TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Awesome service and quick Very simple and helpful links to follow, very direct as to what is needed and how to fill all the necessary slots.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo tax is awesome Great program that I’ve been using for years. Highly recommend
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax is so easy way to file my taxes! Turbo Tax is so easy and convenient, making me confident to file my taxes, stress-free and with no worries! I've been using Turbo Tax for years and I highly recommend it to anyone looking to file their taxes efficiently and accurately...
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax is awesome I use TurboTax every year. Very easy and helpful. Will use next year
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax IS EXCELLENT!! EXCELLENT EASE OF USE. STEP BY STEP WALK THRU. 'LEARN MORE' OPTIONS AVAILABLE FOR EXPLANATIONS. GREAT TAX BREAKS SEARCHES. SELF EMPLOYEED USER WITH A 1099NEC AND IT WALKED ME THROUGH EACH STEP WITH EXCELLENT EXPLANATIONS AND NO LIVE HELP NEEDED! HIGHLY RECOMMEND!
Date published: 2023-02-01
Rated 3 out of 5 by from Still kludgy in spots, and a bug Some improvements have made it easier to enter information - especially if you used TurboTax previously. However, I did experience some frustration this year. The first may have been a bug on the day I started, but TT (TurboTax) kept insisting I get a code in addition to my password every time I logged in on my own computer. This wouldn't have been so bad, but the fast way to get a code (text to phone wasn't delivered until the next day (even thought I got instant texts from others) and I had to go through a lengthy process to login each time. Second frustration - (poor design) is I sometimes created a duplicate (unfinished) entry when entering data or forms. I usually caught this (easy to fix then), but two slipped through to the review at the end and would not let me go on until I finished the forms (sometimes took a while), and in one case even then I couldn't delete to form in any obvious way, so I had to fill out with data that wouldn't impact my taxes!
Date published: 2023-02-01
Rated 5 out of 5 by from Easy return Every time I file, it is never a hassle. My refund is always approved.
Date published: 2023-02-01
Rated 5 out of 5 by from Great They always make sure I'm happy with them love turbo tax
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax is awesome TurboTax is very easy to use and also very helpful
Date published: 2023-02-01
Rated 5 out of 5 by from Love Turbo Tax It’s my 3rd year using Turbo Tax ! It always is super easy to follow directions and really makes the whole tax prep a ton easier.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 2171
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome service and quick Very simple and helpful links to follow, very direct as to what is needed and how to fill all the necessary slots.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo tax is awesome Great program that I’ve been using for years. Highly recommend
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax is so easy way to file my taxes! Turbo Tax is so easy and convenient, making me confident to file my taxes, stress-free and with no worries! I've been using Turbo Tax for years and I highly recommend it to anyone looking to file their taxes efficiently and accurately...
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax is awesome I use TurboTax every year. Very easy and helpful. Will use next year
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax IS EXCELLENT!! EXCELLENT EASE OF USE. STEP BY STEP WALK THRU. 'LEARN MORE' OPTIONS AVAILABLE FOR EXPLANATIONS. GREAT TAX BREAKS SEARCHES. SELF EMPLOYEED USER WITH A 1099NEC AND IT WALKED ME THROUGH EACH STEP WITH EXCELLENT EXPLANATIONS AND NO LIVE HELP NEEDED! HIGHLY RECOMMEND!
Date published: 2023-02-01
Rated 3 out of 5 by from Still kludgy in spots, and a bug Some improvements have made it easier to enter information - especially if you used TurboTax previously. However, I did experience some frustration this year. The first may have been a bug on the day I started, but TT (TurboTax) kept insisting I get a code in addition to my password every time I logged in on my own computer. This wouldn't have been so bad, but the fast way to get a code (text to phone wasn't delivered until the next day (even thought I got instant texts from others) and I had to go through a lengthy process to login each time. Second frustration - (poor design) is I sometimes created a duplicate (unfinished) entry when entering data or forms. I usually caught this (easy to fix then), but two slipped through to the review at the end and would not let me go on until I finished the forms (sometimes took a while), and in one case even then I couldn't delete to form in any obvious way, so I had to fill out with data that wouldn't impact my taxes!
Date published: 2023-02-01
Rated 5 out of 5 by from Easy return Every time I file, it is never a hassle. My refund is always approved.
Date published: 2023-02-01
Rated 5 out of 5 by from Great They always make sure I'm happy with them love turbo tax
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax is awesome TurboTax is very easy to use and also very helpful
Date published: 2023-02-01
Rated 5 out of 5 by from Love Turbo Tax It’s my 3rd year using Turbo Tax ! It always is super easy to follow directions and really makes the whole tax prep a ton easier.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 2171