TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Veteran honor from
Always the easy way to get it right the first time
Happy with the results every year. Have a problem just ask, they have all the answers and stand behind you. I never worry about it.
Date published: 2021-03-01
Rated 3 out of 5 by
bkpetitto from
Return self filer
It is much easier than I expected. My 1st time, I had an audit and since then it scare me away from doing it myself. Hopefully, this time around I get a better luck.
Date published: 2021-03-01
Rated 5 out of 5 by
Chris280838748 from
Very easy step by step
Step by Step. Very easy to complete with max return
Date published: 2021-03-01
Rated 5 out of 5 by
dd train from
Was great to use
Super easy and very user friendly. Will use turbotax again
Date published: 2021-03-01
Rated 4 out of 5 by
BillyJimmyJoe from
Mostly good, but for Self-employed Schedule 3 Work
Went round-and-round on schedule 3 worksheet. TT sent me to IRS instructions whish were of no help. Finally guessed at a solution which eliminated the TT error message.
Date published: 2021-03-01
Rated 5 out of 5 by
sparks010 from
Been using for years
Ran into a little glitch this year. (my own fault). Customer service after a bit of time was able to resolve my issue. Thank you
Date published: 2021-03-01
Rated 2 out of 5 by
AnnekeT from
Not as great as in the past
We've been using turbo tax for years, but this year had significantly more glitches and technical difficulties than in the past, which resulted in us missing a deadline for a promotional price.
Date published: 2021-03-01
Rated 5 out of 5 by
Mike I from
Turbo tax is as easy as ever
not sure why it says the charge to e file the state tax is $20 but then when you get ready to file the price is $25. Not a big deal just annoying
Date published: 2021-03-01
Rated 5 out of 5 by
Puzzle19 from
turbo tax #1
Easy to navigate, great service from live chat, great info on electric fiing
Date published: 2021-03-01
Rated 4 out of 5 by
BethVY from
I always use TurboTax. It's so easy.
TurboTax is really easy to use and this is the second year I have chosen to get the protection Max product. I like the reassurance it provides. I do have to say that the agent I asked a question was not the best communicator and I wondered if it was a robot. But I think they were terse.
All TurboTax® Offerings Reviews - Page 1299
Date published: 2021-03-01
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Veteran honor from
Always the easy way to get it right the first time
Happy with the results every year. Have a problem just ask, they have all the answers and stand behind you. I never worry about it.
Date published: 2021-03-01
Rated 3 out of 5 by
bkpetitto from
Return self filer
It is much easier than I expected. My 1st time, I had an audit and since then it scare me away from doing it myself. Hopefully, this time around I get a better luck.
Date published: 2021-03-01
Rated 5 out of 5 by
Chris280838748 from
Very easy step by step
Step by Step. Very easy to complete with max return
Date published: 2021-03-01
Rated 5 out of 5 by
dd train from
Was great to use
Super easy and very user friendly. Will use turbotax again
Date published: 2021-03-01
Rated 4 out of 5 by
BillyJimmyJoe from
Mostly good, but for Self-employed Schedule 3 Work
Went round-and-round on schedule 3 worksheet. TT sent me to IRS instructions whish were of no help. Finally guessed at a solution which eliminated the TT error message.
Date published: 2021-03-01
Rated 5 out of 5 by
sparks010 from
Been using for years
Ran into a little glitch this year. (my own fault). Customer service after a bit of time was able to resolve my issue. Thank you
Date published: 2021-03-01
Rated 2 out of 5 by
AnnekeT from
Not as great as in the past
We've been using turbo tax for years, but this year had significantly more glitches and technical difficulties than in the past, which resulted in us missing a deadline for a promotional price.
Date published: 2021-03-01
Rated 5 out of 5 by
Mike I from
Turbo tax is as easy as ever
not sure why it says the charge to e file the state tax is $20 but then when you get ready to file the price is $25. Not a big deal just annoying
Date published: 2021-03-01
Rated 5 out of 5 by
Puzzle19 from
turbo tax #1
Easy to navigate, great service from live chat, great info on electric fiing
Date published: 2021-03-01
Rated 4 out of 5 by
BethVY from
I always use TurboTax. It's so easy.
TurboTax is really easy to use and this is the second year I have chosen to get the protection Max product. I like the reassurance it provides. I do have to say that the agent I asked a question was not the best communicator and I wondered if it was a robot. But I think they were terse.
All TurboTax® Offerings Reviews - Page 1299
Date published: 2021-03-01