TURBOTAX CUSTOMER REVIEWS

TurboTax CD/Download Reviews

Read unbiased reviews from real TurboTax CD/Download customers and learn why
TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Rejected! I was rejected on Fedrral and they fixed it for me!
Date published: 2023-03-20
Rated 1 out of 5 by from Not Satisfied This year filing with TurboTax was more complicated then ever before. Questioned going to a specialist the whole time I was filing my taxes. Pretty sure I did something wrong and I will end up at a specialist regardless.
Date published: 2023-03-20
Rated 4 out of 5 by from Turbo Tax TY 2022 We've been Turbo Tax customers for years. This tax year's (2022) software program seemed to be more confusing/less informative than it has been in the past. That could be because our tax laws are getting too complicated for the normal Joe or Jane to file on their own. Could someone change that please?
Date published: 2023-03-20
Rated 5 out of 5 by from quick and easy! i love that i can do my own taxes quick and easy. just follow the steps
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax Deluxe I have used Turbo Tax for 14+ years and never been disappointed! It's my go to product for doing my taxes. Period!
Date published: 2023-03-20
Rated 2 out of 5 by from not so pleased this year I have used TT for about fifteen years and this year was not at all the quality as in the past. I had to go in and fill in data on the RMD by hand. It is also super inconvenient to always be brought back to the home page and asked the same questions over and over when not entering data all at one time. I enter data as the forms come in and have to go back through the same info over and over. Tedious.
Date published: 2023-03-20
Rated 5 out of 5 by from Awesome job! It was so easy and simple to use. It was done in a matter of minutes.
Date published: 2023-03-20
Rated 5 out of 5 by from awesome it was so easy and precised. i was guilded on every step in the process.
Date published: 2023-03-20
Rated 1 out of 5 by from NOT THE WAY TO TREAT RETURNING CUSTOMERS! I am Extremely disappointed in the system this year and the fact that your company up-charged me since February! I have NEVER had an issue filing my return and this year it has been nothing but a hassle!!! To finally complete and find out you added an additional $40 to my fees!!!! I AM SOOOO AGGRIVATED!!! In February my total fees were $117 and as of today, my fees increased to $157! I am outraged!!!! THIS WILL BE MY LAST YEAR FILING WITH THIS COMPANY!!!!!!
Date published: 2023-03-20
Rated 5 out of 5 by from Each Year software improves I've been using TurboTax for years and find it simple and efficient.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 853
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Rejected! I was rejected on Fedrral and they fixed it for me!
Date published: 2023-03-20
Rated 1 out of 5 by from Not Satisfied This year filing with TurboTax was more complicated then ever before. Questioned going to a specialist the whole time I was filing my taxes. Pretty sure I did something wrong and I will end up at a specialist regardless.
Date published: 2023-03-20
Rated 4 out of 5 by from Turbo Tax TY 2022 We've been Turbo Tax customers for years. This tax year's (2022) software program seemed to be more confusing/less informative than it has been in the past. That could be because our tax laws are getting too complicated for the normal Joe or Jane to file on their own. Could someone change that please?
Date published: 2023-03-20
Rated 5 out of 5 by from quick and easy! i love that i can do my own taxes quick and easy. just follow the steps
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax Deluxe I have used Turbo Tax for 14+ years and never been disappointed! It's my go to product for doing my taxes. Period!
Date published: 2023-03-20
Rated 2 out of 5 by from not so pleased this year I have used TT for about fifteen years and this year was not at all the quality as in the past. I had to go in and fill in data on the RMD by hand. It is also super inconvenient to always be brought back to the home page and asked the same questions over and over when not entering data all at one time. I enter data as the forms come in and have to go back through the same info over and over. Tedious.
Date published: 2023-03-20
Rated 5 out of 5 by from Awesome job! It was so easy and simple to use. It was done in a matter of minutes.
Date published: 2023-03-20
Rated 5 out of 5 by from awesome it was so easy and precised. i was guilded on every step in the process.
Date published: 2023-03-20
Rated 1 out of 5 by from NOT THE WAY TO TREAT RETURNING CUSTOMERS! I am Extremely disappointed in the system this year and the fact that your company up-charged me since February! I have NEVER had an issue filing my return and this year it has been nothing but a hassle!!! To finally complete and find out you added an additional $40 to my fees!!!! I AM SOOOO AGGRIVATED!!! In February my total fees were $117 and as of today, my fees increased to $157! I am outraged!!!! THIS WILL BE MY LAST YEAR FILING WITH THIS COMPANY!!!!!!
Date published: 2023-03-20
Rated 5 out of 5 by from Each Year software improves I've been using TurboTax for years and find it simple and efficient.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 853