TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Technical issues, no free option. It makes taxes easy, but they charged me over $100 for a simple tax return: 2 W2s in the same state, standard deduction. That's about 20% of my total return. There was no option for a cheaper package, and my roommate said his was totally free. I wish I had known there was a free option before I submitted my returns. I also ran into some technical issues when it came to submitting my 1095-A and my state taxes, which wasted a lot of my time. Additionally, all the app did was send me to the internet browser to complete the entire process, so I'm not sure what the purpose of the app is.
Date published: 2023-01-29
Rated 5 out of 5 by from Easy and convenient The interface really lays everything out smoothly.
Date published: 2023-01-29
Rated 5 out of 5 by from Great Service Turbo Tax is thorough and easy to use! They covered all the bases and made me feel secure that everything was done correctly.
Date published: 2023-01-29
Rated 5 out of 5 by from GREAT EASY HELPFUL FASTWILL USE YOU AGIN THANK S FREDERAL GOV
Date published: 2023-01-29
Rated 5 out of 5 by from Easy to use! The step-by-step process is very easy to follow. Questions are presented in a clear understandable format.
Date published: 2023-01-29
Rated 5 out of 5 by from TurboTax does what I need I like that it keeps all my records from the previous year.
Date published: 2023-01-29
Rated 5 out of 5 by from It was good It was very easy and liked using it and very user friendly to use and nice step by step
Date published: 2023-01-29
Rated 5 out of 5 by from TurboTax is dependable and trustworthy I have been using turbo tax for several years and I have always received fast and dependable service.
Date published: 2023-01-29
Rated 5 out of 5 by from TurboTax is great Ginger E is really great and I wouldn’t mind working with her again
Date published: 2023-01-29
Rated 5 out of 5 by from Super easy to file ☺️ I been here since 2 years and its good its pretty good at my refunds too!
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 2356
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Technical issues, no free option. It makes taxes easy, but they charged me over $100 for a simple tax return: 2 W2s in the same state, standard deduction. That's about 20% of my total return. There was no option for a cheaper package, and my roommate said his was totally free. I wish I had known there was a free option before I submitted my returns. I also ran into some technical issues when it came to submitting my 1095-A and my state taxes, which wasted a lot of my time. Additionally, all the app did was send me to the internet browser to complete the entire process, so I'm not sure what the purpose of the app is.
Date published: 2023-01-29
Rated 5 out of 5 by from Easy and convenient The interface really lays everything out smoothly.
Date published: 2023-01-29
Rated 5 out of 5 by from Great Service Turbo Tax is thorough and easy to use! They covered all the bases and made me feel secure that everything was done correctly.
Date published: 2023-01-29
Rated 5 out of 5 by from GREAT EASY HELPFUL FASTWILL USE YOU AGIN THANK S FREDERAL GOV
Date published: 2023-01-29
Rated 5 out of 5 by from Easy to use! The step-by-step process is very easy to follow. Questions are presented in a clear understandable format.
Date published: 2023-01-29
Rated 5 out of 5 by from TurboTax does what I need I like that it keeps all my records from the previous year.
Date published: 2023-01-29
Rated 5 out of 5 by from It was good It was very easy and liked using it and very user friendly to use and nice step by step
Date published: 2023-01-29
Rated 5 out of 5 by from TurboTax is dependable and trustworthy I have been using turbo tax for several years and I have always received fast and dependable service.
Date published: 2023-01-29
Rated 5 out of 5 by from TurboTax is great Ginger E is really great and I wouldn’t mind working with her again
Date published: 2023-01-29
Rated 5 out of 5 by from Super easy to file ☺️ I been here since 2 years and its good its pretty good at my refunds too!
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 2356