TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from love turbotax fast and easy, i love using TurboTax, it walks you through, they help you if you need it, i highly recommend it, And its free. i use it all the time.
Date published: 2023-01-27
Rated 4 out of 5 by from Loveit I love how TurboTax keeps my info to transfer from year to year. I am not happy with the fees involved, they can hurt when you are not getting a return. Not expecting free but ours adds up due to rental properties.
Date published: 2023-01-27
Rated 5 out of 5 by from Robin Robin was exceptional. I felt completely safe with her doing my taxes due to her level of knowledge and professionalism.
Date published: 2023-01-27
Rated 5 out of 5 by from Very easy to use Every year I am able to easily to complete my taxes
Date published: 2023-01-27
Rated 5 out of 5 by from My experience with TurboTax I have used TurboTax to file my taxes since I was 18, and every year I never have to worry about the stress my parents must've gone through. TurboTax makes it so easy to file taxes and takes every bit of stress out of the process. Fast, easy, and updated for younger people like me who grew up using the internet and just want a seamless process. You can file your taxes right from your phone.
Date published: 2023-01-27
Rated 1 out of 5 by from What Happened to the Free TurboTax? I loved TurboTax, but now that it's not free, it just feels like getting teeth pulled, yet another thing to spend money on that we have almost no choice on the matter with.
Date published: 2023-01-27
Rated 5 out of 5 by from the best it was a good one would recommend it to anyone who needs taxes done
Date published: 2023-01-27
Rated 1 out of 5 by from TurboTax Fees don't make sense. Prices to file online even without help are rising. And then if you pick the easier options you get a TurboTax fee for making it easy for everyone. "take it out of my return" Okay will do and charge you a third fee for it do this. Also it shows you that you can get more money back but they can only get you that refund if you upgrade the services so when you upgrade the service theres no change in your refund to show that the upgrade was even needed. So you try to downgrade back to the basic because the extra you can get now is being taken just to pay TurboTax and guess what, No option to downgrade only to upgrade and now that youre looking at it the fees have gone up. Taxes are bad enough as it is. And with TurboTax charging more each year to use the same program that is always had just makes tax time even worse. So personally next year im not using TurboTax.
Date published: 2023-01-27
Rated 5 out of 5 by from Easy to Use I have used TurboTax for 8 years now. It has always been straight forward and easy to use. Not to mention a quick and painless process! When I need help it is just a click away. The employees are always friendly, knowledgeable, and very helpful. The search option is easy to find and provides answers that I can understand. There are never any hidden fees and I can always remove something if I decide that I do not want it. I highly recommend TurboTax if you want a do it yourself service!
Date published: 2023-01-27
Rated 5 out of 5 by from Great Software ......................................................................
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 3335
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from love turbotax fast and easy, i love using TurboTax, it walks you through, they help you if you need it, i highly recommend it, And its free. i use it all the time.
Date published: 2023-01-27
Rated 4 out of 5 by from Loveit I love how TurboTax keeps my info to transfer from year to year. I am not happy with the fees involved, they can hurt when you are not getting a return. Not expecting free but ours adds up due to rental properties.
Date published: 2023-01-27
Rated 5 out of 5 by from Robin Robin was exceptional. I felt completely safe with her doing my taxes due to her level of knowledge and professionalism.
Date published: 2023-01-27
Rated 5 out of 5 by from Very easy to use Every year I am able to easily to complete my taxes
Date published: 2023-01-27
Rated 5 out of 5 by from My experience with TurboTax I have used TurboTax to file my taxes since I was 18, and every year I never have to worry about the stress my parents must've gone through. TurboTax makes it so easy to file taxes and takes every bit of stress out of the process. Fast, easy, and updated for younger people like me who grew up using the internet and just want a seamless process. You can file your taxes right from your phone.
Date published: 2023-01-27
Rated 1 out of 5 by from What Happened to the Free TurboTax? I loved TurboTax, but now that it's not free, it just feels like getting teeth pulled, yet another thing to spend money on that we have almost no choice on the matter with.
Date published: 2023-01-27
Rated 5 out of 5 by from the best it was a good one would recommend it to anyone who needs taxes done
Date published: 2023-01-27
Rated 1 out of 5 by from TurboTax Fees don't make sense. Prices to file online even without help are rising. And then if you pick the easier options you get a TurboTax fee for making it easy for everyone. "take it out of my return" Okay will do and charge you a third fee for it do this. Also it shows you that you can get more money back but they can only get you that refund if you upgrade the services so when you upgrade the service theres no change in your refund to show that the upgrade was even needed. So you try to downgrade back to the basic because the extra you can get now is being taken just to pay TurboTax and guess what, No option to downgrade only to upgrade and now that youre looking at it the fees have gone up. Taxes are bad enough as it is. And with TurboTax charging more each year to use the same program that is always had just makes tax time even worse. So personally next year im not using TurboTax.
Date published: 2023-01-27
Rated 5 out of 5 by from Easy to Use I have used TurboTax for 8 years now. It has always been straight forward and easy to use. Not to mention a quick and painless process! When I need help it is just a click away. The employees are always friendly, knowledgeable, and very helpful. The search option is easy to find and provides answers that I can understand. There are never any hidden fees and I can always remove something if I decide that I do not want it. I highly recommend TurboTax if you want a do it yourself service!
Date published: 2023-01-27
Rated 5 out of 5 by from Great Software ......................................................................
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 3335