TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax was a piece of cake Completed my 2020 return in about an hour. Super easy and convenient.
Date published: 2021-02-23
Rated 5 out of 5 by from TURBO TAX AWESOME IT HAS BEEN NO STRESS ....... EASY AND UNDERSTANDABLE ......
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Awesome My turbotax helper Darlene was absolutely amazing and made everything so easy!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is a very good product Breaks a lot of the jumbo/mubo in kitchen english.
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo Tax Review Everything was good until the end when I saw an additional $40.00 charge to pay for the service with my return, that was a huge surprise and should be shown much earlier. I am sure it was shown somewhere and it is my fault for not reading every single document related to it.
Date published: 2021-02-23
Rated 5 out of 5 by from It's amazing very quick and easy to use My experience was great it was real quick and easy there was help if I needed it it was great experience for my first time
Date published: 2021-02-23
Rated 5 out of 5 by from SUPER EASY I know taxes are very intimidating for most people but TurboTax does such a great job at simplifying the process.
Date published: 2021-02-23
Rated 5 out of 5 by from I love using turbo tax they walk you threw everything and the videos are very helpful .I have been using turbo tax for a while now and every year i love it even more.I tell everyone to use it.
Date published: 2021-02-23
Rated 5 out of 5 by from Always Easy I've used TurboTax for years now and each year is just as easy as the last. I recently became a home owner and was unsure of how filing was going to be but it was simple and each question made sure I was getting the most from my return.
Date published: 2021-02-23
Rated 1 out of 5 by from Turbo Tax Failed Me This Year I have not had an issue with TT in the past five years. I use their free service. This year, amidst my husband losing his job, financial difficulties due to COVID and extreme weather events that have happened in the past week that caused me to miss 5 days of work, I discover that I am being forced to pay for their upgraded services. We were college students working towards a degree and just graduated this past December. The schools sent out a "Congratulations on surviving" check for $100 each. Because of this, I wasn't allowed to file under the normal freebie that I used. $80 to file for each of us, $40 to have it deposited into his bank account. If you went to college this past year, do not use this service. Find someplace that will do it that is more cost-efficient.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 1345
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax was a piece of cake Completed my 2020 return in about an hour. Super easy and convenient.
Date published: 2021-02-23
Rated 5 out of 5 by from TURBO TAX AWESOME IT HAS BEEN NO STRESS ....... EASY AND UNDERSTANDABLE ......
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Awesome My turbotax helper Darlene was absolutely amazing and made everything so easy!
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is a very good product Breaks a lot of the jumbo/mubo in kitchen english.
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo Tax Review Everything was good until the end when I saw an additional $40.00 charge to pay for the service with my return, that was a huge surprise and should be shown much earlier. I am sure it was shown somewhere and it is my fault for not reading every single document related to it.
Date published: 2021-02-23
Rated 5 out of 5 by from It's amazing very quick and easy to use My experience was great it was real quick and easy there was help if I needed it it was great experience for my first time
Date published: 2021-02-23
Rated 5 out of 5 by from SUPER EASY I know taxes are very intimidating for most people but TurboTax does such a great job at simplifying the process.
Date published: 2021-02-23
Rated 5 out of 5 by from I love using turbo tax they walk you threw everything and the videos are very helpful .I have been using turbo tax for a while now and every year i love it even more.I tell everyone to use it.
Date published: 2021-02-23
Rated 5 out of 5 by from Always Easy I've used TurboTax for years now and each year is just as easy as the last. I recently became a home owner and was unsure of how filing was going to be but it was simple and each question made sure I was getting the most from my return.
Date published: 2021-02-23
Rated 1 out of 5 by from Turbo Tax Failed Me This Year I have not had an issue with TT in the past five years. I use their free service. This year, amidst my husband losing his job, financial difficulties due to COVID and extreme weather events that have happened in the past week that caused me to miss 5 days of work, I discover that I am being forced to pay for their upgraded services. We were college students working towards a degree and just graduated this past December. The schools sent out a "Congratulations on surviving" check for $100 each. Because of this, I wasn't allowed to file under the normal freebie that I used. $80 to file for each of us, $40 to have it deposited into his bank account. If you went to college this past year, do not use this service. Find someplace that will do it that is more cost-efficient.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 1345