TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
toughdogKayla from
My Go-To Tax Software
I've used TurboTax for both my business and personal tax returns for over twenty years and never encountered an issue. I know I can file my taxes with "peace of mind", who could ask for more?
Date published: 2022-10-14
Rated 5 out of 5 by
DNA Restoring from
Turbotax - Bernadette is aweseom
Bernadette helped us more than anyone could have, and went above and beyond!
Date published: 2022-10-14
Rated 5 out of 5 by
weschealan from
Very helpful
Three different experts, all exceptional and very helpful
Date published: 2022-10-14
Rated 1 out of 5 by
TXFreeze from
2021 Texas Freeze Disaster Withdrawal
Turbo Tax doesn't allow us to include the 2021 Texas Freeze Disaster Withdrawal. Turbo Tax only considers 2020, 2019, 2018, and 2017. Having to print my taxes and alter them to include no penalty 2021 Texas Freeze Disaster Withdrawal. Do not know why the program doesn't include other disaster withdrawals especially one as publicized as the Texas freeze.
Date published: 2022-10-13
Rated 5 out of 5 by
Aivilo from
TurboTax helps
Thanks to turbo tax, filing my taxes are easy every year!
Date published: 2022-10-13
Rated 5 out of 5 by
MHawkeye from
Great Turbo Tax experience
Darlene was ver try helpful and knowledgeable. She explained everything to me. And even included information like where we were in our tax bracket and how it was different from last year. I would love to be able to work with her again next year!
Date published: 2022-10-13
Rated 3 out of 5 by
NadGrem from
Looks like I was charged more than I should have b
Looks like I was charged more than I should have been. I chose to deduct the TurboTax cost from my tax return and saw it was listed as $79 with a discount, but $113 was taken from my return. Seems like this happens every year, classic, but I'm impatient so not too mad.
Date published: 2022-10-13
Rated 5 out of 5 by
Russjc2423 from
Turbo Tax is great for self-employed
Turbo Tax gives even more tax info than my accountant ever did!
Date published: 2022-10-13
Rated 5 out of 5 by
James and Annette from
Excellent
Jaqueline was so supportive, she had so much patience with the challengees but she made sure that every thing was completed
Date published: 2022-10-13
Rated 5 out of 5 by
LRP2 from
TurboTax is so helpful!
The guidance provided by TurboTax is so appreciated and provides a level of comfort that all entries are addressed.
All TurboTax® Offerings Reviews - Page 3430
Date published: 2022-10-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
toughdogKayla from
My Go-To Tax Software
I've used TurboTax for both my business and personal tax returns for over twenty years and never encountered an issue. I know I can file my taxes with "peace of mind", who could ask for more?
Date published: 2022-10-14
Rated 5 out of 5 by
DNA Restoring from
Turbotax - Bernadette is aweseom
Bernadette helped us more than anyone could have, and went above and beyond!
Date published: 2022-10-14
Rated 5 out of 5 by
weschealan from
Very helpful
Three different experts, all exceptional and very helpful
Date published: 2022-10-14
Rated 1 out of 5 by
TXFreeze from
2021 Texas Freeze Disaster Withdrawal
Turbo Tax doesn't allow us to include the 2021 Texas Freeze Disaster Withdrawal. Turbo Tax only considers 2020, 2019, 2018, and 2017. Having to print my taxes and alter them to include no penalty 2021 Texas Freeze Disaster Withdrawal. Do not know why the program doesn't include other disaster withdrawals especially one as publicized as the Texas freeze.
Date published: 2022-10-13
Rated 5 out of 5 by
Aivilo from
TurboTax helps
Thanks to turbo tax, filing my taxes are easy every year!
Date published: 2022-10-13
Rated 5 out of 5 by
MHawkeye from
Great Turbo Tax experience
Darlene was ver try helpful and knowledgeable. She explained everything to me. And even included information like where we were in our tax bracket and how it was different from last year. I would love to be able to work with her again next year!
Date published: 2022-10-13
Rated 3 out of 5 by
NadGrem from
Looks like I was charged more than I should have b
Looks like I was charged more than I should have been. I chose to deduct the TurboTax cost from my tax return and saw it was listed as $79 with a discount, but $113 was taken from my return. Seems like this happens every year, classic, but I'm impatient so not too mad.
Date published: 2022-10-13
Rated 5 out of 5 by
Russjc2423 from
Turbo Tax is great for self-employed
Turbo Tax gives even more tax info than my accountant ever did!
Date published: 2022-10-13
Rated 5 out of 5 by
James and Annette from
Excellent
Jaqueline was so supportive, she had so much patience with the challengees but she made sure that every thing was completed
Date published: 2022-10-13
Rated 5 out of 5 by
LRP2 from
TurboTax is so helpful!
The guidance provided by TurboTax is so appreciated and provides a level of comfort that all entries are addressed.
All TurboTax® Offerings Reviews - Page 3430
Date published: 2022-10-13