TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Jaymo2010 from
Love TurboTax!
TurboTax is so easy to use and it's great to have someone on standby to help if need be.
Date published: 2023-01-27
Rated 5 out of 5 by
becs565 from
turbo tax is the best
filed in 45 minutes, super easy to complete seven characters short
Date published: 2023-01-27
Rated 5 out of 5 by
Zoeyi from
turbo tax is a great online efile app
I've filed my taxes for years with turbo. I appreciate how easy Turbo Tax is.
Date published: 2023-01-27
Rated 5 out of 5 by
MandyJ06 from
Love Turbo Tax
Mandy was able to help me get the federal filed for me and she was upbeat and great
Date published: 2023-01-27
Rated 3 out of 5 by
mctax713 from
Last Years forms were much easier
Had trouble this year. I had to speak with 3 cpa's today on different items. The 1st cpa was helpful til I accidently disconnected the call. 2nd cpa helped with Fed, and 3rd helped with State. Each of these cpa's were very polite and helpful!
Date published: 2023-01-27
Rated 5 out of 5 by
Nefiteri from
Easy to use and understand!
TurboTax is so easy to use and understand. I will recommend to all my friends and family.
Date published: 2023-01-27
Rated 5 out of 5 by
Charbaken1995 from
Fast and easy
I look forward to file next year always quick and step by step easy
Date published: 2023-01-27
Rated 2 out of 5 by
itsjustmedoingtaxes from
Federal works but not State
Very easy for most parts, completed federal and state taxes under an hour. Then spent an hour or more trying to transmit and kept getting errors after following all instructions. Finally just removed my state taxes and federal filed fine. Guess I get to do this again soon.
Date published: 2023-01-27
Rated 5 out of 5 by
Bawl from
Easy, love it. Thank you. Beautiful
Felt hard at first but everything got cleared up by the expert. Love filing on my own now
Date published: 2023-01-27
Rated 2 out of 5 by
KTHOMPS from
The $39 fee to deduct from refund is excessive
I usually enjoy using Turbo Tax but it seems as if there is always a new tactic to take more of your money. I was surprised to see a $39 fee on top of the $69 dollars I paid; simply to deduct the funds from my refund.
All TurboTax® Offerings Reviews - Page 2031
Date published: 2023-01-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jaymo2010 from
Love TurboTax!
TurboTax is so easy to use and it's great to have someone on standby to help if need be.
Date published: 2023-01-27
Rated 5 out of 5 by
becs565 from
turbo tax is the best
filed in 45 minutes, super easy to complete seven characters short
Date published: 2023-01-27
Rated 5 out of 5 by
Zoeyi from
turbo tax is a great online efile app
I've filed my taxes for years with turbo. I appreciate how easy Turbo Tax is.
Date published: 2023-01-27
Rated 5 out of 5 by
MandyJ06 from
Love Turbo Tax
Mandy was able to help me get the federal filed for me and she was upbeat and great
Date published: 2023-01-27
Rated 3 out of 5 by
mctax713 from
Last Years forms were much easier
Had trouble this year. I had to speak with 3 cpa's today on different items. The 1st cpa was helpful til I accidently disconnected the call. 2nd cpa helped with Fed, and 3rd helped with State. Each of these cpa's were very polite and helpful!
Date published: 2023-01-27
Rated 5 out of 5 by
Nefiteri from
Easy to use and understand!
TurboTax is so easy to use and understand. I will recommend to all my friends and family.
Date published: 2023-01-27
Rated 5 out of 5 by
Charbaken1995 from
Fast and easy
I look forward to file next year always quick and step by step easy
Date published: 2023-01-27
Rated 2 out of 5 by
itsjustmedoingtaxes from
Federal works but not State
Very easy for most parts, completed federal and state taxes under an hour. Then spent an hour or more trying to transmit and kept getting errors after following all instructions. Finally just removed my state taxes and federal filed fine. Guess I get to do this again soon.
Date published: 2023-01-27
Rated 5 out of 5 by
Bawl from
Easy, love it. Thank you. Beautiful
Felt hard at first but everything got cleared up by the expert. Love filing on my own now
Date published: 2023-01-27
Rated 2 out of 5 by
KTHOMPS from
The $39 fee to deduct from refund is excessive
I usually enjoy using Turbo Tax but it seems as if there is always a new tactic to take more of your money. I was surprised to see a $39 fee on top of the $69 dollars I paid; simply to deduct the funds from my refund.
All TurboTax® Offerings Reviews - Page 2031
Date published: 2023-01-27