TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from very simple to use didn't have all the needed forms so had to file an extension. turbo tax made the filing of the extension and our return very simple. so easy to use that even i could do it.
Date published: 2022-10-13
Rated 5 out of 5 by from It was great great communication...easy process they answered all my questions the best way possible
Date published: 2022-10-13
Rated 5 out of 5 by from Great resource Made it easier and less stressful, what a difference
Date published: 2022-10-13
Rated 5 out of 5 by from A loyal Customer for over 15 years Easy to use step by step instructions. If you have any need for additional help a Turbo Tax tech team is ready to step in. No rush.....no pain.
Date published: 2022-10-13
Rated 5 out of 5 by from Turbo Tax is Awesome and Convenient This was very helpful and I recommend it. Will use it every year.
Date published: 2022-10-13
Rated 5 out of 5 by from Easy to use Having a live expert to help is the best! I'll be using Turbtax from now on.
Date published: 2022-10-13
Rated 3 out of 5 by from turbo tax State used to be free now it's a charge. Hope we do not have to look for other options.
Date published: 2022-10-13
Rated 4 out of 5 by from Very good software but has a few flaws Overall very good tax software but here are a few flaws I noticed: 1. Could not hit submit button when purchasing state e-file service. Button was hidden below my screen and scrolling down did not work. 2. Several times I needed to re-enter answers to questions as software did not pickup where I last left off. 3. Did not have help/instructions for entry of data on certain codes on K-1 entry of box 20, code Z - Section 199A information.
Date published: 2022-10-13
Rated 2 out of 5 by from Trapped by TT Been using since the Parson's Tech days. Used to give discounts for returning customers. No longer, even surprise fees that could reduce my meager refund.
Date published: 2022-10-13
Rated 4 out of 5 by from TurboTax Excellent follow up, kept me on track, looking for an easy alternative. F
Date published: 2022-10-13
All TurboTax® Offerings Reviews - Page 3761
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from very simple to use didn't have all the needed forms so had to file an extension. turbo tax made the filing of the extension and our return very simple. so easy to use that even i could do it.
Date published: 2022-10-13
Rated 5 out of 5 by from It was great great communication...easy process they answered all my questions the best way possible
Date published: 2022-10-13
Rated 5 out of 5 by from Great resource Made it easier and less stressful, what a difference
Date published: 2022-10-13
Rated 5 out of 5 by from A loyal Customer for over 15 years Easy to use step by step instructions. If you have any need for additional help a Turbo Tax tech team is ready to step in. No rush.....no pain.
Date published: 2022-10-13
Rated 5 out of 5 by from Turbo Tax is Awesome and Convenient This was very helpful and I recommend it. Will use it every year.
Date published: 2022-10-13
Rated 5 out of 5 by from Easy to use Having a live expert to help is the best! I'll be using Turbtax from now on.
Date published: 2022-10-13
Rated 3 out of 5 by from turbo tax State used to be free now it's a charge. Hope we do not have to look for other options.
Date published: 2022-10-13
Rated 4 out of 5 by from Very good software but has a few flaws Overall very good tax software but here are a few flaws I noticed: 1. Could not hit submit button when purchasing state e-file service. Button was hidden below my screen and scrolling down did not work. 2. Several times I needed to re-enter answers to questions as software did not pickup where I last left off. 3. Did not have help/instructions for entry of data on certain codes on K-1 entry of box 20, code Z - Section 199A information.
Date published: 2022-10-13
Rated 2 out of 5 by from Trapped by TT Been using since the Parson's Tech days. Used to give discounts for returning customers. No longer, even surprise fees that could reduce my meager refund.
Date published: 2022-10-13
Rated 4 out of 5 by from TurboTax Excellent follow up, kept me on track, looking for an easy alternative. F
Date published: 2022-10-13
All TurboTax® Offerings Reviews - Page 3761