TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Love TurboTax! TurboTax is so easy to use and it's great to have someone on standby to help if need be.
Date published: 2023-01-27
Rated 5 out of 5 by from turbo tax is the best filed in 45 minutes, super easy to complete seven characters short
Date published: 2023-01-27
Rated 5 out of 5 by from turbo tax is a great online efile app I've filed my taxes for years with turbo. I appreciate how easy Turbo Tax is.
Date published: 2023-01-27
Rated 5 out of 5 by from Love Turbo Tax Mandy was able to help me get the federal filed for me and she was upbeat and great
Date published: 2023-01-27
Rated 3 out of 5 by from Last Years forms were much easier Had trouble this year. I had to speak with 3 cpa's today on different items. The 1st cpa was helpful til I accidently disconnected the call. 2nd cpa helped with Fed, and 3rd helped with State. Each of these cpa's were very polite and helpful!
Date published: 2023-01-27
Rated 5 out of 5 by from Easy to use and understand! TurboTax is so easy to use and understand. I will recommend to all my friends and family.
Date published: 2023-01-27
Rated 5 out of 5 by from Fast and easy I look forward to file next year always quick and step by step easy
Date published: 2023-01-27
Rated 2 out of 5 by from Federal works but not State Very easy for most parts, completed federal and state taxes under an hour. Then spent an hour or more trying to transmit and kept getting errors after following all instructions. Finally just removed my state taxes and federal filed fine. Guess I get to do this again soon.
Date published: 2023-01-27
Rated 5 out of 5 by from Easy, love it. Thank you. Beautiful Felt hard at first but everything got cleared up by the expert. Love filing on my own now
Date published: 2023-01-27
Rated 2 out of 5 by from The $39 fee to deduct from refund is excessive I usually enjoy using Turbo Tax but it seems as if there is always a new tactic to take more of your money. I was surprised to see a $39 fee on top of the $69 dollars I paid; simply to deduct the funds from my refund.
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 2031
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love TurboTax! TurboTax is so easy to use and it's great to have someone on standby to help if need be.
Date published: 2023-01-27
Rated 5 out of 5 by from turbo tax is the best filed in 45 minutes, super easy to complete seven characters short
Date published: 2023-01-27
Rated 5 out of 5 by from turbo tax is a great online efile app I've filed my taxes for years with turbo. I appreciate how easy Turbo Tax is.
Date published: 2023-01-27
Rated 5 out of 5 by from Love Turbo Tax Mandy was able to help me get the federal filed for me and she was upbeat and great
Date published: 2023-01-27
Rated 3 out of 5 by from Last Years forms were much easier Had trouble this year. I had to speak with 3 cpa's today on different items. The 1st cpa was helpful til I accidently disconnected the call. 2nd cpa helped with Fed, and 3rd helped with State. Each of these cpa's were very polite and helpful!
Date published: 2023-01-27
Rated 5 out of 5 by from Easy to use and understand! TurboTax is so easy to use and understand. I will recommend to all my friends and family.
Date published: 2023-01-27
Rated 5 out of 5 by from Fast and easy I look forward to file next year always quick and step by step easy
Date published: 2023-01-27
Rated 2 out of 5 by from Federal works but not State Very easy for most parts, completed federal and state taxes under an hour. Then spent an hour or more trying to transmit and kept getting errors after following all instructions. Finally just removed my state taxes and federal filed fine. Guess I get to do this again soon.
Date published: 2023-01-27
Rated 5 out of 5 by from Easy, love it. Thank you. Beautiful Felt hard at first but everything got cleared up by the expert. Love filing on my own now
Date published: 2023-01-27
Rated 2 out of 5 by from The $39 fee to deduct from refund is excessive I usually enjoy using Turbo Tax but it seems as if there is always a new tactic to take more of your money. I was surprised to see a $39 fee on top of the $69 dollars I paid; simply to deduct the funds from my refund.
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 2031