TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Student
Rated 4 out of 5 by from Turbotax is great! My experience with Turbotax went better than I expected.
Date published: 2021-03-07
Rated 1 out of 5 by from Will likely be the last time I use TurboTax FORCED me to pay for the Deluxe version, your commercials for FREE, FREE, FREE are complete BULL. You dont even give me the option for the free version. Likewise doesnt make it clear till after payment has already gone through several repetative steps that you find a $40 fee for direct deposit. Started as free and ended up at $150, this is how you lose customers.
Date published: 2021-03-07
Rated 5 out of 5 by from fast and easy Is easy to follow and they explain everything well.
Date published: 2021-03-07
Rated 1 out of 5 by from TurboTax is expensive constantly try to get you to purchase unnecessary stuff
Date published: 2021-03-07
Rated 5 out of 5 by from First time user - Super! Turbo Tax is everything I had heard about it and more! Step by step instructions for filing taxes. I could even call to ask questions that I had about my unique situation! It was a relief to get the taxes completed and it was so easy!
Date published: 2021-03-07
Rated 5 out of 5 by from Turbo tax is amazing Very easy to use, and explains everything in detail.
Date published: 2021-03-07
Rated 5 out of 5 by from Thank You I put all my info into a different tax filing program and it told me I owed my state over $1700 in taxes, which I knew was not right. With Turbo Tax it was less than $600 which is what it is every year. Thanks!!!
Date published: 2021-03-07
Rated 5 out of 5 by from Excellent Very simple and easy to use. Will be using next year.
Date published: 2021-03-07
Rated 5 out of 5 by from They did an awesome job I had a few problems to begin with but later everything was resolved
Date published: 2021-03-07
Rated 2 out of 5 by from Turbo Tax Glitch... The Turbo Tax business software made me install the AZ State s - corp file and charged me $60 to do it. I am an LLC in the state of AZ that files sub chapter S for Federal with a separate personal tax filing for state and federal. I've never had to file S-Corp Returns for AZ before and the form did not self-populate from my federal rtn. It also kept trying to file me as a multi-state s-corp doing business in AZ. I had to elect not to file the state form to get my federal form to file.
Date published: 2021-03-07
All TurboTax® Offerings Reviews - Page 322
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbotax is great! My experience with Turbotax went better than I expected.
Date published: 2021-03-07
Rated 1 out of 5 by from Will likely be the last time I use TurboTax FORCED me to pay for the Deluxe version, your commercials for FREE, FREE, FREE are complete BULL. You dont even give me the option for the free version. Likewise doesnt make it clear till after payment has already gone through several repetative steps that you find a $40 fee for direct deposit. Started as free and ended up at $150, this is how you lose customers.
Date published: 2021-03-07
Rated 5 out of 5 by from fast and easy Is easy to follow and they explain everything well.
Date published: 2021-03-07
Rated 1 out of 5 by from TurboTax is expensive constantly try to get you to purchase unnecessary stuff
Date published: 2021-03-07
Rated 5 out of 5 by from First time user - Super! Turbo Tax is everything I had heard about it and more! Step by step instructions for filing taxes. I could even call to ask questions that I had about my unique situation! It was a relief to get the taxes completed and it was so easy!
Date published: 2021-03-07
Rated 5 out of 5 by from Turbo tax is amazing Very easy to use, and explains everything in detail.
Date published: 2021-03-07
Rated 5 out of 5 by from Thank You I put all my info into a different tax filing program and it told me I owed my state over $1700 in taxes, which I knew was not right. With Turbo Tax it was less than $600 which is what it is every year. Thanks!!!
Date published: 2021-03-07
Rated 5 out of 5 by from Excellent Very simple and easy to use. Will be using next year.
Date published: 2021-03-07
Rated 5 out of 5 by from They did an awesome job I had a few problems to begin with but later everything was resolved
Date published: 2021-03-07
Rated 2 out of 5 by from Turbo Tax Glitch... The Turbo Tax business software made me install the AZ State s - corp file and charged me $60 to do it. I am an LLC in the state of AZ that files sub chapter S for Federal with a separate personal tax filing for state and federal. I've never had to file S-Corp Returns for AZ before and the form did not self-populate from my federal rtn. It also kept trying to file me as a multi-state s-corp doing business in AZ. I had to elect not to file the state form to get my federal form to file.
Date published: 2021-03-07
All TurboTax® Offerings Reviews - Page 322