TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
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Rated 2 out of 5 by NTDa from Buggy updates (MS Fault: error 1603) I down loaded the software from a CD ans upodated several times. During the last week before filing, a update was required. The update failed multiple times. The customer support solution was to uninstall the software and reload either with a download over the internet or from the CD and cross your fingers hoping you don't have get the eroor 1603. Yikes!!!!
Date published: 2023-04-10
Rated 5 out of 5 by Scotty2978 from Easy to Use Ease of use and assistance in making sure deductions are maximized.
Date published: 2023-04-10
Rated 5 out of 5 by NCocean from 15 plus years using Turbo Tax! We own a small business and Turbo Tax Home and Business makes sifting through all the tax forms so much easier!
Date published: 2023-04-10
Rated 5 out of 5 by loulougurl from Always easy to use! User-friendly and easy to do yourself. I like the simplicity.
Date published: 2023-04-10
Rated 4 out of 5 by KateN123 from TurboTax is very helpful I appreciate the streamlined process that TurboTax allowed. They made correcting a filing mistake easy to address.
Date published: 2023-04-10
Rated 5 out of 5 by Bob0446 from Turbo Tax is an easy and quick way to file. This is not the first year I've used Turbo Tax. They stay up to date on all tax credits and is very easy to use.
Date published: 2023-04-10
Rated 2 out of 5 by JoopJangus from Trash tbh Doing any sort of easy tax return, which most people do, doesn't justify the price involved. The only service TurboTax actually provides is some software that just copies info from one document to another, which anyone can do in ten minutes anyway, and then processing the payment. Why they think they deserve well over $100 to do that is beyond me, but that's the scam I guess. It's trash, and full of goofy "tee-hee" moments that are actual cringe.
Date published: 2023-04-10
Rated 5 out of 5 by MKR88 from Easy but Hard Overall the entire process was fairly easy. The most difficult portion of inputting the information were for investments, such as form 1099-B and 1099-DIV, along with input for the ROTH IRA.
Date published: 2023-04-10
Rated 1 out of 5 by Kris14672847031 from Challenging and Expensive Turbotax has gotten more complicated and used to be free. I can have an actual person do both my taxes and my finances taxes for the same price as one persons taxes.
Date published: 2023-04-10
Rated 2 out of 5 by PS 1960 from Turbo Tax Review I had a lot of trouble using a program that I should have been able to share with my brother. Their license key would not work because I was operating from a different computer and he had used the disc to install. The helpline's solution did not work. I ended up buying my own software. I give it 2 stars out if 5.
All TurboTax® Offerings Reviews - Page 3882
Date published: 2023-04-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by NTDa from Buggy updates (MS Fault: error 1603) I down loaded the software from a CD ans upodated several times. During the last week before filing, a update was required. The update failed multiple times. The customer support solution was to uninstall the software and reload either with a download over the internet or from the CD and cross your fingers hoping you don't have get the eroor 1603. Yikes!!!!
Date published: 2023-04-10
Rated 5 out of 5 by Scotty2978 from Easy to Use Ease of use and assistance in making sure deductions are maximized.
Date published: 2023-04-10
Rated 5 out of 5 by NCocean from 15 plus years using Turbo Tax! We own a small business and Turbo Tax Home and Business makes sifting through all the tax forms so much easier!
Date published: 2023-04-10
Rated 5 out of 5 by loulougurl from Always easy to use! User-friendly and easy to do yourself. I like the simplicity.
Date published: 2023-04-10
Rated 4 out of 5 by KateN123 from TurboTax is very helpful I appreciate the streamlined process that TurboTax allowed. They made correcting a filing mistake easy to address.
Date published: 2023-04-10
Rated 5 out of 5 by Bob0446 from Turbo Tax is an easy and quick way to file. This is not the first year I've used Turbo Tax. They stay up to date on all tax credits and is very easy to use.
Date published: 2023-04-10
Rated 2 out of 5 by JoopJangus from Trash tbh Doing any sort of easy tax return, which most people do, doesn't justify the price involved. The only service TurboTax actually provides is some software that just copies info from one document to another, which anyone can do in ten minutes anyway, and then processing the payment. Why they think they deserve well over $100 to do that is beyond me, but that's the scam I guess. It's trash, and full of goofy "tee-hee" moments that are actual cringe.
Date published: 2023-04-10
Rated 5 out of 5 by MKR88 from Easy but Hard Overall the entire process was fairly easy. The most difficult portion of inputting the information were for investments, such as form 1099-B and 1099-DIV, along with input for the ROTH IRA.
Date published: 2023-04-10
Rated 1 out of 5 by Kris14672847031 from Challenging and Expensive Turbotax has gotten more complicated and used to be free. I can have an actual person do both my taxes and my finances taxes for the same price as one persons taxes.
Date published: 2023-04-10
Rated 2 out of 5 by PS 1960 from Turbo Tax Review I had a lot of trouble using a program that I should have been able to share with my brother. Their license key would not work because I was operating from a different computer and he had used the disc to install. The helpline's solution did not work. I ended up buying my own software. I give it 2 stars out if 5.
All TurboTax® Offerings Reviews - Page 3882
Date published: 2023-04-10