TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy to use My first time filing taxes was super quick and easy using Turbotax. Never asked for any money along the way and no advertisements were thrown in my face, very well-designed site!
Date published: 2021-02-28
Rated 5 out of 5 by from Love Turbotax! Turbo tax makes completing your taxes painless. Very helpful and accurate!
Date published: 2021-02-28
Rated 4 out of 5 by from Good Will I had a helper to walk me through every which was good I normally do AARP Which is Free Seniors
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is Great Great product - easy to use and very informative. Would recommend to anyone.
Date published: 2021-02-28
Rated 3 out of 5 by from Decent, updates came a bit late and surprise costs The user interface is decent. Looks like TurboTax has for years. Updates to caculate 2020 penalties came a bit late (Feb 26). Was surprised by the $20 fee to efile a state. Would assume this should come gratis since "w/ State" option was purchased. Will likely explore alternative products in the future if TurboTax doesn't pursue a significant facelift.
Date published: 2021-02-28
Rated 5 out of 5 by from was great my experince was great using trubotax.every thing was so easy to do
Date published: 2021-02-28
Rated 5 out of 5 by from TURBO TAX IS AWESOME ALWAYS ABLE TO DO MY TAXES STRESS FREE AND IN A SHORT AMOUNT OF TIME.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use and easy to understand! I do not have a tax degree and just needed to do a basic return. The steps were easy to follow, and then an issue arose, I just followed the instructions! Return is on its way!!!
Date published: 2021-02-28
Rated 3 out of 5 by from Turbo Tax More Expensive I have been using TurboTax for many years I found that this year, it was more confusing to move through different sections and it ended up being more expensive than in years past. I felt like they kept adding extra fees and it took time to go back and choose options to delete fees.
Date published: 2021-02-28
Rated 5 out of 5 by from turbo tax is the way to go so convenient, so easy as this review. saves time.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1329
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to use My first time filing taxes was super quick and easy using Turbotax. Never asked for any money along the way and no advertisements were thrown in my face, very well-designed site!
Date published: 2021-02-28
Rated 5 out of 5 by from Love Turbotax! Turbo tax makes completing your taxes painless. Very helpful and accurate!
Date published: 2021-02-28
Rated 4 out of 5 by from Good Will I had a helper to walk me through every which was good I normally do AARP Which is Free Seniors
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is Great Great product - easy to use and very informative. Would recommend to anyone.
Date published: 2021-02-28
Rated 3 out of 5 by from Decent, updates came a bit late and surprise costs The user interface is decent. Looks like TurboTax has for years. Updates to caculate 2020 penalties came a bit late (Feb 26). Was surprised by the $20 fee to efile a state. Would assume this should come gratis since "w/ State" option was purchased. Will likely explore alternative products in the future if TurboTax doesn't pursue a significant facelift.
Date published: 2021-02-28
Rated 5 out of 5 by from was great my experince was great using trubotax.every thing was so easy to do
Date published: 2021-02-28
Rated 5 out of 5 by from TURBO TAX IS AWESOME ALWAYS ABLE TO DO MY TAXES STRESS FREE AND IN A SHORT AMOUNT OF TIME.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use and easy to understand! I do not have a tax degree and just needed to do a basic return. The steps were easy to follow, and then an issue arose, I just followed the instructions! Return is on its way!!!
Date published: 2021-02-28
Rated 3 out of 5 by from Turbo Tax More Expensive I have been using TurboTax for many years I found that this year, it was more confusing to move through different sections and it ended up being more expensive than in years past. I felt like they kept adding extra fees and it took time to go back and choose options to delete fees.
Date published: 2021-02-28
Rated 5 out of 5 by from turbo tax is the way to go so convenient, so easy as this review. saves time.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1329