TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Wahoo7 from
very simple to use
didn't have all the needed forms so had to file an extension. turbo tax made the filing of the extension and our return very simple. so easy to use that even i could do it.
Date published: 2022-10-13
Rated 5 out of 5 by
lmolina84 from
It was great
great communication...easy process they answered all my questions the best way possible
Date published: 2022-10-13
Rated 5 out of 5 by
Kekas from
Great resource
Made it easier and less stressful, what a difference
Date published: 2022-10-13
Rated 5 out of 5 by
RLF1952 from
A loyal Customer for over 15 years
Easy to use step by step instructions. If you have any need for additional help a Turbo Tax tech team is ready to step in. No rush.....no pain.
Date published: 2022-10-13
Rated 5 out of 5 by
Blake 2024 from
Turbo Tax is Awesome and Convenient
This was very helpful and I recommend it. Will use it every year.
Date published: 2022-10-13
Rated 5 out of 5 by
null from
Easy to use
Having a live expert to help is the best! I'll be using Turbtax from now on.
Date published: 2022-10-13
Rated 3 out of 5 by
TURBO hims from
turbo tax
State used to be free now it's a charge. Hope we do not have to look for other options.
Date published: 2022-10-13
Rated 4 out of 5 by
Warben3 from
Very good software but has a few flaws
Overall very good tax software but here are a few flaws I noticed: 1. Could not hit submit button when purchasing state e-file service. Button was hidden below my screen and scrolling down did not work. 2. Several times I needed to re-enter answers to questions as software did not pickup where I last left off. 3. Did not have help/instructions for entry of data on certain codes on K-1 entry of box 20, code Z - Section 199A information.
Date published: 2022-10-13
Rated 2 out of 5 by
plmok from
Trapped by TT
Been using since the Parson's Tech days. Used to give discounts for returning customers. No longer, even surprise fees that could reduce my meager refund.
Date published: 2022-10-13
Rated 4 out of 5 by
Tomm 990 from
TurboTax
Excellent follow up, kept me on track, looking for an easy alternative. F
All TurboTax® Offerings Reviews - Page 3761
Date published: 2022-10-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Wahoo7 from
very simple to use
didn't have all the needed forms so had to file an extension. turbo tax made the filing of the extension and our return very simple. so easy to use that even i could do it.
Date published: 2022-10-13
Rated 5 out of 5 by
lmolina84 from
It was great
great communication...easy process they answered all my questions the best way possible
Date published: 2022-10-13
Rated 5 out of 5 by
Kekas from
Great resource
Made it easier and less stressful, what a difference
Date published: 2022-10-13
Rated 5 out of 5 by
RLF1952 from
A loyal Customer for over 15 years
Easy to use step by step instructions. If you have any need for additional help a Turbo Tax tech team is ready to step in. No rush.....no pain.
Date published: 2022-10-13
Rated 5 out of 5 by
Blake 2024 from
Turbo Tax is Awesome and Convenient
This was very helpful and I recommend it. Will use it every year.
Date published: 2022-10-13
Rated 5 out of 5 by
null from
Easy to use
Having a live expert to help is the best! I'll be using Turbtax from now on.
Date published: 2022-10-13
Rated 3 out of 5 by
TURBO hims from
turbo tax
State used to be free now it's a charge. Hope we do not have to look for other options.
Date published: 2022-10-13
Rated 4 out of 5 by
Warben3 from
Very good software but has a few flaws
Overall very good tax software but here are a few flaws I noticed: 1. Could not hit submit button when purchasing state e-file service. Button was hidden below my screen and scrolling down did not work. 2. Several times I needed to re-enter answers to questions as software did not pickup where I last left off. 3. Did not have help/instructions for entry of data on certain codes on K-1 entry of box 20, code Z - Section 199A information.
Date published: 2022-10-13
Rated 2 out of 5 by
plmok from
Trapped by TT
Been using since the Parson's Tech days. Used to give discounts for returning customers. No longer, even surprise fees that could reduce my meager refund.
Date published: 2022-10-13
Rated 4 out of 5 by
Tomm 990 from
TurboTax
Excellent follow up, kept me on track, looking for an easy alternative. F
All TurboTax® Offerings Reviews - Page 3761
Date published: 2022-10-13