 out of 5 by from Easy to use. Step by step questions makes it so easy to understand and use.
Date published: 2022-03-21
Rated 5 out of 5 by from Thorough This family of programs is thorough and accurate. I would appreciate simpler explanations in certain help screens, but for basic tax filings it is terrific.
Date published: 2022-03-21
Rated 5 out of 5 by from Easy to do Taxes with Turbo My experience with Turbotax was positive. I was able to work with both tax experts and felt comfortable sharing my situation with everyone involved. Jeffery and Scholastica were very helpful with preparing my taxes and making sure I got a refund. Only downside is that I thought I qualified for the 0 dollar taxes but ended up paying more than expected but I am happy to pay because last year I did my taxes on my own and I messed up so knowing that they reviewed and prepared my taxes made me feel more secure.
Date published: 2022-03-21
Rated 4 out of 5 by from Turbo Tax is Great turbo tax is the best to get it done right and fast, but cheaper options are available.
Date published: 2022-03-21
Rated 5 out of 5 by from Thanks TurboTax I wasn’t able to access previous years documents and a tax expert was able to easily navigate me through the process of retrieval. Very pleased!
Date published: 2022-03-21
Rated 5 out of 5 by from Good Product Used for 4 years without a problem and will continue to use.
Date published: 2022-03-21
Rated 3 out of 5 by from TURBO TAX IS A CHALLENGE FOR SENIORS Since I could not open the turbo tax disc purchased at office max, as I have been able to for the past 9 years, I had to do the return online. It seemed much more difficult and complicated than in previous years. (I used to do taxes for H&R Block so I have had a lot of tax prep experience.
Date published: 2022-03-21
Rated 5 out of 5 by from Full Service Tax filing experience I had filed with full service Turbo Tax last year and was very happy with the work that the accountant Jennifer did. Initially Turbo Tax randomly assigned me to a different person. Continuity in my accountant is important to me. I am glad that TurboTax found the same accountant as last year full service. I think she did a great job. IMPORTANT: TurboTax should offer an option to full service customers to continue working with the same person as previous year at the start of Tax season.
Date published: 2022-03-21
Rated 4 out of 5 by from Turbo tax is great This was my first time using Turbo tax and I couldn't believe how easy it was.
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4365