TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax is Awesome! I've been using TurboTax for 7 or 8 years. It's fast and easy to use.
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax is so simple I requested a call to review my state return and Sheena was awesome !
Date published: 2023-01-27
Rated 4 out of 5 by from this funny but not funny i wanted to change my plan and i wanted to downgrade but scott said if i didn't get the plan he wouldn't get paid can yall please pay this man x4 the amount yall give him cause i wanted to downgrade but yall dont payyyyy him
Date published: 2023-01-27
Rated 5 out of 5 by from TurboTax is Great I've been using turbo tax for several years, and it's been awesome!
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax makes for Happy Days Y'all Been using Turbo Tax for several years and would recommend it highly to my friends & family !! Thank you so much for being there for me every time I have I needed to do mine or someone else's taxes , Excellent job , Turbo Tax !!! :-)
Date published: 2023-01-27
Rated 5 out of 5 by from Was easy - step by step Doing my taxes is always stressful. Worrying if I am doing it correctly. Turbotax walked me through it step by step and asked me questions. Then it rechecked and would ask questions to ensure I didn't miss anything.
Date published: 2023-01-27
Rated 5 out of 5 by from TurboTax Live Assistance Is Awesome! I had Nykia as my representative. She was 1000% great with communication and helping me understand the filing online. I'm a West Virginia resident while working in the state of Ohio. Every year at tax time I get overwhelmed with the process because my employer only withholds Ohio tax. So it becomes overwhelming trying to get the correct information in the right places. I'm a single income home and I always want to feel confident when accomplishing my finical needs. Nykia sincerely was so helpful, i loved her cheerful attitude. She was so patient with me flipping through pages and trying to find information. THANK YOU for your service and helping me!
Date published: 2023-01-27
Rated 5 out of 5 by from turbi isbawsome great service, excellant customer service and return
Date published: 2023-01-27
Rated 5 out of 5 by from Awesome Service! I’ve been using turbo for years and really love it. It makes filing your taxes easy to understand. Also, Deb, one of the experts walked me through some issues I had and even called to make sure I understood. She was absolutely kind.
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax is Fantastic Very easy and help each step of the way. Great program and love Turbo Tax
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 1329
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Awesome! I've been using TurboTax for 7 or 8 years. It's fast and easy to use.
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax is so simple I requested a call to review my state return and Sheena was awesome !
Date published: 2023-01-27
Rated 4 out of 5 by from this funny but not funny i wanted to change my plan and i wanted to downgrade but scott said if i didn't get the plan he wouldn't get paid can yall please pay this man x4 the amount yall give him cause i wanted to downgrade but yall dont payyyyy him
Date published: 2023-01-27
Rated 5 out of 5 by from TurboTax is Great I've been using turbo tax for several years, and it's been awesome!
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax makes for Happy Days Y'all Been using Turbo Tax for several years and would recommend it highly to my friends & family !! Thank you so much for being there for me every time I have I needed to do mine or someone else's taxes , Excellent job , Turbo Tax !!! :-)
Date published: 2023-01-27
Rated 5 out of 5 by from Was easy - step by step Doing my taxes is always stressful. Worrying if I am doing it correctly. Turbotax walked me through it step by step and asked me questions. Then it rechecked and would ask questions to ensure I didn't miss anything.
Date published: 2023-01-27
Rated 5 out of 5 by from TurboTax Live Assistance Is Awesome! I had Nykia as my representative. She was 1000% great with communication and helping me understand the filing online. I'm a West Virginia resident while working in the state of Ohio. Every year at tax time I get overwhelmed with the process because my employer only withholds Ohio tax. So it becomes overwhelming trying to get the correct information in the right places. I'm a single income home and I always want to feel confident when accomplishing my finical needs. Nykia sincerely was so helpful, i loved her cheerful attitude. She was so patient with me flipping through pages and trying to find information. THANK YOU for your service and helping me!
Date published: 2023-01-27
Rated 5 out of 5 by from turbi isbawsome great service, excellant customer service and return
Date published: 2023-01-27
Rated 5 out of 5 by from Awesome Service! I’ve been using turbo for years and really love it. It makes filing your taxes easy to understand. Also, Deb, one of the experts walked me through some issues I had and even called to make sure I understood. She was absolutely kind.
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax is Fantastic Very easy and help each step of the way. Great program and love Turbo Tax
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 1329